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Cancel THE BOSTON GLOBE
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I hereby notify you of my decision to terminate the contract relating to the The Boston Globe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Boston Globe: Easy Method
What is The Boston Globe
The Boston Globe is a U.S.-based news organisation offering digital access to Globe.com, mobile and ePaper apps, and archival content through subscription plans. Canadian readers typically subscribe in CAD (converted from USD billing) for digital access across devices.
How to cancel The Boston Globe
- App Store (iOS): Subscriptions purchased through Apple's iOS App Store are managed via your iTunes/App Store account. On your iPhone or iPad go to Settings → your Apple ID → Subscriptions and cancel there; auto-renew must be disabled at least 24 hours before the end of the current period. See the app listing: The Boston Globe on the App Store.
- Google Play (Android): Open play.google.com or the Google Play app → Subscriptions → select The Boston Globe → Cancel. Cancelled subscriptions typically remain active until the end of the paid period; Google Play refund rules apply. See: Google Play subscriptions.
- Web (BostonGlobe.com): Sign in to My Account on BostonGlobe.com and cancel there, or use the customer-service options on the site. You may also cancel by phone at 1-888-MY-GLOBE, by email to customerservice@globe.com, or via live chat. Support article: Cancel via BostonGlobe.com.
- By post: If you prefer written cancellation, send a signed cancellation letter and request delivery proof (certified mail / raccomandata A/R). Address: Boston Globe Media, One Exchange Place, Suite 201, Boston, MA 02109-2132 USA. Keep the certified-mail receipt as evidence.
What happens when you cancel
Cancelling stops future automatic charges but, in most cases, your access remains active until the end of the current billing period. For App Store and Google Play purchases, platform rules control access and refunds; these platforms generally keep the subscription active until period end. Your account and profile information may be retained by The Boston Globe per their privacy and account policies and can often be reactivated if you resubscribe.
Will I get a refund?
The Boston Globe’s stated policy is that cancelling stops future charges but does not produce refunds for unused portions of the current billing period. Consumers frequently report difficulties obtaining refunds after unintended renewals, with common responses that "services have been provided" or that promotional offers auto-renew at regular rates. For in-app purchases, refunds are governed by Apple or Google Play refund policies; for web purchases, disputes may be raised with the publisher but success is not guaranteed. If you believe a charge was in error, you can also dispute the charge through your credit card issuer.
The Boston Globe plans and pricing
| Plan | Price | Billing Period | Features |
|---|---|---|---|
| Digital Subscription (BostonGlobe.com) | US$27.72 per 4 weeks (approx. C$38 - C$41) | Every 4 weeks | Unlimited access to Globe.com, mobile and ePaper apps, archives |
| In-App Purchase (iOS ePaper App) | C$37.99 per month | Monthly | Full replica ePaper; requires Globe digital or print subscription |
Your consumer rights in Canada
Under Canadian consumer-protection principles, digital subscriptions should provide a clear, simple cancellation process; practices that make cancellation difficult (for example "phone-only" cancellation without a reasonable alternative) may conflict with provincial rules. Some provinces provide a cooling-off or cancellation period for distance sales - commonly 14 days for certain online purchases - though terms for digital subscriptions can vary and The Boston Globe's published purchase terms do not explicitly promise a 14-day refund window. If you face unintended charges or a refusal to refund, consider disputing the charge with your credit card issuer and consult your provincial consumer-protection office (for example, Ontario’s Consumer Protection Act) for guidance on enforcement and remedies.
Customer experiences
Available consumer feedback is mixed but leans negative regarding subscription cancellation and refunds. Review platforms report many 1-star complaints citing hard-to-find cancellation paths, long hold times for phone support, email inquiries going unanswered, and difficulty obtaining refunds after promotional trials auto-renewed. Trustpilot and the BBB contain numerous complaints describing these issues, while few positive reports were found specifically about the cancellation experience. These patterns suggest you should keep detailed records of any cancellation attempt and confirmation.
Documentation checklist
- Account email/username and subscription plan details
- Order number, billing statements showing the charge, and last billed date
- Screenshot or copy of cancellation confirmation (web page, email, or in-app message)
- Phone call log: date/time, agent name, and call reference number
- Certified-mail receipt and copy of the sent cancellation letter (if mailed)
- Any chat transcripts or email correspondence with customer service
Common mistakes
Frequently made errors include assuming cancelling through the website will affect in-app subscriptions purchased through Apple or Google (platform purchases must be cancelled through Apple/Google), waiting until too close to the renewal window (iOS requires turning off auto-renew at least 24 hours before period end), and not saving a cancellation confirmation. Other examples: relying solely on chat without a written confirmation, using an alternate email that does not match your billing account, or failing to monitor bank statements after cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds governed by Apple; unused-period refunds uncommon through publisher | Low - Medium (managed via Apple settings; must cancel 24 hours before renewal) |
| Google Play (Android) | Some refund exceptions through Google Play; publisher does not generally refund unused period | Medium (cancel via Google Play; refunds per Google policy) |
| Web (BostonGlobe.com, phone, email, chat) | Publisher policy: no refunds for unused portion; refunds disputed case-by-case | Medium - High (users report hold times, email delays, and occasional difficulty obtaining confirmations) |
| Postal cancellation (certified mail) | No refund for unused period under publisher policy; proof of delivery helps disputes | Medium (provides strongest paper trail; still subject to publisher policies) |
After cancelling
After you cancel, keep a copy of the cancellation confirmation and the documentation checklist items. Watch your bank or card statements for any unexpected charges for at least one billing cycle. If you are charged after cancellation, first contact The Boston Globe support with your documentation; if unresolved, raise a dispute with your card issuer and consider filing a complaint with your provincial consumer-protection office or the Better Business Bureau. Helpful links: Boston Globe support cancellation article: cancel via BostonGlobe.com, Apple app listing: App Store, Google Play refunds: Google Play support, and user complaint sources such as Trustpilot and the BBB.
Address
Boston Globe Media, One Exchange Place, Suite 201, Boston, MA 02109-2132 USA