Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – National Post
300 – 365 Bloor Street East
M4W 3L4 Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the National Post service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation National Post: Easy Method
What is National Post
National Post is a Canadian national news organization owned by Postmedia Network Inc., publishing print and digital news, opinion, and special sections. It offers native apps (National Post and ePaper) and direct web subscriptions for access to its digital content and replica ePaper editions.
How to cancel National Post
- App Store (iOS ePaper app): open the iOS Settings or the App Store app → tap your Apple ID → Manage Subscriptions → select the National Post ePaper subscription → turn off Auto-Renew at least 24 hours before the subscription period ends. Note: App Store ePaper subscriptions are auto‑renewing and cannot be canceled mid‑period; turning off auto‑renew prevents the next renewal. See the app listing: National Post ePaper (App Store).
- App Store (general National Post app): open the App Store → your account → Subscriptions → My Subscription → Manage my Subscription → turn off Auto-Renew for the National Post monthly subscription (~C$14.99/month). See the app listing: National Post (App Store).
- Google Play: manage and cancel via Google Play account → Subscriptions section. National Post defers to the app marketplace for subscription management; if unsure, open Google Play → Subscriptions → select National Post → Cancel.
- Web / Direct (Postmedia/Torstar‑style terms): contact Customer Service before the subscription period ends. For digital direct subscriptions you should provide at least 48 business hours’ notice prior to the period end (some terms reference ≥48 business hours); late notices typically push cancellation to the next billing cycle. If sending written notice, use registered mail for proof of delivery (see address in final section).
What happens when you cancel
When you cancel an auto‑renewing app subscription, cancellation typically prevents the next billing cycle but does not remove access during the paid period already active. For App Store subscriptions, you retain access until the current subscription period ends. For direct web subscriptions, cancellation is usually processed to take effect at the end of the current billing term or at the end of a fixed term; early termination and access removal depend on the provider’s terms. The provider may retain account data in accordance with its privacy policy; cancellation does not necessarily delete your account or personal data unless you request that separately.
Will I get a refund?
Refunds are not guaranteed. App Store subscriptions are governed by Apple’s refund policies - generally Apple controls refunds for in‑app purchases and typically does not provide refunds for partial use once a subscription period has started; National Post ePaper terms explicitly note no cancellations during an active period. Direct subscriptions (print or digital) are subject to Postmedia/Torstar‑style subscription terms: refunds or credits may be issued at the provider’s sole discretion, and small amounts (for example, ≤ C$15 for print) are often not refunded. National Post’s publicly posted terms do not include an explicit 14‑day statutory “cooling‑off” right for these subscriptions.
National Post plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| ePaper Monthly (iOS App) | C$14.99/month | Monthly | Access to full ePaper (digital replica of print edition) via iOS app |
| Single Issue (iOS App) | C$2.99/issue | Per issue | Purchase individual editions via iOS app |
| Monthly Subscription (National Post app) | C$14.99/month | Monthly | Unlimited access via National Post app (digital content) |
Your consumer rights in Canada
Canadian consumer protection varies by province, but general principles apply: you must be informed that subscriptions auto‑renew and how to disable auto‑renewal; third‑party platforms (Apple, Google) have their own rules that typically override the provider’s direct‑sale procedures for subscriptions purchased through those stores. For direct subscriptions, the provider’s terms govern cancellation windows and refund policies - National Post/Postmedia terms require advance notice (commonly 48 business hours before period end) and reserve the right to allow or deny refunds. If you believe a provider’s practice breaches provincial consumer protection legislation or is an unfair practice, you can contact your provincial consumer affairs office or the Competition Bureau for guidance; consider keeping written proof of your cancellation attempts and receipts.
Customer experiences
Publicly indexed review sources show limited commentary about subscription cancellation for National Post. There are few notable positive reviews focused specifically on subscription processes. Some negative feedback exists, such as a JustUseApp report describing subscription detection issues - users have reported confusion when the app does not recognize an active subscription despite correct login, which can make managing or verifying cancellations frustrating. Overall, there are not many widely reported or aggregated complaints on major review platforms about the cancellation process.
Documentation checklist
- Account email/username, subscription confirmation or receipt (App Store or web), subscription ID/order number, purchase date and renewal date, screenshots of subscription status in the app or App Store/Google Play, any emails or chat records with Customer Service, and proof of registered mail if you send a physical cancellation letter.
Common mistakes
Common mistakes include assuming cancellation takes effect immediately (App Store subscriptions normally remain active until the paid period ends), failing to turn off auto‑renew at least 24 hours before the period ends for App Store ePaper subscriptions, and waiting until the last business day to notify a direct subscription provider (missing the 48 business‑hour window can delay cancellation to the next cycle). Another frequent error is relying solely on uninstalling the app - this does not stop auto‑renewal for App Store or Google Play subscriptions; you must cancel via the app store subscription management. Finally, not keeping a copy of cancellation confirmation or proof of delivery can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS ePaper) | Refunds handled by Apple - typically no refund for partial use; cannot cancel mid‑period, only stop renewal | Low - turning off Auto‑Renew is straightforward, but mid‑period cancellation not possible |
| App Store (National Post app) | Refunds handled by Apple; National Post notes App Store policy applies | Low - cancel via App Store subscriptions |
| Google Play | Refunds handled by Google Play; National Post defers to marketplace rules | Medium - cancel via Google Play subscriptions; refund outcomes vary |
| Web / Direct (Postmedia) | Refunds at provider discretion; small amounts often not refunded | Medium - High - requires contacting Customer Service and giving advance notice (≥48 business hours); written/registered mail recommended for proof |
After cancelling
Keep confirmation of cancellation and monitor your next billing statement or App Store/Google Play subscription status to ensure the renewal did not occur. If you do get billed after cancellation, gather your receipts and contact the platform (Apple/Google) or Postmedia Customer Service, and escalate with proof if necessary. Helpful links: National Post ePaper App Store listing (ePaper listing), National Post app listing (National Post app), and subscription terms referenced for direct subscriptions (Subscription terms / notices). For a reported user issue about subscription detection, see a public note at JustUseApp.
Address
Send written cancellation notice by registered mail (raccomandata A/R) for proof of delivery to:
Postmedia Network Inc.
300 - 365 Bloor Street East
Toronto, Ontario M4W 3L4
Canada