Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Business Of Fashion
16 Great Queen Street
WC2B 5AH Covent Garden
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Business Of Fashion service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Business Of Fashion: Easy Method
What is Business Of Fashion
Business of Fashion (BoF) is a subscription-based media and professional information service focused on the global fashion industry. It provides news, analysis, member-only features and industry tools for professionals, students and enthusiasts.
BoF sells individual and group subscriptions through its website and via mobile app stores; the company is registered in the United Kingdom and publishes its terms and refund rules in its legal pages.
How to cancel Business Of Fashion
- Web (direct via Business of Fashion website): Log into your account, go to Account Settings → Subscriptions, and click “cancel my membership”. For monthly and quarterly plans, cancellation stops future renewals and takes effect at the end of the current billing cycle; no prorated refunds are given. For annual plans, cancellation prevents future renewals and may be eligible for a refund in the 14‑day cooling‑off window if fewer than three member‑only items have been accessed. See BoF legal page: businessoffashion.com (legal).
- App Store (iOS): If you subscribed via Apple, manage subscriptions in your Apple ID: Settings → your name → Subscriptions → find Business of Fashion → Cancel Subscription. Cancellation should be done at least 24 hours before the end of the current period. See Apple support: support.apple.com.
- Google Play (Android): If you subscribed via Google Play, cancel through the Play Store: Play Store → Profile → Payments & subscriptions → Subscriptions → find Business of Fashion → Cancel subscription. See guidance (third‑party): joinchargeback.com.
- Registered letter (recommended if you need a written cancellation): Preferably send a signed cancellation letter by registered mail (e.g., tracked/return‑receipt) to the company’s registered office: THE BUSINESS OF FASHION LTD, 16 Great Queen Street, Covent Garden, London WC2B 5AH, United Kingdom.
What happens when you cancel
When you cancel a subscription directly with BoF, cancellation normally stops future billing but access typically remains until the end of the paid billing period. Monthly and quarterly cancellations do not trigger prorated refunds for unused days; annual cancellations stop automatic renewal.
For subscriptions purchased through Apple or Google Play, cancellation and access follow the respective store’s subscription management rules; refunds, if any, must usually be requested through Apple or Google. Check BoF’s legal and privacy pages for details on account data retention and how to close or delete an account.
Will I get a refund?
Refund eligibility depends on the plan and where you bought the subscription. For annual BoF memberships there is a 14‑day cooling‑off period from renewal during which you may cancel and request a refund provided you have not accessed three or more pieces of member‑only content; if you have accessed that content you generally forfeit the refund right. Monthly and quarterly plans typically carry no refunds for partial periods; cancellation only prevents further renewals. Professional group (corporate) accounts operate on an annual rolling basis with a 7‑day refund window from initial subscription or renewal; after that window unused months are generally non‑refundable. Full BoF policy: businessoffashion.com (legal).
If you purchased via Apple or Google Play, refunds are subject to Apple’s or Google’s refund processes and policies rather than BoF’s direct refunds. See Apple support: support.apple.com and the Play Store guidance: joinchargeback.com (third‑party guidance).
Business Of Fashion plans and pricing
| Plan | Price (CAD) |
|---|---|
| Monthly | Varies |
| Quarterly | Varies |
| Annual | Varies |
| Professional / Group | Varies |
Your consumer rights in Canada
Canadian distance‑selling rules commonly provide a 14‑day cooling‑off period for many online purchases; however, application to subscription services can vary by province and by the merchant’s terms. You may be entitled to cancel and obtain a refund within 14 days in many cases, but specific subscription terms, content access and local exceptions can affect rights. More general guidance on distance selling: artisanfurniture.ca.
Provincial rules differ. For example, Ontario’s Consumer Protection Act contains protections for certain transactions and remedies for misleading practices - while standard online subscriptions like BoF may not automatically qualify for every statutory cooling‑off right, deceptive or misrepresentative practices can be challenged and may entitle consumers to remedies. See Ontario guidance: ontario.ca.
Customer experiences
Public reviews are mixed. Some subscribers report prompt, clear and helpful responses from BoF customer service. Positive feedback often highlights responsive communications when cancellations or account issues are straightforward.
Negative reports are common on review platforms: many users say obtaining refunds is difficult or unsuccessful, that trial‑to‑paid transitions can feel abrupt or unforgiving (billing a full term for a small delay), and that support does not always resolve refund disputes. These experiences suggest keeping careful records and acting promptly if you intend to cancel or request reimbursement. See user reviews: Trustpilot (CA).
Documentation checklist
- Account username/email and subscription details (plan type, purchase date, renewal date)
- Proof of payment or transaction ID (card statement screenshot, payment confirmation)
- Screenshots of subscription pages showing cancellation options or accessed member‑only content
- Copies of any emails or chat transcripts with BoF support
- If mailing, a dated signed cancellation letter and registered‑mail/tracking receipt
Common mistakes
Common errors include cancelling through the wrong channel (for example, cancelling only in the BoF app when you subscribed via Apple, or vice versa), missing the store’s or BoF’s cancellation deadlines (App Store often requires action 24 hours before renewal), and not keeping proof of cancellation or purchase. Another frequent mistake is assuming a prorated refund will be automatically issued for unused time on monthly or quarterly plans; BoF’s published terms typically deny partial refunds. Finally, some users rely solely on informal support replies without documented confirmation - always get confirmations in writing or keep records of correspondence.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via BoF account) | Annual: possible within 14‑day cooling‑off if <3 member‑only items accessed; Monthly/Quarterly: generally no prorated refund | Medium - High (refunds may be denied; user reports of difficulty) |
| App Store (iOS) | Refunds handled by Apple per its policies; cancellation should be made ≥24 hours before renewal | Medium (Apple processes requests but outcomes vary) |
| Google Play (Android) | Refunds handled by Google Play per its policies | Medium (Google may grant refunds in some cases) |
| Registered mail to BoF registered office | Does not guarantee a refund but provides a dated written cancellation record that can help disputes | Medium (useful for evidence; refund outcome follows BoF policy) |
After cancelling
After you cancel, keep copies of your cancellation confirmation, payment receipts and any correspondence. Monitor your bank or card statements for unexpected renewals and contact your card issuer promptly if you need to dispute a charge. If a refund is overdue or refused and you believe you have a legal right to one, consider contacting your provincial consumer protection office or filing a dispute with the payment provider.
Helpful links: BoF legal page: businessoffashion.com (legal); Apple subscription support: support.apple.com; third‑party guidance for Google Play cancellations: joinchargeback.com. For Canadian consumer rules see: artisanfurniture.ca and ontario.ca.
Address
THE BUSINESS OF FASHION LTD
Registered Office: 16 Great Queen Street, Covent Garden, London WC2B 5AH, United Kingdom