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Cancel DISCOUNT DEN
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Cancellation service #1 in Canada
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I hereby notify you of my decision to terminate the contract relating to the Discount Den service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Discount Den: Easy Method
What is Discount Den
Overview
Discount Den® is Frontier Airlines’ U.S.-based membership program that offers lower fares on many flights for a 12‑month period, as well as benefits such as Kids Fly Free and the ability to share the membership with up to eight people. It is a U.S. membership product offered by Frontier Airlines and is not a Canada‑specific service.
How to cancel Discount Den
- Online (fastest): Sign in to your account at FlyFrontier.com, go to My Profile / your FRONTIER Miles account profile and select the “unsubscribe” option to cancel Discount Den (see FlyFrontier cancellation FAQ).
- Written cancellation (alternate): Send a signed, written cancellation by registered mail to Frontier’s postal address (see Address section below). Keep proof of posting and a copy of the letter for your records.
What happens when you cancel
Cancelling stops future auto‑renewals of the Discount Den membership. How long you retain access to Discount Den pricing after cancelling (for example, whether access continues through the paid membership period) is governed by Frontier’s terms; check your account confirmation or contact Frontier customer service to confirm the effective date of cancellation and any remaining access.
Will I get a refund?
Frontier’s policy states the annual membership fee (C$59.99) is non‑refundable even if you cancel. Anecdotal “hacks” or informal workarounds reported online that once produced partial refunds are not official and are no longer reliable. If you believe you were charged in error or were incorrectly billed on renewal, contact Frontier customer support and retain documentation of the charge so you can escalate or dispute with your card issuer if needed.
Discount Den plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Discount Den Membership | C$59.99/year | Annual | Unlock lower fares on every flight for one year; Kids Fly Free benefit; share with up to 8 people |
| Enrollment Fee (new/returning members) | C$40.00 (one‑time) | One‑time | Activation fee for new or returning Discount Den membership |
Your consumer rights in Canada
Because Discount Den is a U.S. membership offered by Frontier Airlines, Canadian statutory cancellation rights (such as a 14‑day automatic right of withdrawal) generally do not apply unless the purchase was made in Canada under advertising that guaranteed those rights. Cancellation and refund rules are governed by Frontier’s U.S. Terms of Service. If you purchased or were sold the membership in Canada under different terms, consult provincial consumer protection authorities or a legal advisor for specific remedies. For billing disputes you may also consider contacting your credit card company or bank.
Customer experiences
Some customers report straightforward cancellation using the online profile or via chat when the option is easy to find. Other users describe the cancellation link or action as hard to locate (small or hidden links, or swipe actions on mobile), and a minority report issues where membership status was not updated or cancellations were not honored, leading to unexpected renewal charges. Reports also note that earlier informal methods to avoid certain fees have since been patched and no longer work reliably.
Documentation checklist
- Account email and username used to enroll
- Receipt or proof of purchase showing the membership charge and date
- Screenshot of your account profile showing Discount Den status
- Any confirmation emails or chat transcripts about cancellation or billing
- Registered‑mail proof (if cancelling by post)
Common mistakes
Common issues include attempting to cancel without signing into the correct Frontier account (the membership is tied to the FRONTIER Miles/profile used at purchase), overlooking small or non‑obvious “unsubscribe” controls in the profile UI, assuming the annual fee will be prorated or refunded after cancellation, and failing to keep confirmation or postal proof when using written cancellation. Also verify renewal charges around the membership anniversary - some customers report unexpected enrollment or renewal fees appearing if multiple accounts or booking channels were used.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Account - online unsubscribe (My Profile) | No (membership fee is non‑refundable) | Easy / Fast |
| Written cancellation by registered mail | No (membership fee is non‑refundable) | Moderate / Slower |
After cancelling
After you cancel, save any on‑screen confirmation, confirmation email, or registered‑mail receipt as proof. Monitor your credit card or bank statements for unexpected renewal charges and, if charged incorrectly, contact Frontier customer support promptly and be prepared to open a dispute with your card issuer if needed. For Frontier’s cancellation instructions and to confirm steps, see the official FAQ at FlyFrontier cancellation FAQ.
Address
Mailing address for written cancellations:
618 W. Stadium Avenue, West Lafayette, IN 47906, USA