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Cancel OURMEDIASHOP
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ourmediashop service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ourmediashop: Easy Method
What is Ourmediashop
Our Media Shop (often shown as Ourmediashop) is a UK-based retailer and subscription service that sells print and digital magazines, special editions and one‑off back issues. It lists prices in GBP and operates subscriptions, trial offers and one‑off sales through its website and customer services channels.
How to cancel Ourmediashop
- Contact customer service via the website contact form or by phone and request cancellation of your print or digital subscription; you may cancel at any time and will be eligible for a full refund on any outstanding issues. Include your order/subscription number, account email and billing details.
- If you have a trial subscription, cancel at least 14 days before your next payment date to avoid conversion to the full paid rate.
- For one‑off products (special editions, back issues) you have 14 days from receipt to cancel (28 days for overseas deliveries). To cancel a purchased good under this cooling‑off right you must return the item; return costs are normally your responsibility unless an exception applies.
- If you prefer a written, dated cancellation notice, send it by registered mail (raccomandata A/R) to the company’s UK address: Our Media Ltd, 3 Queensbridge, Northampton, NN4 7BF, United Kingdom.
What happens when you cancel
When you cancel a subscription Our Media Shop will stop future renewals; for subscriptions you should receive a refund for any outstanding issues (see refunds section). Access to digital content may end at the point your paid period or licence expires depending on the product. The company retains customer and order information in line with its privacy policy and to process returns and refunds. Statutory consumer rights are not affected by cancellation and remain available to you.
Will I get a refund?
If you cancel an ongoing print or digital subscription you will receive a full refund for any outstanding issues owed to you. For one‑off goods cancelled within the cooling‑off period you must return the items; you will be refunded for the goods and standard delivery, subject to deductions for any diminished value or if you choose an expensive return method. Refunds are made to the original payment method within 14 days of the company receiving the returned goods or, for subscriptions, within 14 days of cancellation. Introductory or trial offers that roll into a paid subscription will be charged at the standard rate if not cancelled before the trial ends; there are no special refunds beyond the standard terms in those cases.
Ourmediashop plans and pricing
| Plan / Product | Typical Price |
|---|---|
| Example UK magazine subscription | £14.99 (GBP - prices listed in GBP; CAD not shown) |
| Canadian pricing (site does not display CAD) | Varies |
Your consumer rights in Canada
Under Canadian federal and provincial consumer protection laws, you generally have a 14‑day cooling‑off period for mail‑order and online purchases; Our Media Shop’s 14‑day return policy for one‑off goods aligns with those statutory rights. You also have rights regarding timely delivery: repeated or persistent failure to deliver can amount to a breach of contract and may entitle you to a refund or compensation. Statutory rights remain unaffected by the seller’s site migration or internal processes. If you purchased through a platform (Apple App Store, Google Play) platform‑specific refund rules may also apply separately for digital purchases accessed via those ecosystems.
Customer experiences
Public reviews show a number of negative experiences: customers report magazines or orders not arriving, delayed deliveries, double charges and slow or unresponsive customer service that often sends automated replies and fails to follow through on replacements or refunds. Some customers say refunds were promised but not seen on their bank statements. There are fewer (or no) prominent verified positive review examples in the information reviewed, so consider these reported issues when deciding how to pay and which delivery tracking or proof to keep.
Documentation checklist
- Order/subscription number, account email and full name; proof of purchase/payment (receipt, bank statement); dates of order and attempted deliveries; screenshots of your subscription/trial page; photos of returned goods (if applicable); tracking numbers and written cancellation notice (if sent by post).
Common mistakes
Common mistakes include not cancelling a trial at least 14 days before the next payment, failing to keep order numbers or proof of payment, and relying solely on automated replies without getting a written confirmation of cancellation. For one‑off returns, people sometimes fail to obtain or keep tracking for the return shipment - that can delay or prevent a refund. Another frequent error is assuming platform app stores’ refund and cancellation rules apply when the seller’s site is the point of sale; if you purchased via a platform, check platform‑specific policies too.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Contact form (website) | Full refund for outstanding subscription issues; refunds processed within 14 days after cancellation. | Low to Medium - fastest digital record, but may be slow if customer service is unresponsive. |
| Phone | Same entitlement as contact form; request written confirmation and note call details. | Medium - depends on reachability and call records; follow up in writing. |
| Registered mail (written notice) | Same entitlement; provides formal proof of cancellation and date received. | Medium to High - most formal and evidentiary, takes longer for delivery and handling. |
After cancelling
After you cancel, keep copies of your cancellation confirmation, return tracking and refund transaction. If a promised refund does not appear within 14 days of cancellation or the company receiving returned goods, contact your payment provider to dispute the charge and keep all correspondence. For further information or to escalate, check the company’s Terms & Conditions and FAQ, and consider contacting provincial consumer protection offices or filing a complaint with the Better Business Bureau or similar services.
Helpful links: Government of Canada - Consumer information, BBB Canada. For company terms and FAQ, check Our Media Shop’s website pages (search for Terms & Conditions and Help/FAQ on their site).
Address
Our Media Ltd
3 Queensbridge
Northampton, NN4 7BF
United Kingdom