Cancellation service N°1 in Turkey
Contract number:
To the attention of:
Cancellation Department – Baykuş Mentörlük
Pürtelaş Hasan Efendi Mahallesi, Özoğul Sokak, No:10/1
İstanbul
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Baykuş Mentörlük service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Baykuş Mentörlük: Easy Method
What is Baykuş Mentörlük
Baykuş Mentörlük is a Turkey‑based coaching and mentoring service offering paid coaching programs, digital learning content and one‑to‑one mentorship. The company publishes its cancellation and refund terms under Turkish distance‑sales rules and lists Turkish contact details and legal terms on its site.
How to cancel Baykuş Mentörlük
- Check the 14‑day cancellation (cayma) window from the service purchase (start) date - this is the statutory period under Turkish Distance Sales Law. If you are within 14 days, send a written cancellation to Baykuş Mentörlük. Acceptable methods are registered/return‑receipt mail (iadeli taahhütlü), fax or email to the company address/contact in their terms. Include your name, order details, purchase date and a clear statement that you cancel the contract. See the company policy: Cancellation & Refunds.
- If you agreed that the service may begin during the 14‑day period, be aware that once the service has started with your explicit consent you generally lose the right to cancel under the distance‑sales rule.
- For coaching/consultancy packages, request a refund (or cancel) at least one full day before the first scheduled meeting to remain eligible for a refund.
What happens when you cancel
If you submit a valid written cancellation within the 14‑day window and the right applies, Baykuş Mentörlük should treat the contract as terminated. Access to paid content or upcoming sessions should be revoked or paused per their operational practice. Subscriptions or automatic renewals should be stopped if cancellation is correctly processed. Your personal data will remain with the company as required for record‑keeping and refund processing unless you request deletion under applicable privacy rules; data retention and deletion practices are subject to their privacy policy and legal obligations.
Will I get a refund?
Under the company’s stated terms and Turkish distance‑sales rules, a valid cancellation triggers a full refund. Baykuş Mentörlük is required to refund the full amount within 10 days of receiving a valid cancellation notice and to retrieve any delivered product/service within 20 days. For credit‑card payments refunds are made to the card issuer and may take 2 - 3 weeks to appear in your account due to bank processing times. Exceptions: if you agreed the service would begin during the 14‑day period, the right to cancel is waived; for coaching/consultancy purchases refunds are only available up to one day before the first meeting. If the seller cannot fulfil an order they must notify you within 3 days and refund within 14 days. See their terms: Distance‑sales terms.
Baykuş Mentörlük plans and pricing
| Plan / Item | Price (reported) |
|---|---|
| Official site example - 4‑week program | ₺2,995 per 4 weeks (listed on site) |
| Reported customer payments | Approximately ₺2,500 - ₺3,000 (customer reports) |
| Promotional/lower reported price | ₺995 (reported in some complaints) |
Your consumer rights in Canada
If you are in Canada, be aware that Baykuş Mentörlük appears to operate under Turkish law; their contract terms reference Turkish distance‑sales rules. That means the company’s published 14‑day cancellation and refund timelines are likely governed by Turkish jurisdiction. Canadian federal or provincial consumer protection laws generally do not automatically override a foreign seller’s stated jurisdiction. However, you still have options in Canada: contact your payment card issuer to request a chargeback for an unauthorized or failed service; consult provincial consumer protection offices for guidance on cross‑border digital purchases; and keep records to support any dispute. Your card operator’s dispute/chargeback mechanism can often be the most direct remedy when a foreign vendor fails to refund.
Customer experiences
User reports are mixed. Some customers reported quick, satisfactory resolutions after contacting the mentor team. Others filed repeated complaints about ignored cancellation and refund requests, delayed or missing delivery of promised materials, unauthorized recurring card charges, frequent coach changes and slow or poor communication. These mainstream patterns indicate that while many issues are resolved, some customers experience significant delays or have to escalate through their bank or consumer complaint channels.
Documentation checklist
- Purchase receipt or invoice, order number and purchase date;
- Copies/screenshots of service access pages, session schedules and any missing content;
- Copies of your written cancellation (email text, fax confirmation, or registered‑mail receipt);
- Bank/card statements or screenshots showing the charge(s);
- Any written replies from Baykuş Mentörlük and timestamps of communications.
Common mistakes
Common errors that slow or block refunds include sending a cancellation after the 14‑day window, failing to send cancellation in writing (registered mail, fax, or email) as required by their terms, allowing the service to start during the 14‑day period with explicit consent (which removes the statutory cancellation right), and not keeping proof you sent the cancellation. Also, many customers do not keep clear purchase records or proof of non‑delivery which makes disputes with the company or card issuer harder to win.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Written cancellation within 14 days (registered mail / email / fax) | Full refund within 10 days (company obligation) | Low to Medium - straightforward if timely and documented |
| Cancel coaching before first meeting (≥1 day prior) | Refund possible if requested in time; otherwise no refund | Medium - strict timing applies |
| Seller fails to deliver / seller cancels order | Seller must notify within 3 days and refund within 14 days | Low - company obligation, but enforcement may require escalation |
| Payment chargeback via your card issuer | Possible full or partial reimbursement depending on bank rules and evidence | Medium to High - depends on bank, evidence and timelines |
After cancelling
After you send a written cancellation, keep all proof of submission and follow up if you do not receive a confirmation. If the company does not refund within the stated timeline, contact your card issuer promptly to start a chargeback dispute and provide the documentation checklist items. For company policy details and to send notices use the published pages: Cancellation & Refunds and Distance‑sales terms. If you are in Canada and need further assistance, consider contacting your provincial consumer protection office or your bank for guidance on cross‑border purchases and chargebacks.
Address
Pürtelaş Hasan Efendi Mahallesi, Özoğul Sokak, No:10/1, İstanbul, Türkiye