Cancellation service N°1 in Israel
Contract number:
To the attention of:
Cancellation Department – Jerusalem Post
The Jerusalem Post Building, PO Box 81
91000 Jerusalem
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Jerusalem Post service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Jerusalem Post: Easy Method
What is Jerusalem Post
The Jerusalem Post is an English-language news organization and publisher covering Israeli, Middle Eastern and international news, offering web subscriptions, a digital ePaper and print/magazine services. It sells subscriptions through its website, third‑party app stores (Apple App Store, Google Play) and a magazine subscriber portal.
How to cancel Jerusalem Post
- iOS (App Store): Open Settings on your iPhone/iPad → tap your name → Subscriptions → find the JPOST subscription → tap Cancel Subscription. Apple handles renewal and refunds for in‑app purchases; cancellations are done through your Apple ID, not via the Jerusalem Post website.
- Web (jpost.com): Sign in to your account at https://www.jpost.com/subscribe or visit the account/subscription area and select "Cancel Subscription" as described in the site Terms of Use; follow on‑screen prompts to end recurring billing.
- Magazine (mail subscription): Go to the magazine subscriber services portal, choose "Cancel Subscription," and provide your account number or mailing address when prompted; follow any additional confirmation steps shown.
- Google Play: If your purchase was made via Google Play, manage or cancel the subscription in the Google Play app → Profile → Payments & subscriptions → Subscriptions → select the JPOST subscription → Cancel. (Jerusalem Post does not provide platform‑specific Google Play instructions on its site.)
- Registered letter (formal option): To ensure a formal record, you may send a registered letter to the publisher at the postal address below requesting cancellation and confirmation; include account details and a clear statement of the cancellation request.
What happens when you cancel
Cancelling stops future recurring billing for the subscription. On web subscriptions, cancellation terminates recurring charges as outlined in the Terms of Use. For purchases made through app stores, the platform (Apple/Google) controls the subscription lifecycle and cancellations must be made there. Typically, access continues until the end of the paid period even after you cancel, but timing can vary by platform - always check the cancellation confirmation you receive for the exact effective date of termination.
Will I get a refund?
The Jerusalem Post states that content sold as intangible goods is not eligible for refunds, rebates or credits under its Terms of Use, subject to applicable consumer protection laws. For App Store purchases, refunds and disputes are handled by Apple through its in‑app purchase refund process; the Jerusalem Post does not process Apple in‑app refunds. Magazine subscriptions that are offered free for a set period and do not auto‑renew generally do not involve refunds. If you believe you are entitled to a refund under Canadian consumer protection laws, you should raise the issue with the seller and, if needed, with local consumer protection authorities or your payment provider.
Jerusalem Post plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| JPOST ePaper purchase (one-time) | C$1.99 | One-time | Single issue purchase of the ePaper |
| JPOST ePaper subscription - 1 month | C$18.99 | Monthly | Auto‑renewing subscription for ePaper |
| JPOST ePaper subscription - 6 months | C$79.99 | 6‑month | Auto‑renewing subscription for ePaper |
| JPOST ePaper subscription - 1 year | C$129.99 | Annual | Auto‑renewing subscription for ePaper |
Your consumer rights in Canada
Jerusalem Post’s contractual no‑refund wording is subject to Canadian and provincial consumer protection laws, which may provide remedies that override foreign choice‑of‑law or no‑refund clauses. Depending on where you purchased (direct from the website, via Apple or Google), you may have statutory rights to cancel, obtain a refund, or dispute charges. If you believe statutory rights apply, raise the issue first with the seller, then with the platform (Apple/Google) or your payment provider, and consider contacting provincial consumer protection authorities for guidance.
Customer experiences
Public reviews include complaints about difficulty reaching customer service. For example, a Trustpilot reviewer in Canada reported that calls and emails about cancellation went unanswered and that callers were hung up on. Positive public reviews specific to cancellations are limited in available sources. Because experiences vary, many customers recommend keeping written confirmation of cancellation and using platform‑managed cancellation routes (Apple/Google) when applicable.
Documentation checklist
- Account email and username, order number or invoice, and subscription ID (if available).
- Proof of purchase or receipt (App Store/Google Play receipt or web invoice).
- Last four digits of the payment card or payment method used and billing date(s).
- Copies/screenshots of confirmation screens, emails, and any messages exchanged with support.
- If sending a registered letter: a dated copy of the letter and tracking/return‑receipt documentation.
Common mistakes
Common errors include trying to cancel in the wrong place (for example, attempting to cancel an App Store subscription on the Jerusalem Post website), not saving a cancellation confirmation, and assuming online terms eliminate statutory consumer rights. Another frequent problem is failing to check which account/store was used for purchase - Apple and Google manage purchases made through their stores and must be used to cancel those subscriptions.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS (App Store) | Refunds handled by Apple; Jerusalem Post does not process Apple in‑app refunds | Medium - cancel in Apple ID settings; refunds require Apple request |
| Web (jpost.com) | Unlikely per Jerusalem Post Terms (no refunds for intangible goods); subject to Canadian consumer law | Low - cancellation available in account settings; refunds may be difficult |
| Magazine (mail subscription) | Not generally applicable for free promotional subscriptions; otherwise contact magazine services | Low - cancel via subscriber portal or by contacting magazine services |
| Google Play | Refunds handled by Google Play policies; contact Google for disputes | Medium - cancel via Google Play subscriptions; refunds via Google |
| Registered letter to publisher | Depends - formal notice may help disputes but does not guarantee refund | High - slower, formal process but provides legal proof of notice |
After cancelling
Save any confirmation emails or screenshots and monitor your bank or card statement for further charges. If you do not receive confirmation, follow up with the platform or publisher and retain proof of your attempts (emails, call logs, registered letter receipts). For platform purchases use Apple's or Google's official refund/dispute procedures; for web purchases escalate through Jerusalem Post support and, if necessary, contact your payment provider or provincial consumer protection office.
Helpful links: Apple subscriptions support - https://support.apple.com/en-ca/HT202039; Google Play subscriptions - https://support.google.com/googleplay/answer/7018481; Jerusalem Post subscriptions - https://www.jpost.com/subscribe; Jerusalem Post Terms of Use - https://www.jpost.com/terms-of-use; Canadian consumer information - https://www.canada.ca/en/consumer-affairs.html.
Address
The Jerusalem Post Building, PO Box 81, Jerusalem 91000, Israel
For formal notices, consider sending a registered letter (return receipt requested) to the address above and include your account details, a clear statement requesting cancellation, and contact information for confirmation.