Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Circle
Circle Internet Financial, Inc., PO Box 52235
02210 Boston
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Circle service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Circle: Easy Method
What is Circle
Circle is a subscription-based platform used for communities, coaching, and creator tools (often accessed as Circle or CircleAI within apps and on the web). Subscriptions can be purchased directly on the web (meetcircle.com) or in mobile apps where purchases are handled through the Apple App Store or Google Play.
How to cancel Circle
- Apple App Store (iOS): Subscriptions purchased through Apple are managed by Apple. Open your device Settings > [your name] > Subscriptions or open the App Store > your profile > Subscriptions and cancel from there. Circle cannot cancel or issue refunds for App Store purchases. See Circle’s support: Managing or Canceling Your Circle Subscription.
- Google Play (Android): Open the Google Play Store app > profile > Payments & subscriptions > Subscriptions, locate Circle and cancel. Refund requests must be made via Google Play; Circle can help only if Google cannot resolve receipt/refund issues. See refund info: Refund Policy for Circle Subscriptions.
- Web (meetcircle.com / bundled purchases): Log in at meetcircle.com, go to your Circle account/subscription settings to cancel, or email help@meetcircle.com to request cancellation for web or bundled purchases.
What happens when you cancel
When you cancel a subscription, automatic renewal stops at the end of the current billing period. You typically retain access to any paid features until that period ends. For platform-managed purchases (Apple/Google), cancellation is applied in the platform account and Circle cannot reverse or extend access beyond the platform’s decision. If you have content, communities, or creator data in your Circle account that you want to keep, export or back it up before service access ends - contact Circle support if you need help exporting data.
Will I get a refund?
Refund eligibility depends on where you bought the subscription. For Apple in-app purchases, Circle cannot issue refunds; you must request a refund through Apple’s official process. For Google Play purchases, request refunds via Google Play; if the issue is unresolved, Circle can assist by providing the purchase receipt (GPA#) to help the dispute. For subscriptions purchased on meetcircle.com (web), Circle offers a full refund if requested within the first 30 days of the subscription billing period. For Circle.so creator service tiers, a 30-day money-back guarantee may apply for certain plans (Enterprise or below for initial purchase), but some tiers or purchases may not be refundable after that period - review the provider’s terms: Circle Creator Terms.
Circle plans and pricing
| Plan | Price (Canada) | Period | Features |
|---|---|---|---|
| CircleAI Plus | C$4.99/month | Monthly | Unlimited access to advisors, deep-dive coaching, faster response times, ad-free experience |
| App Store "Plus" (listed) | $6.99 (App Store listing) | Monthly | App Store listing - may reflect USD pricing or a different tier for in-app purchases |
Your consumer rights in Canada
Canadian consumer protection law varies by province, but many jurisdictions provide a cooling-off period for digital subscriptions and protections against unfair automatic renewals. A common rule is a short cancellation window (for example, 14 days) for some digital purchases; Circle’s web refund window of 30 days generally exceeds such minimums. However, for App Store and Google Play purchases, platform policies and their refund procedures normally govern refunds and cancellations and cannot be overridden by Circle. If you believe you have been charged without proper consent or after cancellation, review your provincial consumer protection laws and consider contacting your payment provider or card issuer for a dispute.
Customer experiences
Public reviews are mixed. Some users report a very positive experience - finding the platform intuitive, helpful and effective for communities and creator workflows (see Trustpilot reviews for examples). Other users report recurring problems: difficulty cancelling subscriptions, being billed after confirming cancellation, slow or non-responsive support, performance issues (video playback, lost content or no autosave), and unexpected price increases without adequate notice. These patterns suggest checking your subscription source and keeping clear records when you cancel.
Documentation checklist
- Purchase receipt (App Store receipt with order ID or Google Play receipt with GPA#) or web invoice
- Account email/username used for the subscription and subscription ID if available
- Dates: purchase date, last billed date, and date/time you attempted to cancel
- Screenshots of subscription pages, cancellation confirmations, and any error messages
- Any support ticket numbers, emails exchanged with Circle, and bank/credit card statements showing the charge
Common mistakes
Common mistakes include attempting to cancel the subscription in the Circle app when the purchase was made through the App Store or Google Play (those must be cancelled via the platform), not saving or collecting receipts and confirmation messages, and assuming emailing Circle will stop an App Store/Google Play renewal immediately. Another frequent issue is waiting to check bank statements - users sometimes discover repeat charges only weeks after they occur. Keep a record of the cancellation method and confirmation to reduce the chance of disputes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Request refund via Apple; Circle cannot issue refunds for App Store purchases | High - platform-controlled; users report occasional problems |
| Google Play | Request refund via Google Play; Circle can assist if Google cannot resolve receipt/refund issues | High - platform-controlled; may require follow-up with Google |
| Web (MeetCircle.com / Bundled) | Full refund if requested within the first 30 days of the billing period | Low - cancel via your Circle account or email help@meetcircle.com |
After cancelling
After you cancel, verify the subscription status in the platform (Apple ID > Subscriptions, Google Play > Subscriptions, or your meetcircle.com account). Check your bank or card statement after the next billing date to ensure no further charges. If a charge occurs after cancellation, first request a refund through the platform where you purchased the subscription; if unresolved, contact Circle at help@meetcircle.com and provide receipts and documentation. If issues persist (unauthorized charges or non-responsive support), consider disputing the charge with your card issuer and, if necessary, send a registered letter to the provider’s mailing address below to notify them of the dispute. For Circle support articles, see: Refund Policy and Managing or Canceling Your Circle Subscription.
Address
Circle Internet Financial, Inc., PO Box 52235, Boston, MA 02210, USA