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Cancel 4DDIG
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I hereby notify you of my decision to terminate the contract relating to the 4Ddig service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 4Ddig: Easy Method
What is 4Ddig
4Ddig (often written 4DDiG) is a data-recovery application offered by Tenorshare that helps recover deleted or lost files from computers, external drives, and mobile devices. It is typically licensed as a downloadable desktop product with one-time, subscription, or trial options depending on the vendor channel.
How to cancel 4Ddig
- Check the place you purchased the license (Tenorshare website, Apple App Store, Google Play, or a third-party reseller) and log in to that account to manage subscriptions or licenses.
- If you purchased from Tenorshare directly, sign in at the Tenorshare account page or support portal, locate your active subscription or order, and select the cancellation option; save any confirmation or reference number.
- If you purchased via an app store (Apple/Google), cancel the subscription through your App Store or Google Play account subscriptions settings - the app store handles renewals and refunds according to its policy.
- If you cannot cancel online, contact Tenorshare support by email or support form, provide your order number and account email, and request cancellation and written confirmation.
- If you want a formal, provable cancellation notice, send a signed registered letter with return receipt (raccomandata A/R / registered mail) to the company’s legal address (see Address section) and keep the tracking/receipt.
- If a charge repeats after cancellation, contact your payment provider or card issuer promptly to request a dispute or chargeback, providing proof of cancellation and billing details.
What happens when you cancel
After cancellation, automatic renewals should stop. Whether your software access ends immediately or continues until the end of the paid period depends on the purchase terms; many subscriptions remain active until the current billing cycle expires. License keys already issued usually remain valid only under the license terms; some companies deactivate online-verified licenses after cancellation.
Tenorshare’s handling of your personal data and any retained logs or backups will follow their privacy policy; if you need data removed, request deletion through their support channels and retain written confirmation. Keep copies of receipts and correspondence until any disputes are fully resolved.
Will I get a refund?
Refunds depend on the seller’s stated refund policy and where you bought 4Ddig. Tenorshare and app stores may offer refunds in specific circumstances - such as within a money-back guarantee period, for faulty software, or for unauthorized charges - but many digital products exclude refunds after download or substantial use. If you believe you are entitled to a refund (defect, duplicate charge, or unauthorized transaction), contact the vendor with evidence, and if necessary, escalate to your payment provider for a dispute.
4Ddig plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Free trial | Varies | One-time / Trial |
| Monthly | Varies | Monthly |
| Annual | Varies | Yearly |
| Lifetime | Varies | One-time |
Your consumer rights in Canada
Consumer protections for digital products in Canada vary by province and by how the product was sold (direct sale vs. app store). Provincial consumer-protection laws address deceptive practices and may require clear disclosure for automatic renewals; some provinces give specific remedies for unfair business practices. There is no single federal “digital goods refund” right - remedies depend on the contract terms, applicable provincial law, and whether the product is defective or misrepresented.
If you believe your statutory rights have been breached, you can contact your provincial consumer protection office or the federal Competition Bureau, and you may also pursue a chargeback through your card issuer for unauthorized or erroneous charges. Keep records, receipts, and communication as evidence.
Customer experiences
Customer reports about cancelling 4Ddig are mixed. Many users successfully cancel and stop future charges when they follow the vendor or app-store procedures and keep confirmation records. Other users report delays in responses from support or unclear refund outcomes, particularly when purchases were made outside app stores or through third-party resellers. Formal notices (email confirmations or registered mail) and contacting the payment provider tend to improve outcomes where automated cancellation did not work.
Documentation checklist
- Order number or invoice/receipt
- Account email address used to purchase or register the product
- Date(s) of charge and billing statements showing the transaction
- License key or activation code (if applicable)
- Screenshots of subscription or license status and any error messages
- Copies of emails or support tickets and confirmation of cancellation
- Registered-mail receipt and tracking number if you send a formal notice
Common mistakes
Typical mistakes include waiting until after an auto-renew date to cancel (leading to immediate renewal), cancelling only the app on a device without cancelling the subscription at the vendor or app-store level, and failing to keep confirmation of the cancellation. Another common issue is contacting the wrong seller (for example, a reseller rather than Tenorshare) - always confirm where the purchase was processed and keep the original receipt or order confirmation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In-app / vendor account cancellation | Depends on policy | Easy |
| App Store (Apple / Google) cancellation | Depends on store policy | Easy - Medium |
| Email or support ticket to vendor | Possible with evidence | Medium |
| Registered mail to legal address | Possible; provides proof | Medium - High |
| Payment provider chargeback / dispute | Possible if timely and justified | Medium - High |
After cancelling
After you cancel, save all confirmation emails, screenshots, and tracking receipts. Monitor your bank and card statements for recurring charges in the following billing cycle and be ready to provide evidence to your payment provider if an unwanted charge appears. If you need assistance with data or deletion requests, refer to the vendor’s privacy policy and contact their privacy or support team.
Helpful pages: Tenorshare support and policy pages, payment-provider dispute guidance, and Canadian consumer-protection resources can guide next steps and escalation.
Address
TENORSHARE (HONGKONG) LIMITED, Rooms 1318‑19, 13/F, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong.
If you want written confirmation of cancellation, consider sending a signed registered letter with return receipt to the legal address above and retain the proof of mailing and delivery.
Useful links: Tenorshare Support, Tenorshare Privacy Policy, Consumer protection - Government of Canada, Competition Bureau Canada, Visa chargeback guidance, Mastercard dispute guidance.