Annulleringstjeneste nr. 1 i Italy
Kontraktnummer:
Til opmærksomheden af:
Annulleringsafdeling – Dawn Ai
via Nino Bonnet 10
20154 Milan
Emne: Kontraktannullering – Certificeret e-mailmeddelelse
Kære hr. eller fru,
Jeg meddeler dig hermed min beslutning om at opsige kontrakt nummer vedrørende Dawn Ai-tjenesten. Denne meddelelse udgør en fast, klar og utvetydig hensigt om at annullere kontrakten, gældende på den tidligst mulige dato eller i overensstemmelse med den gældende kontraktlige opsigelsesperiode.
Jeg anmoder venligst om at du træffer alle nødvendige foranstaltninger til at:
– ophøre al fakturering fra annulleringens ikrafttrædelsesdato;
– bekræfte skriftligt den korrekte modtagelse af denne anmodning;
– og, hvis relevant, sende mig slutopgørelsen eller saldobekræftelsen.
Denne annullering sendes til dig via certificeret e-mail. Afsendelsen, tidsstemplingen og indholdets integritet er etableret, hvilket gør det til ækvivalent bevis, der opfylder kravene til elektronisk bevis. Du har derfor alle de nødvendige elementer til at behandle denne annullering korrekt, i overensstemmelse med de gældende principper vedrørende skriftlig meddelelse og kontraktfrihed.
I overensstemmelse med forbrugerbeskyttelsesloven fra 2015 og databeskyttelsesbestemmelserne anmoder jeg også om at du:
– sletter alle mine personlige data, der ikke er nødvendige for dine juridiske eller regnskabsmæssige forpligtelser;
– lukker eventuelle tilknyttede personlige konti;
– og bekræfter for mig den effektive sletning af data i overensstemmelse med gældende rettigheder vedrørende beskyttelse af privatlivets fred.
Jeg beholder en fuldstændig kopi af denne meddelelse samt bevis for afsendelse.
Med venlig hilsen,
11/01/2026
Cancellation Dawn Ai: Easy Method
What is Dawn Ai
Dawn Ai (Dawn - AI Generated Art / Avatar generator) is a mobile and web app that uses generative AI to create avatars and images from user inputs. The app offers free and paid tiers, with a Pro subscription that unlocks additional credits and avatar-generation features.
How to cancel Dawn Ai
- On iOS / App Store: Open Settings → Your name → Subscriptions → select the Dawn AI subscription → Cancel. For a step-by-step guide see Cancel Dawn AI on iOS.
- On Android / Google Play: Open the Play Store → Menu → Subscriptions → select Dawn AI - Avatar generator → Cancel Subscription. More info: Cancel Dawn AI on Google Play.
- On the web (Dawn AI account): Log in to your Dawn AI account, go to the Billing / Subscription / Settings menu and follow the prompts to cancel. If you need assistance contact support at support-android-dawn.ai@bendingspoons.com or see web cancellation steps.
What happens when you cancel
When you cancel a subscription purchased through Apple or Google, future renewals stop, but you typically retain access to Pro features until the current paid period expires. For web subscriptions, cancellation generally prevents the next billing cycle from occurring while access remains until the end of the paid term. Account data such as generated avatars or profile details is usually retained unless you request account deletion; check the app’s settings or contact support for deletion procedures.
Will I get a refund?
Dawn’s public statements and some user reports indicate the developer does not offer refunds for monthly subscriptions. Refunds for purchases made through the App Store or Google Play are governed by Apple’s and Google’s refund policies and may be issued case-by-case within a short window. In practice, some users report difficulty obtaining refunds even when contacting Apple. If you believe you are entitled to a refund, request it via the App Store or Google Play first, and keep records of your request.
Dawn Ai plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Dawn Pro Weekly | approx. C$6.74 (USD 4.99) | Weekly | Unlock Pro features for avatar generation |
| Dawn Pro Weekly (lower tier) | approx. C$4.04 (USD 2.99) | Weekly | Alternate promo-priced Pro access |
| Dawn Pro Weekly (higher tier) | approx. C$13.49 (USD 9.99) | Weekly | Full Pro access |
| Dawn AI Profile Creation | approx. C$2.69 (USD 1.99) | One-time | Profile setup for use in app |
Prices shown in the Canadian App Store may be listed in USD and converted at checkout; actual billed amounts can vary due to taxes and regional rounding.
Your consumer rights in Canada
Canadian consumer protection does not generally provide a universal 14‑day “cooling-off” right for digital subscriptions the way some jurisdictions treat physical goods. Refunds for app purchases are determined by the storefront (Apple or Google) and by the developer’s stated policy. Apple and Google consider refund requests on a case-by-case basis and may grant them within a limited timeframe, but there is no automatic legal 14‑day cancellation right for digital subscriptions across all provinces. Check provincial regulations for any additional protections and file refund requests through the platform where you bought the subscription.
Customer experiences
User feedback is mixed. Positive reports highlight high-quality AI-generated images, no watermarks on saved images, and a smooth, attractive interface. Negative feedback frequently points to subscription and billing issues (receiving fewer credits than expected, inconsistent or changing weekly prices), app stability problems (crashes, slow or failed rendering), profile/account errors, and difficulty obtaining refunds. These experiences suggest checking receipts, subscription details, and platform policies before subscribing.
Documentation checklist
- Receipt or invoice showing the purchase date and amount (App Store / Google Play / web receipt).
- Screenshot of active subscription in your device account (Apple ID or Google Play subscriptions screen).
- Transaction ID or payment method statement showing the charge.
- Account email or username used with Dawn AI and any in-app subscription confirmation.
- Dates: purchase date, last charge date, and any cancellation request dates.
- Copies of correspondence with support or App Store/Google Play refund requests.
Common mistakes
Common errors include uninstalling the app without canceling the subscription in the App Store or Google Play (the subscription continues to bill), canceling the wrong account (multiple Apple/Google accounts or email addresses), and assuming an in‑app “cancel” action removes the App Store/Google Play subscription. Another frequent mistake is expecting an automatic refund after cancellation; refunds must be requested and are handled by the platform or the developer according to their policies. Example: deleting the app from your phone does not stop App Store billing - cancel the subscription in Settings instead.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS / App Store cancellation | Refunds possible via Apple case-by-case; developer refunds uncommon | Low (easy to cancel; refund depends on Apple) |
| Android / Google Play cancellation | Refunds possible via Google case-by-case; developer refunds uncommon | Low (easy to cancel; refund depends on Google) |
| Web (Dawn AI account) cancellation | Refunds subject to developer policy; often not provided | Medium (cancel in account settings; refunds require developer approval) |
| Registered mail to developer | Does not guarantee refund but provides proof of cancellation / formal notice | Medium - High (more formal, slower, useful for record-keeping) |
After cancelling
After you cancel, verify the subscription status in your App Store or Google Play subscription screen or your Dawn AI account billing page and keep receipts and confirmation screenshots. If you need a refund, request it through Apple or Google first and provide supporting documentation. If you must contact the developer, use the support email (support-android-dawn.ai@bendingspoons.com). Helpful platform links: Apple’s refund support and Google Play refund help pages; see Apple Support’s “Request a refund for apps and purchases” and Google Play’s “Request a refund” pages for procedures and timelines. For step-by-step cancellation guides you can also refer to this cancellation walkthrough.
Address
For formal notices or registered mail (raccomandata A/R) to ensure proof of delivery, send to:
Bending Spoons S.p.A.
via Nino Bonnet 10
20154 Milan, Italy