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I hereby notify you of my decision to terminate the contract relating to the Alignable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Alignable: Easy Method
What is Alignable
Overview
Alignable is a small-business networking platform designed to help local business owners connect, share referrals, join groups, and find local partners. It offers a free tier and paid membership tiers that add connection credits, analytics, visibility features, and prioritized support.
How to cancel Alignable
- Web (desktop): Log into Alignable, go to My Business → Account → My Membership. Scroll to the bottom and click “Cancel Subscription,” then confirm by clicking “Cancel Benefits.” You will retain paid benefits until the end of the current billing period, after which your account will be downgraded to the free tier.
- App Store / Google Play: Alignable’s Help Center does not provide instructions for cancelling via the App Store or Google Play; cancellation of Alignable paid memberships appears to be supported via the web interface only. If you subscribed through Apple or Google, you may also need to review or manage that subscription through your App Store/Google Play account and their refund policies.
- Deleting / Deactivating your account (permanent): To permanently deactivate a business account, log into Alignable.com, go to Account, verify your identity using the confirmation code method, choose to deactivate and confirm with your password. Note that Alignable requires you to cancel any active paid memberships before completing a permanent deactivation.
What happens when you cancel
When you cancel a paid membership, Alignable indicates you keep the paid benefits until the end of the current billing period and then your account is downgraded to the free tier. Cancelling a subscription is not the same as deactivating or deleting your account; a permanent deactivation is a separate process that requires identity verification and password confirmation. Alignable’s published guidance also notes that you must cancel any active paid memberships before you can permanently deactivate a business account.
Will I get a refund?
Alignable’s public guidance does not describe a broad, automatic refund policy for standard subscriptions. Refunds are generally not provided automatically. There is a specific exception noted for certain Expert Group memberships: refunds are available only upon request and must be requested within five days of the billing date. For other subscriptions, refunds appear uncommon; if you believe you have grounds for a refund, contact Alignable support promptly and reference your billing date and invoice.
Alignable plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Guest | C$0.00 | Monthly | Free always; limited connection credits, access to groups, events, Smart Connects, help center |
| Basic | C$39.15 | Monthly | 15 connection credits/mo, Alignable 360, paid support, AI Coaches |
| Premium | C$66.15 | Monthly | 25 connection credits/mo, paid support, AI Coaches, Alignable 360, notes & tags, advanced analytics, visibility, contact CTA, group leader/ambassador applications |
| Premium+ | C$120.15 | Monthly | 75 connection credits/mo, all Premium features plus prioritized human support |
| Connection Credits Bundle (25) | C$67.50 | One-time | Additional connection credits for Premium+ members, roll over, no expiry |
Your consumer rights in Canada
Alignable’s published Help Center and Terms do not reference Canada-specific statutory cancellation or refund rights. Canadian consumers may still have protections under federal and provincial consumer protection laws - examples include Quebec rules on digital service contracts or other provincial unfair practices legislation - but Alignable’s policies do not explicitly incorporate these statutory rights. If you believe a provincial or federal consumer law applies to your case, consider contacting your provincial consumer protection office or a legal advisor for advice specific to your situation.
Customer experiences
User feedback is mixed. Many users praise Alignable for meaningful local business networking, ease of use, and useful features like Smart Connects, and some report positive support interactions. However, multiple users on review sites and forums report frustration with cancellation or billing, describing the cancellation process as opaque or having been charged beyond the intended term. Other common complaints include receiving excessive emails or unsolicited invitations and delays or difficulties with customer support when attempting to cancel paid services.
Documentation checklist
- Account email and username
- Receipt or billing statement showing the subscription charge (order ID, date)
- Screenshots of My Membership or subscription settings showing your plan
- Any confirmation emails about subscription start/renewal
- Record of correspondence with Alignable support (dates, ticket numbers)
Common mistakes
Users often try to cancel through the mobile app or through the App Store/Google Play interface when Alignable’s help documentation shows cancellation steps on the web interface; this can delay the cancellation. Another frequent mistake is attempting to permanently deactivate the account without first cancelling paid subscriptions, which Alignable requires. People also sometimes assume a cancellation will trigger an automatic refund; Alignable’s public guidance indicates refunds are not automatic, so expect to request one and to provide supporting documentation promptly.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (desktop) - My Business → Account → My Membership | No general refunds; Expert Group refunds available only on request within 5 days of billing | Moderate (supported by Alignable; some users report confusion or delays) |
| App Store / Google Play | Alignable does not provide cancellation instructions for these stores; refunds are subject to App Store/Google Play policies | High / Unsupported (Alignable points users to web cancellation; store-based subscriptions may need management in the store) |
| Account deactivation (permanent) | No - you must cancel paid subscriptions first; refunds are not automatic for deactivation | Moderate (requires identity verification and password confirmation) |
After cancelling
Once you cancel, keep copies of your receipts and any cancellation confirmation. If you need help, start at Alignable’s Help Center or contact Alignable support; include your account email, billing date, and screenshots when you reach out. Helpful starting links: Alignable Help Center and Alignable main site. If you subscribed through Apple or Google, also check your App Store or Google Play subscriptions page for management or refund options. If you believe legal consumer protections apply, contact your provincial consumer protection office for guidance.
Address
If you prefer to send written notice, you may send a registered letter to Alignable’s corporate address: Alignable, Inc., 205 Portland St., Boston, Massachusetts 02114, United States. Sending by registered mail can provide delivery confirmation for your records.