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I hereby notify you of my decision to terminate the contract relating to the Liverpool Fc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Liverpool Fc: Easy Method
What is Liverpool Fc
Liverpool FC is a professional football club based in Liverpool, England, operating official retail, membership, hospitality and digital services globally. The club sells merchandise through its online store and app, offers memberships (All Red / MyLFC / Premium content) and runs matchday hospitality and premium digital services such as LFC TV / All Red subscriptions.
This guide explains how to cancel orders, memberships and subscriptions from Canada, what to expect about refunds, your consumer-rights context, and practical steps and documentation to make cancellation smoother.
How to cancel Liverpool Fc
- Webstore orders: log in at the webstore and go to My Account > My Orders; cancellations are available for up to 30 minutes after checkout (not available once delivery is delayed or for personalised items). Refunds take 5 - 7 business days to process after cancellation. Webstore cancellation FAQ
- Liverpool FC Store app: open the app, tap More > Track My Orders - this redirects to the website cancellation workflow (same rules as webstore). App cancellation info
- All Red / LFC TV subscriptions: if subscribed via the LFC website, cancel auto‑renewal via Manage All Red Membership; iOS (Apple) subscriptions must be cancelled through your iTunes / Apple ID account settings. All Red / LFCTV cancellation
- MyLFC Pre‑Season+ and other memberships: you generally have a 14‑day right to cancel from the start of the contract; cancellations after 14 days usually do not receive a refund. Use the Club’s Supporter Services or the membership portal to submit cancellation requests; subscriptions bought via third‑party platforms (Apple/Google) follow those providers’ processes. See the Club terms for specifics. Membership terms
What happens when you cancel
When a cancellation is accepted your access is stopped according to the product type: webstore cancellations stop the order before dispatch (if within the allowed window); digital subscriptions cease at the end of the current paid period unless an immediate refund is granted under the Club’s refund rules. Auto‑renewal is turned off for recurring services when you cancel a subscription. The Club will retain your account and transaction data as required by its privacy and record‑keeping policies; you can request further data actions in line with privacy provisions.
Will I get a refund?
Refund entitlement depends on the product and timing. For digital Premium Content and many membership contracts there is a 14‑day refund right (full refund if exercised within 14 days unless you expressly waived that right by accepting immediate access). The Help Centre asks that refund requests be made within 14 days of purchase/renewal and notes refunds are processed in roughly 3 - 5 working days. Retail returns (non‑personalised items) are generally accepted within a 30‑day window; personalised items are non‑refundable unless faulty/damaged, in which case you should provide evidence. Retail refunds are processed within 14 days of the return reaching the Club, and then take an additional 5 - 7 working days to reach your account. Hospitality refunds are pro‑rata based on how far ahead of the match you cancel (see the hospitality terms for the sliding scale).
Liverpool Fc plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| DAZN - Monthly | C$20.00 / month | Monthly | Full access to Premier League matches (including Liverpool), Champions League, Europa League, plus other sports |
| DAZN - Annual | C$150.00 / year | Annual | Same access as monthly, billed annually |
| DAZN Soccer (annual) | C$34.99 / month (billed annual installment) | Monthly (annual subscription) | Soccer‑specific coverage: Champions League, Premier League (Liverpool), Bundesliga, Serie A |
| DAZN Soccer Ultimate (annual) | C$39.99 / month (billed annual installment) | Monthly (annual subscription) | Soccer coverage plus enhanced features: no ads, multi‑view, downloads, future 4K/HDR, Dolby 5.1 |
| LFC Live Premium (unofficial app - iOS) | C$5.99 / month | Monthly | Disable ads in the app; includes free trial for 7 days |
| LFC Live Premium (unofficial app - iOS) | C$44.99 / year | Annual | Disable ads for full year |
| OLSC Toronto Premium Membership | C$25.00 / year | Annual | Supporters Club membership in Toronto: access to Anfield ticket requests, retail/food/event discounts, member events |
Your consumer rights in Canada
Canadian consumer protection does not provide a single, national “14‑day cooling‑off” rule equivalent to EU law for all online purchases. Rights vary by province and by contract type. For digital services and subscriptions, eligibility for refunds often depends on the seller’s terms, whether you received immediate access, and provincial consumer protections. For physical goods, typical retailer return policies and credit card chargeback rights may apply. If you believe a vendor has not honoured its published policy, you can contact provincial consumer protection offices, your payment provider to discuss chargebacks, or use small‑claims procedures locally. When in doubt, keep thorough documentation and seek advice from your province’s consumer protection agency.
Customer experiences
Customer feedback is mixed. Positive reviews often mention excellent experiences with stadium tours and certain club events. Negative reports are concentrated around retail fulfilment: delivery delays, incorrect or missing items, slow or difficult refunds (especially for personalised items), and poor responsiveness from customer service. International buyers, including Canadian customers, sometimes report unexpected customs duties and limited pre‑sale communication about those charges.
Documentation checklist
- Order number / membership number; account email; date and time of purchase.
- Proof of purchase (order confirmation email or receipt) and payment method details (last 4 digits of card).
- For returns: photos of the item and any damage, original packaging, and a clear statement of the refund/return reason.
- For membership/subscription cancellations: screenshots of the subscription page, cancellation confirmation (if any), and correspondence with Supporter Services.
- If mailing cancellation notices (recommended for memberships/season tickets), a copy sent by registered mail and proof of delivery.
Common mistakes
Common errors include assuming you can cancel all purchases at any time - personalised items and orders dispatched or subject to delivery delay windows are usually not cancellable. Waiting too long: webstore cancellations must be made very quickly (within about 30 minutes) and some digital contracts require cancellation within a short statutory period to qualify for a refund. Another frequent mistake is trying to cancel an iOS or Google Play subscription via the Club website rather than using the platform where the purchase was made - those must be cancelled through Apple or Google. Lastly, international buyers sometimes overlook customs and duty obligations and expect the Club to reimburse those costs.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Webstore order (within 30 minutes) | Usually full refund if cancelled in window; otherwise varies (no refund for personalised or shipped orders) | Easy (time‑sensitive) |
| App cancellation (Store app) | Follows webstore rules (redirects to website workflow) | Easy (redirects to web) |
| All Red / LFCTV subscription | Possible full refund within 14 days (subject to terms); iOS subscriptions must be handled through Apple | Moderate (depends on platform) |
| Memberships (MyLFC Pre‑Season+) | Full refund within 14 days; no refund after that | Moderate (may require Supporter Services / registered mail for formal notices) |
| Retail returns (non‑personalised) | Refund within 30 days if in resalable condition; processed after item receipt | Moderate (requires return shipment) |
After cancelling
After you submit a cancellation, retain all confirmation emails and screenshots and note any reference numbers. Refund timings vary by product: digital refunds are typically processed within 3 - 5 working days (per Help Centre), retail refunds are processed once the return is received (then 5 - 7 working days to reach your account). If you do not receive the expected refund, contact Liverpool FC Support or the relevant platform (Apple / Google) with your documentation, and consider contacting your bank or payment provider for a dispute or chargeback if necessary. Useful pages: the webstore cancellation FAQ, returns page, All Red cancellation info and membership terms are linked below for reference.
Webstore cancellation FAQ: How do I cancel my LFC order?
All Red / LFCTV cancellation: How can I cancel my LFCTV GO subscription?
Retail returns: Store returns information
Membership terms & cancellations: Legal terms and membership conditions
Address
If you need to send formal cancellation notices (membership or season ticket), it is advisable to send by registered mail and include proof of address updates. Postal address:
Liverpool FC Ticket Office, P.O. Box 204, Liverpool, L69 3JF, United Kingdom