Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Gannett
1675 Broadway, 23rd Floor
10019 New York
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Gannett service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Gannett: Easy Method
What is Gannett
Gannett is a large U.S.-based media company that publishes national and regional news brands (including USA TODAY and numerous local newspapers) and sells digital subscriptions for access to its content. Subscriptions may be sold directly by Gannett or through third-party platforms (for example, the Apple App Store or Google Play), and billing can appear in USD with a currency conversion for Canadian cardholders.
How to cancel Gannett
- Contact Gannett customer service directly to request cancellation (phone, email, or the customer service/contact page on Gannett’s site). If you purchased through a platform (Apple App Store, Google Play), cancel the subscription through that platform as well and retain proof. Send written cancellation (email and/or registered/certified mail) to Gannett’s customer service address to create a verifiable record.
What happens when you cancel
Cancellations generally take effect at the end of your current paid subscription period. After a successful cancellation you typically retain access through the end of that billing cycle but the subscription will not renew at the next renewal date. Gannett does not usually issue prorated refunds or credits for unused days when a subscription is cancelled mid‑cycle. If you used a third‑party platform to subscribe, you should verify that the platform shows the subscription as cancelled in your account.
Will I get a refund?
Gannett’s policy is that cancelling a subscription does not trigger a refund, credit, or prorated billing for the unused portion of the subscription; any refund is at Gannett’s sole discretion. In Canada, similar expectations apply: subscription fees are generally non‑refundable and access typically continues until the end of the paid period. There may be limited exceptions required by applicable law or by special circumstances handled by customer service, but you should plan that refunds are unlikely unless explicitly granted.
Gannett plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual (reported USD plan) | ≈ C$244.40 (estimated CAD equivalent of USD 149) | Annual | Presumed digital access (USA TODAY/regional Gannett content) |
| Monthly | ≈ C$20 - C$33 (based on USD charges of USD 9.99 - USD 19.99) | Monthly | Unspecified digital subscription (likely regional Gannett outlets) |
Note: No official Canadian (CAD) pricing is universally published; many Canadian customers are billed in USD and see a converted CAD charge on their statement. Final price and taxes depend on the billing source (web vs App Store) and your payment method.
Your consumer rights in Canada
Canadian consumer protection requires that automatic renewals allow clear cancellation options and reasonable notice; however, laws and enforcement differ by province. Cancellation requests are generally effective at the end of the current billing period, and refunds for unused service are not guaranteed unless a specific provincial law requires otherwise. Provinces such as Quebec may have stricter rules around automatic renewals and disclosure. If you believe a cancellation or refund issue involves a legal breach, consult provincial consumer protection authorities or a lawyer for advice specific to your situation.
Customer experiences
Public reviews and forum reports show many customers experiencing recurring charges after believing they had cancelled via a third party (notably the Apple App Store). Some customers report having to contact Gannett directly to stop billing and being refused refunds. Other reports describe difficulty reaching responsive support and frustration that billing continued after cancellation requests. While some customers eventually stop further charges (sometimes by cancelling payment methods through their bank or the app store), the overall sentiment in complaints is that cancellation and refund processes can be slow and unclear.
Documentation checklist
- Account email/username and subscription confirmation (order number or invoice)
- Receipt or billing statement showing the charge (bank/credit card or app store receipt)
- Records of cancellation attempts (screenshots, confirmation pages, emails, chat transcripts, call logs with date/time)
- Copy of any written cancellation sent by registered/certified mail and proof of delivery
- If purchased through Apple/Google, app store subscription receipt or subscription management screenshots
Common mistakes
Common errors include assuming cancellation via one channel will stop charges from another (for example, cancelling in a Gannett account but not the App Store, or vice versa), not cancelling before the auto‑renewal date, and expecting a prorated refund after cancelling mid‑cycle. People also sometimes fail to keep cancellation confirmation or proof of request, which makes resolving disputes harder. Example: a user cancels in the App Store but Gannett continues to bill because the account subscription was active on Gannett’s billing system - without saved confirmation, proving the attempt is difficult.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Gannett customer service (direct) | No (refunds at Gannett’s discretion) | Medium |
| Cancel via Apple App Store | No (often no refund; platform may manage future renewals but Gannett may still be referenced for billing disputes) | High (users report recurring charges despite app‑store cancellation) |
| Cancel via card issuer/bank (stop payment) | No (stops future charges but does not guarantee a refund of past charges) | High (effective for stopping billing but can complicate recovery of funds) |
After cancelling
After you cancel, verify that your subscription status is marked as cancelled in any account pages and in the platform you used to subscribe (Gannett account, Apple ID, Google Play). Keep all documentation of cancellation and billing for at least one billing cycle in case of continued charges. If charges continue, contact Gannett customer service with your documentation, contact the payment platform (Apple/Google) if applicable, and consider contacting your bank or card issuer to dispute unauthorized charges if needed.
Helpful resources:
Manage subscriptions on Apple devices (Apple Support)
Manage subscriptions on Google Play (Google Support)
Consumer protection information (Government of Canada)
Gannett customer service / support (search/contact page)
Address
Gannett Co., Inc. Attn: Customer Service 1675 Broadway, 23rd Floor New York, NY 10019 United States of America
It is advisable to send written cancellation by registered or certified mail to the address above to ensure tracking and proof of receipt.