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Covenant Eyes

Cancel COVENANT EYES

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To cancel Covenant Eyes,
please provide the information:
When do you want to cancel?
Canada

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Covenant Eyes | Postclic
Covenant Eyes
P.O. Box 637
48867 Owosso United States
support@covenanteyes.com
Cancellation of Covenant Eyes contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Covenant Eyes service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Covenant Eyes
P.O. Box 637
48867 Owosso , United States
support@covenanteyes.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Covenant Eyes. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Covenant Eyes: Easy Method

What is Covenant Eyes

Covenant Eyes is a subscription service that provides internet accountability and filtering tools intended to help users monitor and limit access to pornography and other content. It reports device activity to designated accountability partners and offers app- and web-based clients that run on multiple devices.

The company is U.S.-based and bills in U.S. dollars when purchased through its website; Canadian customers should expect billing and cancellation to follow the provider’s U.S. operations and terms.

How to cancel Covenant Eyes

  • Prepare account details: have the account email, username, and billing/payment information ready.
  • Try online first: sign in at https://www.covenanteyes.com, go to Account/Billing, and follow the offered cancellation flow. Note whether the site shows a next renewal date or cancellation confirmation screen.
  • If you cannot cancel online, contact Covenant Eyes support by email or phone (use contact info on their site). Save copies/screenshots of any chat, email threads, or support ticket numbers.
  • As a last resort, send a signed cancellation letter to the company’s mailing address (see Address section). Use an internationally trackable registered-mail service that provides delivery confirmation (for example, a tracked and signed service; some customers use “registered mail” services such as raccomandata A/R when shipping internationally) to create proof of delivery. Keep the tracking number and delivery receipt.
  • If billed through Apple App Store or Google Play, cancel the subscription in your Apple ID or Google Play subscriptions - cancelling the app or deleting the account will not stop store-based renewals.
  • After any cancellation attempt, request and keep a written confirmation (email or screenshot) that the subscription is cancelled and that no further renewals will occur.

What happens when you cancel

When cancellation is processed, your access to premium features typically continues until the end of the current paid billing period. After that date the service should stop reporting and filtering features tied to a paid subscription will cease. Account data (reports, history) are stored per Covenant Eyes’ data retention policies; cancellations do not always mean immediate deletion of stored reports - check their privacy policy and request deletion explicitly if needed.

Cancellations do not automatically remove local app installations; you may need to uninstall or sign out of apps on your devices. If you cancelled through an app store, the app-store subscription governs the end date - confirm the next renewal date in your store account.

Will I get a refund?

Refunds are handled by Covenant Eyes according to their terms of service and billing policies. In many cases, subscriptions billed annually or outside of a free trial are non-refundable once the billing period has started, but exceptions may be made for unauthorized charges, duplicate billing, or billing errors. Timing matters: requesting a refund shortly after an unwanted renewal and providing supporting evidence increases the chances of a favorable outcome.

If you paid via Apple App Store or Google Play, any refund request for a store-based charge typically must go through Apple or Google rather than Covenant Eyes. If you believe a charge was unauthorized, you can also contact your bank or credit-card issuer to dispute the charge as a separate avenue.

Covenant Eyes plans and pricing

Plan Price (observed for Canada) Period Notes / Features
Annual (via web, USD 165) ≈ C$238 - C$244 total (~C$20+/mo) Annual Full subscription (unlimited devices, up to 10 users) - per user report

Your consumer rights in Canada

Canadian consumer protection is mostly provincial and varies across provinces and territories. There is no single national “cooling-off” right that applies to all online subscriptions; however, consumers are protected against unfair practices, misrepresentation, and unauthorized charges. If you are charged without your consent, you can dispute the charge with your payment provider and may have rights under federal and provincial laws against deceptive practices.

If you used a credit card, contact your card issuer to ask about disputing unauthorized or erroneous charges. If you paid through Apple or Google, their store policies and refund procedures apply. For persistent issues, you can contact provincial consumer protection offices or relevant federal resources for guidance and complaint submission.

Customer experiences

User reports are mixed. Many customers find cancellation straightforward when done through the Covenant Eyes website or via the in-account cancellation flow and receive confirmation immediately. Others report delays contacting U.S.-based support or receiving charges that post after an attempted cancellation because the cancellation was not confirmed or was made through the wrong channel (for example, cancelling an app but not the store subscription).

Some customers have had success obtaining refunds for unauthorized or accidental renewals, while others report denials for refunds when the billing period had already begun. Keeping clear documentation and contacting your payment provider when needed are common themes among successful resolutions.

Documentation checklist

  • Account email/username, subscription plan, and renewal date
  • Proof of payment (receipt, card statement showing the Covenant Eyes charge)
  • Copies/screenshots of cancellation attempts, account pages, or in-app subscription screens
  • All support emails, ticket numbers, chat transcripts, and phone-call notes
  • Registered-mail tracking number and delivery receipt if you sent a physical cancellation letter

Common mistakes

One frequent error is assuming uninstalling the app cancels the paid subscription - it does not for app-store subscriptions. Another common mistake is cancelling in the wrong place: if you subscribed via the Apple App Store or Google Play, you must cancel from that store, not only via the Covenant Eyes website. Users also sometimes rely on verbal confirmations or forget to save confirmation emails and later have difficulty proving cancellation.

International mailing mistakes occur when customers send letters without tracking or proof of delivery to a U.S. P.O. Box; this can leave you without evidence if Covenant Eyes disputes receipt. Finally, waiting too long after renewal to request a refund reduces the chances of a full refund.

Comparative recap

Method Refund Difficulty
Cancel via Covenant Eyes website (Account/Billing) Refunds case-by-case; easier to document; may be limited after renewal Low
Contact support by email/phone Possible for billing errors or unauthorized charges; depends on timing and evidence Medium
Send signed cancellation letter by registered mail Does not guarantee a refund but provides strong proof of notice for disputes Medium - High (international postage and time)

After cancelling

After you cancel, keep all confirmation emails, screenshots, and postal receipts. Monitor your bank and card statements for at least one full billing cycle to confirm no further charges occur. If you see an unexpected charge, contact Covenant Eyes support immediately and file a dispute with your payment provider if necessary.

Helpful resources: Covenant Eyes support and billing pages for account-specific steps, and Canadian government consumer pages for dispute and complaint guidance. If you used Apple or Google to subscribe, check their refund and subscription management pages for next steps.

Useful links (general): Covenant Eyes Support, Government of Canada - Consumer services, and your card issuer’s dispute/chargeback guidance available on your bank’s website.

Address

P.O. Box 637, Owosso, MI 48867, USA

If you send a physical cancellation letter from Canada, use an internationally trackable registered-mail service and keep the tracking number and proof of delivery. International delivery times and customs processing can add delay, so plan accordingly.

FAQ

To cancel your Covenant Eyes subscription, prepare your account details and sign in at their website. Go to Account/Billing and follow the cancellation process. If you encounter issues, consider contacting support or sending a cancellation letter by registered mail.

Refunds for Covenant Eyes are handled on a case-by-case basis. Generally, annual subscriptions are non-refundable after the billing period starts, but you may request a refund for unauthorized charges. Keep proof of your cancellation request, especially if sent via registered mail.

After cancellation, you will retain access to premium features until the end of the current billing period. Your account data is stored per their data retention policies, so if you want it deleted, you must explicitly request this.

A common mistake is not confirming the cancellation through the website or failing to save proof of cancellation. Ensure you check for a confirmation screen and keep any correspondence or tracking information if you send a cancellation letter by registered mail.

If you cannot cancel online, you can contact Covenant Eyes support for assistance or send a signed cancellation letter to their mailing address. Use a registered mail service to ensure you have proof of delivery.