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I hereby notify you of my decision to terminate the contract relating to the Amc Stubs service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Amc Stubs: Simple Process
What is Amc Stubs
Amc Stubs is AMC Theatres' membership program that offers rewards, fee waivers, concession discounts and subscription options (A-List/A-List Classic) or an annual Premiere tier. Membership is account-based and managed through the AMC website and mobile app; benefits and billing are governed by AMC's published terms and conditions.
This guide explains how to cancel Amc Stubs in Canada, what to expect about access and refunds, your local consumer-rights context, common pitfalls, and recommended next steps.
How to cancel Amc Stubs
Cancellation methods include the AMC mobile app "View and Manage Your Plan" area or the AMC website under your plan/membership details; customer service channels and written notice are alternatives when the online route does not resolve the issue. Make sure you check your plan type (Premiere vs A‑List/A‑List Classic) and your membership period before cancelling so you meet any required advance notice.
- Sign in to the AMC Theatres mobile app or website, open "View and Manage Your Plan" or your membership details, and follow the prompts to cancel; note the site/app is the primary online cancellation path. See AMC's terms at amctheatres.com - Terms & Conditions.
- If online cancellation is unavailable or you prefer written notice, send a signed cancellation letter and proof of identity via registered mail (raccomandata A/R) to: AMC Theatres, Attn: Customer Service / AMC Stubs Cancellations, 11500 Ash Street, Leawood, KS 66211, USA. Keep the tracking/return receipt.
- Allow at least five (5) calendar days before the end of your annual term (Premiere) or before the end of your initial commitment or monthly term (A‑List/A‑List Classic) so cancellation takes effect at the end of the membership period rather than renewing.
- Request and keep a confirmation of cancellation (screenshot, confirmation email, or registered-mail receipt).
What happens when you cancel
Cancelling stops future renewals but generally does not terminate benefits immediately. For subscription plans your access typically remains through the end of the paid membership period; the membership will not auto‑renew after that date. Any earned points or rewards normally remain associated with your account per AMC's policies, but access to subscription benefits (A‑List screenings, weekly allotments, etc.) ends at the close of the paid term.
AMC retains account and billing information under its account policies; you should download or screenshot any important records before the access period ends. If you cancel and later wish to re‑enroll you may need to sign up again under then‑current pricing and terms.
Will I get a refund?
Refund eligibility depends on plan and timing. For Amc Stubs Premiere (annual), AMC's terms state you are entitled to a full refund of the annual membership fee if you cancel within the first 30 days of the annual term and you have not used Premiere benefits. After the first 30 days no refund is available. For A‑List and A‑List Classic (monthly and initial three‑month commitment), cancellations take effect at the end of the billing term and no partial refunds are provided. These are the company policies; exceptions may be possible in limited cases through customer service, but are not guaranteed.
Amc Stubs plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Stubs Premiere (Annual) | USD $17.99 / year (Canadian pricing not published) | Annual | Perks such as concession upgrades, free refills, waived ticketing fees |
| Stubs A‑List (Monthly) | USD $19.99 - $27.99 / month (tiered; Canadian pricing not published) | Monthly | Watch up to 4 movies/week (including premium formats), waived fees |
| Stubs A‑List Classic (Monthly) | USD $14.99 / month (Canadian pricing not published) | Monthly | 1 movie/week at AMC CLASSIC theatres, rewards, upgrades |
| Popcorn Pass (Annual) | USD $29.99 / year (Canadian pricing not published) | Annual | Discounts on daily large popcorn, refills for Stubs members |
Your consumer rights in Canada
Canadian consumer protection varies by province, but generally customers have statutory protections against unfair business practices and misleading terms. Some online transactions may be subject to a cooling‑off right in provincial statutes, though AMC's stated policy offering a 30‑day refund window for Premiere (if unused) aligns with or exceeds typical minimum protections. If you believe terms were misleading, services were not delivered as promised, or you were wrongly billed, you may seek remedies under federal or provincial statutes such as provincial consumer protection acts or by filing complaints with provincial consumer protection offices or the Competition Bureau.
Because AMC's published terms do not include Canada‑specific cancellation rules, rely on the written terms and save all evidence of communication and billing if you pursue a dispute under local law.
Customer experiences
Reviews are mixed: some customers praise convenient locations and helpful in‑theatre staff interactions. However, frequent complaints reported by Canadian reviewers include difficulty reaching effective customer service (email responses perceived as generic), membership administration errors (incorrect expiry dates), issues with theatre cleanliness or facility condition, and frustrations around cancellation, double billing or unexpected plan changes. Independent sites and forums also document cases where users reported trouble getting refunds or abrupt subscription changes; outcomes vary case by case.
Documentation checklist
- Account email and AMC username; membership plan name and start date
- Proof of payment (credit card/bank statements showing membership charges)
- Copies/screenshots of AMC membership page showing status and any benefit use
- Cancellation confirmation (email or screenshot) or registered‑mail receipt and tracking number
- Reference to relevant AMC terms: AMC Stubs Terms & Conditions
Common mistakes
Missing the required advance notice window is a frequent error: AMC requires cancellation at least five (5) calendar days before the end of an annual or monthly term to prevent renewal. Expecting refunds outside the policy period is another common mistake - Premiere refunds are limited to the first 30 days and only if benefits were not used; monthly plans do not offer partial refunds. Many customers fail to save cancellation confirmations or to document benefit usage (or lack thereof) when claiming a refund, which weakens dispute claims. Attempting only informal social posts or single email attempts without keeping formal records reduces your ability to escalate successfully.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online (App / Website - "View and Manage Your Plan") | Possible for Premiere if within first 30 days and unused; otherwise no; A‑List cancellations take effect end of term (no partial refunds) | Low (if system works and you cancel in time) |
| Customer Service (Phone / Email) | Same policy applies; refunds at AMC discretion in exceptional cases but not guaranteed | Medium - High (customers report slow responses and generic replies) |
| Registered Mail (signed written notice) | Same policy applies; provides strongest proof of delivery and date of notice | Medium (takes time and cost for tracking/return receipt) |
After cancelling
After you cancel, keep the cancellation confirmation and monitor your bank/credit statements to verify that recurring charges stop. If a charge posts after cancellation, contact AMC customer service immediately with your cancellation proof. If you cannot resolve the issue with AMC, you may open a dispute with your payment provider and consider filing a complaint with the appropriate provincial consumer protection agency. Useful references: AMC Stubs Terms & Conditions at amctheatres.com, a summary resource on refunds at arefund.com, and consumer‑protection information from the Government of Canada at canada.ca - Consumer protection.
Address
Send written cancellations or correspondence (registered mail for proof of delivery) to:
AMC Theatres, Attn: Customer Service / AMC Stubs Cancellations
11500 Ash Street
Leawood, KS 66211
USA