Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Cvs Carepass
One CVS Drive
02895 Woonsocket
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Cvs Carepass service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Cvs Carepass: Easy Method
What is Cvs Carepass
Cvs CarePass (also marketed as ExtraCare/CarePass in the U.S.) is a subscription membership that provides pharmacy- and store‑related benefits such as discounts, prescriptions perks and shipping or delivery offers. It is a paid recurring service that ties benefits to a CVS account; the available information and pricing references are for the U.S. service, and there is no evidence of an official Canadian CarePass price or program offering as of 2024/2025.
How to cancel Cvs Carepass
- CVS mobile app - iOS (App Store): Open the CVS Pharmacy app, go to Account → CarePass → Manage Membership → Cancel Membership. Follow prompts to confirm. You should see on‑screen confirmation and receive an email.
- CVS mobile app - Android (Google Play): Same steps as iOS: open the CVS app, navigate to the CarePass section, choose Manage Membership and Cancel Membership. Expect on‑screen confirmation and an email.
- Web (cvs.com): Sign in at cvs.com, go to Account → CarePass Membership → Manage Membership → Cancel Membership, confirm the cancellation, and look for an email confirmation.
- Phone: Call CVS CarePass support (for example +1 917‑672‑8608 or other published CVS support numbers) and request cancellation. Ask the agent for a cancellation/confirmation number and an email confirmation.
- In‑store: Visit any CVS Pharmacy, speak with staff at the pharmacy or guest services desk, provide your account details and request cancellation. Ask for a printed receipt or an emailed confirmation of the cancellation.
What happens when you cancel
When you cancel, your active membership benefits typically remain available until the end of the paid billing period (month or year). After that date you will lose the CarePass benefits tied to the membership. Cancellation should change your membership status so it does not renew automatically at the next billing date.
After cancellation you should receive an on‑screen confirmation and an email. Keep that confirmation for your records and monitor your account and payment method to confirm no further charges occur.
Will I get a refund?
CVS CarePass’s stated policy does not provide prorated refunds if you cancel mid‑billing cycle; benefits remain until the end of the paid period but no partial refund is issued. Refunds are generally made only in limited circumstances such as billing errors, duplicate charges or technical mistakes. If you were billed after a free trial, a refund is not automatic unless you canceled before the trial ended; to avoid a charge cancel before the trial expires.
Cvs Carepass plans and pricing
| Plan | Price | Notes |
|---|---|---|
| CarePass / ExtraCare Pass | Varies | Pricing information for Canada not available; U.S. references indicate $5/month or $48/year (USD) but no Canadian offering confirmed. |
Your consumer rights in Canada
The published terms for CVS CarePass indicate no entitlement to prorated or routine refunds after a billing period; a Canadian statutory 14‑day refund/right‑to‑cancel does not appear to apply to this service offering as described in available sources. If you believe you were misled, charged in error or otherwise wrongfully billed, you may have options: ask CVS for a billing review, contact your payment card issuer to dispute unauthorized charges, and consider contacting your provincial consumer protection office for guidance on service‑contract disputes. This is general information and not legal advice.
Customer experiences
User reports are mixed. Some customers praise local pharmacy staff (for example drive‑thru pharmacy employees) as helpful and courteous. Negative feedback in public forums and reviews highlights people who were charged repeatedly without using or realizing they kept the membership, difficulty receiving refunds, problems with the app or website, and challenges cancelling - issues that have been cited as particularly harmful for seniors on fixed incomes.
Documentation checklist
- Account email/username and phone number associated with CarePass
- Order or subscription confirmation email (if available)
- Recent billing statement or a screenshot showing the charge
- Photo ID (for in‑store cancellations or identity verification)
- Notes from any prior support calls (dates, agent names, confirmation numbers)
Common mistakes
Common problems include waiting until after the free trial ends (which results in the first charge), cancelling but not getting or saving a confirmation (making disputes harder), using a different account or email than the one billed, and relying on an app or website that then fails to record the cancellation. Another frequent issue is assuming a partial or prorated refund will be issued when the service’s policy does not provide one.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (CVS mobile app) | No prorated refund; exceptions only for billing errors | Low‑Medium (in‑app steps and confirmation) |
| Google Play (Android app) | No prorated refund; exceptions only for billing errors | Low‑Medium (in‑app steps and confirmation) |
| Web (CVS website) | No prorated refund; exceptions only for billing errors | Low‑Medium (web cancellation, email confirmation) |
| Phone | No prorated refund; exceptions only for billing errors | Medium (agent interaction; ask for confirmation number) |
| In‑store | No prorated refund; exceptions only for billing errors | Medium (requires staff assistance and proof of account) |
After cancelling
After you cancel, keep the cancellation confirmation email or confirmation number and monitor your bank or card statements for any unexpected charges. If you see a charge after cancellation, contact CVS support immediately and, if necessary, your payment card issuer to dispute the charge. For help or account login, start at the CVS homepage: https://www.cvs.com. For broader consumer guidance in Canada, consult your provincial consumer protection agency website.
Address
If you prefer a written cancellation with proof of delivery, send a signed letter by registered mail (raccomandata A/R) to Customer Relations, including your account details and a request for written confirmation. Use the following mailing address:
Customer Relations
One CVS Drive
Woonsocket, RI 02895