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4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Dribbble service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dribbble: Easy Method
What is Dribbble
Dribbble is an online platform and community for designers to showcase work, find freelance projects, and purchase subscription plans for enhanced profile and service features. It operates a marketplace for projects and sells subscriptions and digital content; its published pricing and policies are presented in US dollars.
How to cancel Dribbble
- Web subscription (dribbble.com): Sign in to your Dribbble account, go to Settings → Billing (or Subscriptions), follow the on‑screen cancellation steps and confirm cancellation. If you purchased via a third‑party app store (Apple App Store or Google Play), open the relevant store account (Apple ID or Google Play) and cancel the subscription there; Dribbble cannot directly cancel or refund app store purchases.
- Dribbble Project (project you opened on dribbble.com): Request cancellation through the project page or by contacting Dribbble support immediately. To increase chances of a timely resolution, include project ID, date/time of initiation, and a brief reason. If you prefer a formal mailed cancellation, send a signed letter by registered mail (raccomandata A/R) addressed to Dribbble Holdings Ltd. at the Canada address below.
- Paid content or file purchases: Contact Dribbble support via the Help Center and provide order details; refunds are discretionary and governed by Dribbble’s content refund rules.
What happens when you cancel
When you cancel a paid subscription on Dribbble, cancellation takes effect immediately for stopping future renewals but fees already charged are generally non‑refundable. You will normally retain access to any paid features through the end of the paid billing period unless Dribbble specifies otherwise. Project cancellations are handled under the platform’s project policy and can result in full or partial refunds depending on timing and circumstances. Dribbble retains data associated with your account per its privacy policy; cancelling does not necessarily delete your account or remove published content unless you follow the account deletion process.
Will I get a refund?
For standard web subscriptions purchased at dribbble.com, Dribbble’s policy states subscription fees are non‑refundable and partial‑month refunds are not issued. For projects started on dribbble.com, there is a 24‑hour cancellation window: cancel within 24 hours and you receive a full refund including project, platform, and processing fees. After 24 hours, only the Project Cost may be refunded; platform and processing fees are non‑refundable. If a designer does not respond within 72 hours, Dribbble’s project policy provides for a refund of the Project Cost plus platform and processing fees. Purchases made through Apple’s App Store or Google Play must follow those stores’ refund and cancellation procedures; Dribbble cannot directly process refunds or cancellations for app‑store transactions.
Dribbble plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Monthly | USD $16.00 | Monthly | Designer transaction fee waived for annual subscribers |
| Pro Annual | USD $96.00 | Annual | Designer transaction fee waived |
| Lite (Pro tier) | USD $4.00 | Monthly (billed yearly) | Enhanced profile, Lite ranking boost, up to 3 Services, portfolio website |
| Standard (Pro tier) | USD $8.00 | Monthly (billed yearly) | All Lite features + more services, ranking boost, Pro badge, 0% platform fees |
| Plus (Pro tier) | USD $99.00 | Monthly (billed yearly) | Everything in Standard + more team seats, analytics, premium perks |
| Note: Pricing is published in USD. Final charges in CAD depend on your payment provider’s exchange rate. | |||
Your consumer rights in Canada
Dribbble’s published terms do not provide a general 14‑day statutory cancellation or refund right for Canadian consumers; instead, cancellations and refunds are governed by Dribbble’s own policies, which generally state subscription fees are non‑refundable. Canadian consumers retain any statutory consumer protection rights under federal or provincial law (for example against unfair practices or misrepresentation), but those rights are not automatically granted by Dribbble’s terms and would need to be enforced separately if applicable. If you believe statutory rights apply to your case, consider contacting your provincial consumer protection office or a legal advisor.
Customer experiences
Public reviews are mixed. Many users praise Dribbble’s large designer community, strong design inspiration and generally easy‑to‑use interface. Common complaints include concerns about refund availability (subscriptions and some purchases are non‑refundable), pricing shown only in US dollars, and support limited to email which can feel slow for urgent issues. Other reported problems in public forums include project disputes, account suspensions, and occasional issues with uploads or unwanted communications - these are not universal but appear in multiple user accounts and review sites.
Documentation checklist
- Account email, username, and billing/subscription ID; project ID and initiation timestamp (if cancelling a project); payment receipts or bank/card statements showing the charge; screenshots of relevant account or project pages; any support emails or message history with Dribbble; signed cancellation letter if sending registered mail (include date and signature).
Common mistakes
A frequent mistake is assuming cancelling a subscription automatically triggers a refund; Dribbble’s terms generally do not provide refunds for subscriptions, so cancelling stops future billing but does not return past charges. Another common error is attempting to get a refund for an app‑store purchase through Dribbble instead of the app store - Apple and Google manage those transactions and refund requests must be made through them. For projects, waiting beyond the 24‑hour window expecting a full fee refund can lead to disappointment; timely action within the specified windows or documenting designer non‑responsiveness improves outcomes. Finally, failing to keep receipts, timestamps, and project IDs makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web subscription (dribbble.com) | No refunds (no partial‑month refunds) | Easy to cancel; refund: not available |
| Project - cancel within 24 hours | Full refund (project cost + platform and processing fees) | Moderate - must request within 24 hours |
| Project - cancel after 24 hours | Partial refund (project cost only; platform/processing fees non‑refundable) | Moderate - outcome depends on timing and support response |
| Designer unresponsive / cancels (72 hours) | Full refund (project cost + platform and processing fees) | Low - often automatic or straightforward once verified |
| App Store / Google Play purchases | Refunds handled by the app store (contact Apple/Google) | Varies - follow app store refund process |
After cancelling
After you cancel, keep copies of your confirmation, receipts, and any support correspondence. If you need to request a refund or dispute a charge, use those documents and the timelines described above. For help and policy references, see Dribbble’s official pages: Dribbble Terms of Service and the Dribbble Help Center at Dribbble Help Center. For app‑store purchases, use Apple’s refunds page at Apple report a problem and Google Play’s refund help at Google Play refunds. If you think Canadian consumer protections apply, see Government of Canada consumer information at Canada.ca - Consumers.
Address
Send any formal mailed cancellation or registered correspondence (raccomandata A/R recommended) to:
Dribbble Holdings Ltd.
301‑1321 Blanshard St.
Victoria, BC V8W 0B6
Canada