Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Denver Post service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Denver Post: Simple Process
What is Denver Post
Overview
The Denver Post is a U.S.-based news publisher that produces local, regional and national journalism across digital and print formats. It offers subscription access to digital content and specialized in-app subscriptions such as Denver Post Sports available through the App Store.
How to cancel Denver Post
Cancellation steps vary depending on how you subscribed (directly through the Denver Post website, via the Denver Post app, or through the Apple App Store). If you subscribed through Apple (App Store / in-app), you must cancel through your Apple ID subscription settings; cancelling on the Denver Post site will not stop App Store renewals. If you subscribed directly on the Denver Post site, use the site’s manage-subscription or customer service contact channels. For added proof of delivery when sending written cancellation requests, use certified/registered mail.
- If you subscribed via the Apple App Store (in-app): Open Settings on your iPhone/iPad → tap your name → Subscriptions → find "Denver Post Sports" → Tap Cancel Subscription. Confirm cancellation in Apple’s interface. For refund requests, use Apple’s Report a Problem page or contact Apple Support.
- If you subscribed on DenverPost.com or through a direct Denver Post account: Log in to your account on DenverPost.com, go to Account or Subscriptions, locate the active subscription, and follow the cancel link. If you can’t cancel online, contact Customer Service by phone or email and request cancellation; keep confirmation.
- If you prefer written notice or need delivery confirmation: Send a cancellation letter to Denver Post, Attn: Customer Service, 5990 Washington St, Denver, CO 80216, United States of America. Send by certified/registered mail to obtain a tracking number and signed receipt.
- Keep records of: account email, subscription confirmation, billing receipts, screenshots of cancellation, and any confirmation emails or tracking numbers from mailed correspondence.
What happens when you cancel
When you cancel an auto‑renewing subscription, auto‑renewal is typically turned off and you will not be charged at the next renewal date. In most cases you retain access to the paid content for the remainder of the period you already paid for (for example, until the end of the current month or year).
For App Store subscriptions, Apple controls the subscription renewal and will honor access until the paid period ends even after you cancel. Your account information and reading history may be retained by Denver Post according to their privacy policy; cancellation usually does not automatically delete your account or personal data unless you request data deletion separately.
Will I get a refund?
Refunds are handled according to the place of purchase and the provider’s policies. If you purchased directly from Denver Post, refund requests are subject to Denver Post’s customer service and refund policy. If you purchased an in‑app subscription through Apple, refunds are handled by Apple; you must request a refund via Apple’s systems (Report a Problem or Apple Support).
Exceptions where refunds are more likely include duplicate charges, billing errors, or unauthorized transactions. Your statutory consumer rights in Canada may provide remedies in certain situations; see the consumer rights section below. Keep receipts and correspondence to support any refund claim.
Denver Post plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| DenverPost Sports Monthly Subscription (App Store Canada) | C$19.99 | Monthly | In‑app access via Denver Post Sports app |
| DenverPost Sports Annual Subscription (App Store Canada) | C$229.99 | Annual | In‑app access via Denver Post Sports app |
Your consumer rights in Canada
As a Canadian consumer you are protected by provincial and territorial consumer protection laws as well as federal rules that address unfair business practices. You may have rights to refunds or remedies if a service was misrepresented, not delivered as promised, or billed without authorization. Remedies and timelines vary by province.
For purchases processed by Apple (App Store), Apple’s terms and refund processes will apply, but you can still seek assistance from your payment provider or your provincial consumer protection office for unresolved disputes. If you see unauthorized charges, contact your bank or card issuer promptly to dispute the charge and consider requesting a chargeback.
Customer experiences
Customer reports vary. Many Canadian users who subscribed via the App Store find cancellation straightforward within Apple’s subscription settings; refund outcomes depend on Apple’s review. Users who subscribed directly to Denver Post sometimes report easier resolution when contacting customer service or using documented written correspondence, while others describe delays in receiving confirmations or refunds.
Sending a certified/registered mail cancellation and keeping screenshots, emails and billing statements generally improves the chance of a clean, verifiable process. Expect some variance in response time and outcome depending on how the subscription was purchased and the specific issue.
Documentation checklist
- Account email and username, subscription confirmation/receipt, transaction date and amount, screenshot of active subscription in account or Apple Subscriptions, confirmation emails, billing statements showing charge, correspondence (email threads), tracking number or signed receipt for mailed cancellation, and any reference numbers from customer support.
Common mistakes
Common mistakes include cancelling in the wrong place (for example, cancelling on the Denver Post site when the subscription was purchased through the App Store), failing to keep proof of cancellation, waiting until after the renewal date to cancel, or contacting the wrong department. For example, a user who bought the subscription in‑app on iOS but cancelled only on DenverPost.com may still be billed by Apple at the next cycle.
Another frequent error is assuming cancellation entitles an automatic refund; cancellation typically prevents future billing but does not guarantee a refund of already‑charged periods unless the provider or payment processor grants one.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via DenverPost.com (direct subscription) | Depends on Denver Post policy; refunds possible in some cases | Moderate |
| Cancel via Apple App Store (in‑app subscription) | Refunds handled by Apple; request via Report a Problem or Apple Support | Easy to cancel; refund process moderate |
| Certified/registered mail to Customer Service (written notice) | Depends on provider policy; provides strong proof of request | Low to moderate (slow but verifiable) |
After cancelling
After you cancel, retain all confirmation emails, screenshots and any tracking receipts. If you believe a charge is incorrect or you need a refund, first contact the provider (Denver Post or Apple) with your documentation. If that does not resolve the issue, contact your payment card issuer to dispute the charge and your provincial consumer protection office for guidance. Useful official resources include Apple Support for subscriptions and refund requests and official Denver Post customer pages for direct account help.
Helpful links: How to cancel subscriptions on Apple devices (Apple Support), Apple Report a Problem, Denver Post contact page, Competition Bureau (Canada).
Address
Denver Post, Attn: Customer Service, 5990 Washington St, Denver, CO 80216, United States of America