Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Discountmags
PO Box 546
60439-0546 Lemont
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Discountmags service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Discountmags: Easy Method
What is Discountmags
Discountmags is an online retailer that sells print and digital magazine subscriptions, offering discounted bundles and renewal options such as "DiscountLock" that automatically renew. The service markets Canada-printed and digital editions with promotional pricing and issue-based bundles rather than simple monthly or annual app-store subscriptions.
How to cancel Discountmags
- Log into your Discountmags account on their website and locate your subscriptions; cancel the automatically renewing subscription (e.g., DiscountLock) before the next renewal date to stop future charges.
- If you cannot cancel via your account, contact Discountmags customer service through the website for assistance and request cancellation; keep records of the request and any confirmation.
- If you prefer written proof, send a cancellation letter (recommended by registered mail with return receipt) to DiscountMags, PO Box 546, Lemont, IL 60439-0546, United States, and retain the receipt as proof of delivery.
- Monitor for confirmation emails and for any pro-rated refund if eligible (see refund rules below).
What happens when you cancel
When you cancel an automatically renewing subscription, you will typically continue to receive issues through the end of the current paid period. Automatic renewals stop for future periods once cancellation is processed. Your account data and order history are retained per the company's policies, and you should keep cancellation confirmations and receipts for your records.
Will I get a refund?
Discountmags offers pro-rated refunds for undelivered issues if you cancel within six months of purchase; refunds are calculated for any remaining undelivered issues in that period. Orders older than six months are not eligible for refunds. Refunds are not available for orders that received cashback, rebates, rewards, or virtual currency. Always request a refund at the time of cancellation and keep confirmation of the decision.
Discountmags plans and pricing
| Plan | Price (CAD) | Period (issues) | Features |
|---|---|---|---|
| Owl (print, Canada) | C$40.00 | 10 issues | Canada-printed issues, 24% savings off cover price |
| People (print, Canada) | C$126.07 | 48 issues | Canada-printed issues, 64% savings |
| Vanity Fair (print, Canada) | C$44.00 | 12 issues | Canada-printed issues, 59% savings |
| Maximum PC (digital) | C$6.99 | 1 issue | Digital access, single issue |
| Canadian Living (digital) | C$24.99 | 10 issues | Digital access, Canada-targeted |
| Pioneer Woman (digital) | C$10.99 | 4 issues | Digital access, subscriber favorite |
| The New Yorker (digital, Deals category) | C$59.99 | 47 issues | Digital deal pricing (~C$422.53 regular) |
Your consumer rights in Canada
For Canadian consumers, Discountmags provides a six-month satisfaction/refund window that allows pro-rated refunds for undelivered issues if you cancel within that period. This policy differs from a typical 14-day cooling-off period found in some consumer laws; Discountmags does not explicitly offer a 14-day statutory cancellation window in its published policies. Subscriptions renew automatically unless canceled; DiscountLock specifically states renewal notifications are sent 30 and 7 days before renewal, so you should monitor those notices and act before the renewal date. Note that subscriptions appearing to be purchased via mobile app stores may still be managed only via Discountmags' website, which can affect convenience and platform-specific protections.
Customer experiences
Customer reviews are mixed. Many customers praise helpful and professional customer service representatives, cite good value and timely renewal notifications, and report satisfactory resolutions. Conversely, some customers report confusing online cancellation flows, unintended cancellations or difficulty reinstating subscriptions, non-delivery of magazines and trouble obtaining refunds, and unexpected automatic renewals at higher prices. When reading reviews, consider recent dates and look for resolution details from Discountmags' support team. For examples of user feedback see review sites such as Trustpilot and Trustpilot (US).
Documentation checklist
- Order number or subscription ID
- Account email and name used for purchase
- Purchase date and last paid renewal date
- Payment method and last four digits of card (if available)
- Screenshots of subscription page, renewal notifications, and any error messages
- Copies of prior correspondence with customer service and any confirmation emails
Common mistakes
Common errors include waiting until after an automatic renewal posts (which may make refund claims harder), confusing website buttons that can lead to unintended cancellations or re-subscriptions, assuming app-store subscription controls apply when the company manages subscriptions on its website, and failing to keep written confirmation of cancellation. To avoid disputes, act before renewal notices expire, keep screenshots, and request written confirmation of cancellation and any refund terms.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Via Web (account) | Pro-rated refund for undelivered issues if cancelled within 6 months; continue to receive current period issues | Low - cancel directly in your account before renewal |
| Via Web (general / customer service) | Same pro-rated refund policy applies; may require support interaction | Medium - may require contacting customer service and waiting for confirmation |
| App Store / Google Play | No information published; subscriptions appear managed via website so refunds/management via app stores are not documented | Potentially High - unsupported by documentation; may need to manage via website or contact support |
After cancelling
After you cancel, watch for an email confirmation and any transaction or refund notifications. If you requested a refund, allow the processing time noted in communications and check your payment method for the pro-rated amount. If you need to review policies or contact support, the Discountmags Terms of Service are available at Discountmags Terms of Service, and the satisfaction/guarantee details are at Discountmags Guarantee. For information on DiscountLock renewal notices see DiscountLock Benefits, and for refund specifics consult Refund information. Keep all records until the cancellation and any refund are fully resolved.
Address
DiscountMags
PO Box 546
Lemont, IL 60439-0546
United States
It is recommended to send a signed cancellation letter by registered mail with return receipt (A/R) if you need proof of delivery. Retain all mail receipts and any email confirmations as part of your cancellation records.