Cancellation Deepsearch: Easy Method

What is Deepsearch

Deepsearch is a commercial people- and profile-search service offered through multiple apps and listings (variously named DeepSearch, Deepsearch AI, Deepsearch: Search Assistant, etc.) on the Apple App Store, Google Play and via web distribution. The service advertises features such as unlimited searches, face search, deep-web scanning and profile finding under different developer listings and pricing tiers.

How to cancel Deepsearch

• Apple App Store: Open your Apple Account settings (on iPhone/iPad: App Store → your photo → Subscriptions; on Mac: App Store → your name → View Information → Manage) and turn off auto‑renewal for the Deepsearch subscription. The subscription will stay active until the end of the current billing period; Apple handles refunds per its policies. See the App Store listing at Deepsearch on the App Store.
• Google Play: Open the Google Play Store → Menu → Payments & subscriptions → Subscriptions, find the Deepsearch subscription and cancel. Access typically continues until the period end; refunds are governed by Google Play’s refund rules. See Deep Search terms at Deep Search Terms.
• Web / Other stores: Cancel via the digital distribution service you used (the web account or the third‑party store where you subscribed). Deep Search’s own Terms delegate cancellations and refunds to those providers. If you need to notify the company directly for contractual or formal reasons, send a signed registered letter (“raccomandata A/R”) to Deepsearch GmbH, Fleischmarkt 3‑5/16, 1010 Wien, Austria, and keep proof of posting and delivery.

What happens when you cancel

Cancelling stops future automatic renewals but does not usually cut off access immediately: your paid access generally remains active until the end of the current billing period shown in your App Store/Google Play/account receipt. Deep Search’s published terms state that refunds and cancellation mechanics are handled by the distribution platform used at purchase, not by Deep Search directly. Your account data or search history may remain according to the app’s privacy and retention policies; check the app’s privacy terms or contact the platform for details.

Will I get a refund?

Deep Search’s terms indicate the company itself does not issue refunds; any refund is subject to the App Store or Google Play refund policies. In practice, this means refunds are rare and handled by the platform - Apple and Google each have their own criteria and processes. Deep Search’s published terms do not reference a statutory 14‑day cooling‑off right, so don’t assume an automatic refund simply because you cancelled. For a refund request, submit it through the platform you purchased from (Apple/Google) and keep copies of receipts and correspondence.

Deepsearch plans and pricing

Your consumer rights in Canada

Canadian consumer protection often provides a 14‑day “cooling‑off” period for some digital purchases, but applicability varies by province and by whether the digital content was fully delivered or expressly consented to immediate access. Deep Search’s publicly posted Terms do not acknowledge a statutory 14‑day right and instead direct refund and cancellation matters to the app stores. That can leave uncertainty for Canadian consumers: if you believe statutory rights apply, raise the issue with the platform (Apple/Google) and, if needed, consult your provincial consumer protection office or legal advice for confirmation.

Customer experiences

User feedback is mixed. Some users find the concept interesting and note useful OSINT‑style search capabilities.

However, many users report frustration: no true free trial or a charged “trial,” paywalls that prevent testing before purchase, results that can be shallow or duplicative of basic search engines and social profiles, and difficulties getting refunds or cancelling. Reports also mention multiple app listings with different developers and confusion over which subscription applies. See examples of user commentary at Chrome stats reviews and critical writeups at Smileblogs and AnecdoteAI.

Documentation checklist

• Purchase receipt or App Store/Google Play order ID, subscription name and developer name
• Screenshots of subscription listing, billing statements showing the charge, and subscription settings showing the active subscription
• Dates: purchase date, charge date, date/time you cancelled
• Copies of any correspondence with the platform or developer and proof of registered letter delivery if you sent one

Common mistakes

Users commonly assume deleting the app cancels the subscription; it does not - you must cancel through the App Store or Google Play subscription settings. Another frequent error is contacting the app developer directly for refunds when the platform must be used to process refund requests. People also sometimes request refunds long after the billing period ends or fail to collect order IDs and receipts, which makes disputes harder to resolve. Finally, multiple app listings with similar names can cause users to cancel the wrong subscription; always verify the developer name and order details before cancelling.

Comparative recap

After cancelling

After you cancel, monitor your App Store or Google Play account and your bank/credit‑card statement to confirm no further charges occur. If you want a refund, request it through the platform you purchased from: Apple’s report-a-problem/refund process (start via your purchase history in Apple ID or the App Store listing) or Google Play’s refund request flow via the Play Store. Keep all receipts and the documentation checklist items ready if you need to escalate the claim to platform support or your payment provider. For the Deep Search terms and contact details, see Deep Search Terms. If you believe your statutory consumer rights apply and the platform declines relief, consider contacting your provincial consumer protection office for guidance.

Address

Deepsearch GmbH
Fleischmarkt 3‑5/16
1010 Wien
Austria