Cancellation Six Flags: Easy Method

What is Six Flags

Six Flags is a chain of amusement parks offering single‑day tickets, season passes, and membership products that provide benefits such as free or preferred parking, early entry, discounts on food and merchandise, and park‑specific events. In Canada, Six Flags operates parks and sells online admission products and memberships through its website and mobile platforms.

How to cancel Six Flags

• Membership products: Cancel online only at sixflags.com/membership. Do not attempt cancellation by phone, email, fax, or in person. You must request cancellation at least 15 days before the date of your last scheduled payment. You cannot cancel before the end of any minimum term and you may not submit cancellation more than 60 days before the term ends. If you cancel before the end of the minimum term a termination fee equal to the remaining payments may apply.
• Tickets, season passes, vouchers and mobile‑app purchases: These items are sold as non‑refundable and non‑cancelable. App Store or Google Play purchases follow the same non‑cancellable terms and do not have a separate cancellation channel.
• If you need to send written correspondence (for example, a complaint or proof of attempted cancellation), send it by registered mail (raccomandata A/R) to ensure delivery confirmation. See the Address section below for the postal address.

What happens when you cancel

If you cancel an eligible membership following the online process and within permitted timing, your access and benefits will end according to the membership terms - either at the end of the current billing cycle or immediately if you have met the term and timing requirements. If you cancel early and the agreement imposes a termination fee, you can be charged for remaining payments. For tickets and season‑pass style products that are non‑cancelable, cancelling is not an available outcome; the purchase will remain valid for entry only as specified at sale.

Account and transaction data are retained according to Six Flags’ policies for recordkeeping and fraud prevention; keeping copies of your cancellation confirmation and related communications is important in case of billing disputes or errors.

Will I get a refund?

Standard policy: Tickets, season passes and vouchers purchased on the site are non‑refundable and non‑cancelable. Six Flags states refunds are not available in any circumstances for admissions products sold online, though this statement does not override statutory consumer rights in Canada. Membership refunds are limited: if you cancel after the minimum term and follow timing rules, you will not receive refunds for past payments; if you cancel before the end of a minimum term a termination fee equal to remaining payments may be charged.

Exceptions: Statutory consumer protections in Canadian provincial or federal law may provide remedies in specific situations (for example, where a product was misrepresented or not provided as contracted). Document any exceptional circumstances and contact the company and, if needed, your provincial consumer protection office or payment provider.

Six Flags plans and pricing

Your consumer rights in Canada

Statements that "refunds are not available in any circumstances" do not eliminate your statutory consumer rights under Canadian law. Provincial consumer protection statutes, including the Ontario Consumer Protection Act, 2002, provide protections against unfair practices, misrepresentation, and certain contract terms. There is also public legal activity related to pricing transparency (a proposed class action filed May 21, 2025 alleges misleading online pricing practices). If you believe your statutory rights have been breached, document the issue, try to resolve it with Six Flags, and consider contacting your provincial consumer protection office or seeking legal advice.

Customer experiences

Public reviews show a mix of positive and negative experiences. Many customers praise the family and seasonal experiences - "nice place with kids" and memorable holiday events are commonly mentioned. At the same time, multiple complaints describe poor customer service around refunds and cancellations, billing disputes, website errors that block cancellation, and difficulties obtaining promised insurance reimbursements (Fanshield). Reports of ongoing billing despite attempted cancellations are common, so careful documentation and follow‑up are frequently necessary.

Documentation checklist

• Account username/email, membership number or ticket order number
• Proof of purchase (order confirmation, receipt, payment card statement)
• Screenshots of your membership/ticket page and any error messages
• Copy of your online cancellation confirmation or submission timestamp
• Record of communications (dates, times, agents, chat transcripts, emails)
• Bank/credit card statements showing disputed charges

Common mistakes

Common errors include attempting to cancel membership by phone, email, fax or in person when the policy requires online cancellation at sixflags.com/membership; missing the 15‑day advance notice window before the last payment; trying to cancel within the minimum term and thereby triggering a termination fee; and assuming tickets or season passes are refundable when the advertised policy is non‑refundable. Another frequent problem is failing to save confirmation screenshots - without proof of a completed cancellation, disputes are harder to resolve.

Comparative recap

After cancelling

Keep copies of all cancellation confirmations, screenshots, and communications. Monitor your bank or card statements for any recurring charges and contact your payment provider immediately if unauthorized billing continues. If Six Flags does not resolve a valid dispute, you may escalate to your provincial consumer protection office or file a complaint with the relevant payment card network or consumer protection body. For membership questions or to start the online cancellation process, use sixflags.com/membership. For general admissions policies see sixflags.com. For information on provincial consumer rights, see the Ontario government page on the Consumer Protection Act: Ontario - Consumer Protection Act, 2002.

Address

La Ronde, 22, chemin Macdonald, Île Sainte‑Hélène, Montréal (Québec) H3C 6A9, Canada - send written correspondence by registered mail (raccomandata A/R) to ensure delivery confirmation.