Cancellation service N°1 in Sweden
Contract number:
To the attention of:
Cancellation Department – Readly
Box 3341
103 67 Stockholm
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Readly service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Readly: Easy Method
What is Readly
Readly is a digital magazine subscription service that provides unlimited access to a wide selection of magazines and periodicals through apps and a web portal. Subscribers can read titles online or download them for offline use depending on the app and device.
How to cancel Readly
- Via Readly website (recommended): Log in to My Account, go to Subscriptions & Payments or Manage subscription, follow the on‑screen instructions to cancel, and keep the on‑screen confirmation and confirmation email as proof.
- iOS (App Store): Open iOS Settings → Subscriptions → select Readly → tap Cancel (or manage via the App Store app’s Subscriptions area).
- Google Play (Android): Open Google Play → My subscriptions → select Readly → Manage → Cancel.
- Amazon Appstore: Go to your Amazon Appstore account (Library → Subscriptions → Manage), then cancel the Readly subscription there.
- Via partner: If you subscribed through a third‑party partner (e.g., telco, bundle, corporate offer), cancel through the partner’s site or method used when you signed up.
What happens when you cancel
When you cancel, your subscription will typically remain active until the end of the already‑paid period; you should retain access to Readly content for the remainder of that billing cycle. Cancellation prevents future automatic renewals. Readly retains account data and reading history in accordance with its privacy policy; if you want data removed, request account deletion via Readly support after cancelling.
Will I get a refund?
Readly’s stated policy is that there is no refund for the unused portion of a subscription after cancellation made via Readly’s website; you keep access until the end of the paid period but will not receive a pro‑rata refund. Readly’s terms also state there is no right of withdrawal for immediately delivered digital services, which the company relies on to decline refunds in many cases. If you purchased through Apple, Google Play or Amazon, refund requests must be made through the respective store’s “Report a Problem” or refund workflow (Apple/Google/Amazon decide such refunds under their policies). If you believe a charge was unauthorized or unlawful under Canadian consumer law, you may be able to dispute the charge with your payment provider or seek remedies through consumer protection channels.
Readly plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Website-listed monthly (USD) | US$12.99/month | Monthly | Unlimited magazines, 1‑month free trial |
| Alternate Readly Canada page | $9.99/month | Monthly | Possibly promotional or localized offer |
| App Store In‑App Purchase "Readly Monthly Subscription" | C$15.49/month | Monthly | All‑you‑can‑read access via iOS in‑app purchase |
| App Store In‑App Purchase "Readly Subscription" | C$14.99/month | Monthly | Alternate in‑app purchase tier |
| App Store In‑App Purchase "Full access" | C$9.99 | - | Possibly limited or alternate purchase option |
Note: Readly’s website often lists prices in USD while app stores show local (CAD) prices. Offers and tiers may vary by channel (website vs. App Store vs. partner), so check the exact price on the page or store where you subscribed.
Your consumer rights in Canada
Canadian federal and provincial consumer protection laws require clear disclosure of auto‑renewal and cancellation terms and provide rights that can include cooling‑off periods or the ability to challenge unauthorized or misleading charges. Readly’s “no withdrawal” clause for immediate digital delivery may be limited by provincial rules; in some provinces consumers can still have cancellation or refund rights within a statutory cooling‑off period. If Readly does not provide a clear cancellation route or if you experience an unlawful automatic renewal, you may escalate the matter to your provincial consumer protection agency or open a dispute/chargeback with your credit card or payment provider.
Customer experiences
User reports are mixed. Many customers praise Readly’s broad magazine selection and the perceived value compared with buying individual issues, and find the all‑in‑one reading experience convenient. At the same time some subscribers report problems such as being charged after attempting to cancel, cancellations not being processed promptly, unexpected automatic renewals, and app issues like lost offline downloads, slow loading or suboptimal UI/scan quality. These mixed reviews suggest confirming cancellation by keeping confirmation receipts and watching your bank statements for one or two billing cycles after canceling.
Documentation checklist
- Account email and username, order or subscription ID, and last four digits of the payment method
- Proof of purchase (receipt, invoice or App Store / Google Play purchase record)
- Screenshot of subscription page showing active status and any cancellation attempts or on‑screen confirmation
- Date and method of cancellation (website, App Store, Google Play, Amazon, partner) and any confirmation email
- Bank or card statement entry showing the charge(s) in question (if disputing)
Common mistakes
Common errors include deleting the Readly app without actually cancelling the subscription (app removal does not stop billing), cancelling in the app but not checking which channel (App Store vs. direct) was used to subscribe, assuming cancellation automatically triggers a refund, and failing to save cancellation confirmation. Another frequent mistake is not checking whether the subscription was purchased through a partner - those subscriptions must be cancelled through the partner, not Readly’s site or app.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Via Readly website | No pro‑rata refund for remaining period; access until end of paid period | Low |
| iOS (App Store) | Refunds must be requested via Apple’s Report a Problem; Apple decides | Low (through Apple) |
| Google Play (Android) | Refunds must be requested via Google Play refund workflow; Google decides | Low (through Google) |
| Amazon Appstore | Refunds handled via Amazon’s subscription/refund processes | Low |
| Via partner | Depends on partner’s terms and refund policy | Varies |
After cancelling
After you cancel, keep the cancellation confirmation email and check that your subscription status shows “cancelled” or “will not renew” in the account or app store where you subscribed. Monitor your payment method for any unexpected charges for one or two billing cycles. For refunds or disputes:
- Apple: Apple Report a Problem
- Google Play: Google Play refund & purchases help
- Amazon Appstore: Amazon Customer Service
- Readly support and account: log in at https://ca.readly.com/ and check Help/Contact options.
If you believe your statutory consumer rights in Canada have been breached (for example, unclear auto‑renewal disclosure or denied cooling‑off rights), consider contacting your provincial consumer protection agency or your card issuer to dispute unauthorized charges.
Address
Readly AB, Box 3341, 103 67 Stockholm, Sweden