Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Brunswick News
380 Bayside Drive
E2J 4Y8 Saint John
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Brunswick News service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Brunswick News: Easy Method
What is Brunswick News
Brunswick News is a Canadian news publisher operating a network of local newspapers and online content behind a paywall; it operates as a division of Postmedia in New Brunswick. The publisher offers digital access to its paywalled content through subscription plans, with recent publicly available pricing showing a low-cost digital subscription offer.
How to cancel Brunswick News
- Identify how you subscribed (directly on Brunswick News’ site, through Apple iOS, through Google Play, or via a third party). Billing method determines the cancellation route.
- If you subscribed on Brunswick News’ website: log into your account, go to “Manage Subscription” or “Account Settings,” and follow on-screen cancellation prompts. Save or screenshot any confirmation message or confirmation number.
- If billed through Apple or Google: cancel the subscription in your Apple ID or Google Play subscriptions (App Store / Play Store) rather than on the Brunswick News website; follow the platform’s cancellation flow and keep confirmation screenshots.
- If you cannot find an online cancellation option or cancellation does not stop billing, send a written cancellation request by registered mail (with return receipt) to the publisher’s postal address; include your account name/email, subscription start date, and a clear request to cancel and stop future charges.
- If charges continue after cancellation, contact your bank or card issuer to dispute recurring charges and keep copies of your cancellation confirmations and account statements.
What happens when you cancel
After cancellation, in most cases you will retain access until the end of your current paid billing period; access termination and the timing of final access depend on the subscription terms and how you subscribed. Renewal should stop at the next scheduled billing date, but some users report delays or continued charges when processing cancellations. Brunswick News may retain account data per its privacy policy and applicable law; request data deletion if you wish, and keep copies of all cancellation confirmations and communications.
Will I get a refund?
No official Brunswick News refund policy was located during verification. That means there is no readily available published statement confirming a 14‑day right of refund or a blanket “no refunds” policy. Refund eligibility therefore appears to be unclear and likely determined case-by-case depending on the subscription terms, how you paid (directly vs. App Store/Play Store), and timing. If you believe you were billed in error or after cancellation, document the issue and request a refund in writing; if the publisher does not resolve it, you can escalate to your payment provider or a consumer protection agency.
Brunswick News plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Digital Subscription (hard paywall) | US$0.99 per month | Monthly | Access to all online content behind Brunswick News paywall |
Your consumer rights in Canada
Canadian consumers have protections under federal and provincial laws. The Competition Act and provincial consumer protection statutes provide avenues for addressing unfair business practices, false or misleading representations, and some contract disputes. Rights around cancellation and refunds can depend on the subscription contract and the method of purchase (direct merchant vs. app platform). If a merchant does not honour cancellation or refund obligations, you may be able to escalate to your card issuer, file a complaint with provincial consumer protection offices, or seek guidance from the Competition Bureau or a consumer protection agency in your province.
Customer experiences
Publicly available reviews and trust-site listings for Brunswick News are limited. There are no positive review entries found on Trustpilot or ProductReview Canada for Brunswick News. At least one user report indicates that a subscription cancelled online continued to be billed, suggesting possible processing delays or issues in some cases. Because published feedback is sparse, individual experiences may vary and keeping records of cancellations and communications is important.
Documentation checklist
- Account email/username and subscription start date
- Screenshots of subscription page and any “manage subscription” or cancellation screens
- Copies of confirmation emails or on‑screen cancellation messages
- Bank or card statements showing charges and dates
- Copies of any written cancellation letters and registered‑mail return receipts
Common mistakes
Common mistakes include cancelling on the wrong platform (for example attempting to cancel on the publisher site when the subscription is billed via Apple or Google), not saving a confirmation of cancellation, and assuming cancellation is immediate when it may take until the next billing date. Another frequent issue is not keeping documentary evidence (screenshots, emails, receipts) which makes it harder to dispute continued charges. If you send a written cancellation, use a method that provides proof of delivery.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (direct subscription) | Unclear - no published policy; refunds may be discretionary or depend on timing | Medium - depends on whether site provides clear account controls |
| Apple App Store (iOS) | Handled by Apple - refunds through Apple support; Brunswick News unlikely to control Apple billing | Low to Medium - cancel via Apple ID; refunds require Apple support review |
| Google Play (Android) | Handled by Google - refunds through Google Play support; merchant may not control Play billing | Low to Medium - cancel via Google Play subscriptions; refund review by Google |
| Registered mail (written notice) | Unclear - provides a strong paper trail and may help secure a refund if dispute arises | Medium - slower but provides proof of delivery and a formal record |
After cancelling
Keep all records of your cancellation and monitor your bank or card statements for at least two billing cycles. If charges continue, contact the merchant in writing first, include documentation, and request a refund. If the merchant does not resolve the issue, contact your card issuer to dispute recurring charges and consider filing a complaint with provincial consumer protection authorities or the Competition Bureau. For platform subscriptions, use the App Store or Google Play support channels to request refunds and confirmation of cancellation.
Helpful links: Competition Bureau of Canada, Government of Canada - Consumer information, Cancel subscriptions in the App Store (Apple), Cancel subscriptions on Google Play, Postmedia / corporate contact.
Address
Send written cancellation requests (recommended by registered mail with return receipt) to:
Brunswick News (a Division of Postmedia)
380 Bayside Drive, Saint John, NB E2J 4Y8, Canada