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Cancel CURRENT
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Cancellation service #1 in Canada
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I hereby notify you of my decision to terminate the contract relating to the Current service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Current: Easy Method
What is Current
Current is a U.S.-based mobile banking app that offers checking-style accounts, early direct deposit, paycheck advances, overdraft protection, and optional premium subscriptions (for example, Current Max) that add card and account features. It is not listed as having Canadian-dollar plans or a Canadian presence, and the company’s subscription pricing is not published in Canadian dollars.
How to cancel Current
- Open the Current app, go to the Current Max (or subscription) section, tap the ellipsis (•••) in the top right, choose “Cancel Your Subscription,” and confirm the cancellation. You will retain access until the end of the current billing cycle.
If you need help with unauthorized charges or billing disputes, use the in-app chat or call Current support at 1-888-851-1172. Note that contacting support is primarily for reporting billing problems or unauthorized activity; the standard cancellation route is via the app’s subscription section.
What happens when you cancel
After you cancel a subscription inside the Current app, your subscription typically remains active until the end of the current billing period. Renewal is stopped for the next billing cycle but past charges already processed remain. Account and transaction data generally remain available according to Current’s privacy and data-retention policies; cancelling a subscription does not automatically delete your account or transaction history unless you specifically request account closure (see support options).
Will I get a refund?
Subscription fees are non-refundable once processed. Cancelling does not entitle you to a pro‑rata refund or partial refund for the remainder of a billing period. Current’s publicly stated terms do not provide a 14‑day change‑of‑mind or cooling-off refund for in-app subscriptions. The main exception is if you have an unauthorized or fraudulent charge - those should be reported to Current support promptly for investigation and possible reimbursement under their billing-dispute processes.
Current plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Current Max (or premium subscription) | Varies | Current is U.S.-based and has no published Canadian-dollar pricing; use the app or official site for current U.S. pricing. |
Your consumer rights in Canada
Canadian consumer protection requires clear disclosure of renewal and cancellation terms for digital subscription services, but there is generally no statutory 14‑day "cooling-off" period for in‑app digital subscriptions unless the provider has explicitly offered one. If you subscribe through an app, the provider must disclose billing and cancellation terms; keep a copy of those terms. After cancellation you normally retain access until the end of the paid billing period, consistent with common digital-subscription practice.
Customer experiences
Many users praise Current for features such as early direct deposit, paycheck advance options, overdraft protection, and credit-building tools, and they often describe the app as easy to use with fast deposits and useful budgeting features. At the same time, some customers report unclear or confusing communications (for example email notices or virtual card information), and there are occasional complaints about customer support access and delays when resolving transaction disputes or billing issues.
Documentation checklist
- Account email/username, last 4 digits of account/card, subscription start date and billing cycle, screenshots of subscription page and cancellation flow, transaction IDs or receipts for recent charges, and any chat transcripts or confirmation messages from the app.
Common mistakes
Common errors include assuming a refund or pro‑rata credit will be issued after cancellation, uninstalling the app without cancelling the subscription inside the app, contacting support expecting immediate cancellation when you haven’t confirmed through the subscription screen, and not checking the billing date (which leads to a payment being processed before cancellation takes effect). Also, some users try to cancel via general support channels thinking it’s the standard method - support is best for disputes and unauthorized charges, while the in-app subscription section is the cancellation path.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In‑App (Current Max section) | No (subscription fee non‑refundable; access stays until end of billing cycle) | Easy |
| Support (in‑app chat or phone: 1-888-851-1172) | Possible only for unauthorized or billing disputes, not for standard cancellation refunds | Medium (may require follow-up and documentation) |
After cancelling
After you cancel, keep confirmation screenshots or any in-app confirmation message and monitor your bank or card statements for any unexpected charges. If you see unauthorized transactions, contact Current via the in‑app chat or by phone at 1-888-851-1172 right away and gather evidence (screenshots and transaction IDs) for a dispute. For general support and the latest help articles, see Current’s website: https://current.com and the help pages (for example, https://current.com/help). For information about consumer protections in Canada, see the Government of Canada consumer information portal: https://www.ic.gc.ca/eic/site/oca-bc.nsf/eng/home.
Address
No valid postal address for Current in Canada or internationally could be located through publicly available sources. If you require a mailing address for legal or formal notices, contact Current support to request the appropriate contact details for escalations or legal correspondence.