Cancellation service N°1 in India
Contract number:
To the attention of:
Cancellation Department – Sbi Mutual Fund
SBI Funds Management Limited, 9th Floor, Crescenzo, C‑38 & 39, G Block, Bandra‑Kurla Complex, Bandra (East)
400051 Mumbai
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Sbi Mutual Fund service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Sbi Mutual Fund: Easy Method
What is Sbi Mutual Fund
SBI Mutual Fund is the asset management business associated with the State Bank of India group that offers pooled-investment schemes (mutual funds) covering equity, debt, hybrid and other portfolio strategies. The fund house (AMC) is based in India and services Indian-domiciled schemes; investors outside India (including Canada) should confirm local availability, distributor channels and product terms before investing.
How to cancel Sbi Mutual Fund
- Review your account documents and scheme terms first (purchase confirmation, folio number, mandate). If you hold a direct/investor account with SBI Mutual Fund (the AMC) or through a distributor, contact the investor‑services/distributor channel you used to purchase and ask for the cancellation or redemption procedure applicable to your product.
- If the product requires a written cancellation, send a signed cancellation/redemption letter (include folio/client ID, scheme name, units/amount, bank details and signature). For AMC-level postal cancellation you can send the letter via registered mail (raccomandata A/R) to the AMC address (see Address section below). Use the registrar if instructed by the AMC or distributor.
- If your investment was made through SBI Canada Bank (for example a Student GIC product rather than a mutual fund), follow the SBI Canada Bank Application Guide timelines and document requirements - Student GICs have a 14 business‑day cooling‑off window for administrative-fee refund in specific cases (see “Will I get a refund?”).
- Keep copies (physical and electronic) of all correspondence and tracking receipts and follow up with investor relations and, if necessary, the AMC grievance officer until the request is acknowledged and processed.
What happens when you cancel
The outcome of a cancellation or redemption request depends on the exact product and where it was purchased. For mutual funds, a “cancellation” after units are allotted is typically processed as a redemption and the proceeds depend on the scheme’s NAV, applicable exit loads (if any) and settlement timelines. For SBI Canada Bank Student GICs, cancellations and refunds are processed according to the bank’s Student GIC rules and may take up to four weeks to process once documentation is accepted. Administrative charges and transfer fees may be deducted where the policy allows.
Will I get a refund?
There is no single, publicly available global refund policy for all SBI Mutual Fund products sold to Canadian investors; refund/redemption outcomes depend on the scheme terms, distributor agreement and where the product was purchased. For SBI Canada Bank Student GIC investments (a different product from mutual funds), refunds are available in specific circumstances - for example, study‑permit refusal, admission withdrawal, deciding not to apply for a permit, or withdrawal after arrival - subject to documentation and processing times. Student GIC refunds may take up to four weeks, and a CAD 25 transfer fee and any intermediary bank charges will be deducted. The CAD 150 administrative fee associated with the Student GIC is non‑refundable except if you cancel within 14 business days from the date of issue (the 14‑business‑day cooling‑off window returns the admin fee). For mutual funds purchased through SBI or distributors, check your scheme offer document, transaction confirmation and distributor terms for any cooling‑off, switch or redemption provisions that might permit a reversal or refund.
Sbi Mutual Fund plans and pricing
| Plan / Scheme type | Minimum investment | Fees / Pricing |
|---|---|---|
| Equity, Debt, Hybrid schemes | Varies | Varies |
Your consumer rights in Canada
Canadian consumers should be aware that rights and remedies may differ depending on whether the product was sold in Canada, through a Canadian distributor, or directly by an overseas AMC. For SBI Canada Bank Student GICs there is a documented 14 business‑day cancellation window to recover the CAD 150 administrative fee; beyond that the admin fee is typically non‑refundable. Refunds for eligible GIC cases are subject to documentation, a CAD 25 transfer charge and any intermediary bank fees. If you believe you were mis‑sold a product, charged repeatedly, or not given clear disclosure, first use the AMC/distributor grievance channels. If unresolved and the purchase was arranged in Canada, consider filing a complaint with Canadian industry dispute-resolution bodies or the relevant provincial securities regulator or ombudsman; if the product or distributor is based in India, you may need to pursue the AMC’s grievance process and, where appropriate, escalate through Indian regulatory/redress channels.
Customer experiences
Online reviews and forum posts include negative reports related to mutual‑fund and SIP sales practices at some branch levels - allegations of aggressive or unclear sales practices and examples of SIP debits being twice charged have been reported. Complainants describe needing to escalate to grievance officers and pursue chargebacks to recover funds. Positive, verified customer review examples were not available in the data provided. For app experiences, the SBI Mutual Fund mobile apps available in Canada are free to download and there was no public information found about in‑app purchase cancellation policies on App Store or Google Play for Canada.
Documentation checklist
- Signed cancellation or redemption request (include folio/client ID, scheme name, units/amount, bank details).
- Investment confirmation / transaction advice and account statement showing the purchase.
- Government ID used for the investment (passport, driver’s licence or national ID).
- If requesting a Student GIC refund: visa refusal letter, admission cancellation, withdrawal proof, or other supporting documents as specified by SBI Canada Bank.
- Bank account details (void cheque or bank statement) for receiving refunds or proceeds.
- Copies of all correspondence and proof of delivery (registered mail receipts, email acknowledgements).
Common mistakes
Common errors include assuming all products share the same cancellation or refund rules (for example confusing a Student GIC policy with mutual‑fund redemptions), missing the 14 business‑day cooling‑off window for specific GIC refunds, not retaining proof of purchase or cancellation requests, and failing to check whether intermediary bank transfer fees will be deducted from any returned amount. Another frequent mistake is not escalating promptly when duplicate debits occur - early follow‑up with the distributor and bank, and documenting each step, helps resolve chargebacks more quickly.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Contact investor services / distributor (online or phone) | Depends on product terms; mutual fund redemptions follow scheme rules; GIC refunds possible under specific conditions | Moderate |
| Send registered letter to AMC (raccomandata A/R) | Depends - processing can be confirmed in writing; for GICs subject to documentation and fees | Moderate |
| Through SBI Canada Bank (Student GIC route) | Refunds possible for specified reasons (visa refusal, admission withdrawal etc.); CAD 150 admin fee non‑refundable except within 14 business days; CAD 25 transfer fee and bank charges apply | Moderate to High |
After cancelling
After you submit a cancellation or redemption request, track the request and retain all confirmations. Expect processing times to vary by product - Student GIC refunds can take up to four weeks after the bank accepts the documentation. If you do not receive acknowledgment within a few business days, follow up with the AMC/distributor grievance channel and keep escalation records. For additional information or to lodge disputes, you can consult the SBI Mutual Fund website and relevant Canadian dispute-resolution bodies.
Helpful links (information pages and dispute bodies): SBI Mutual Fund (official site), Ombudsman for Banking Services and Investments (OBSI), Canadian Securities Administrators (CSA). If your matter concerns SBI Canada Bank Student GICs, refer to the SBI Canada Bank application guide or the bank’s investor support channels.
Address
SBI Funds Management Limited, 9th Floor, Crescenzo, C‑38 & 39, G Block, Bandra‑Kurla Complex, Bandra (East), Mumbai - 400051, India