Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Easybib
PO Box 4668
10163 New York
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Easybib service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Easybib: Step-by-Step Guide
What is Easybib
EasyBib is an online citation, bibliography and writing-assistance service owned by Chegg that offers bibliography generation, grammar checks and plagiarism detection as part of its paid plans. It is commonly used by students to create references in various citation styles and to run writing and plagiarism tools through web and mobile apps.
How to cancel Easybib
- Via Web / Chegg site: Log in to Chegg.com → My Account → Orders → Subscriptions → locate your EasyBib subscription → Cancel Subscription. Cancellations take effect at the next billing period and you retain access until that period ends. For EasyBib terms see EasyBib Terms & Conditions.
- Via Email: Send a cancellation request to wtsupport@chegg.com (or help@easybib.com) with your account email and order details. Effective: next billing period, per the terms.
- Via Apple App Store (iOS): Open iOS Settings → tap your Apple ID → Subscriptions → locate EasyBib → Cancel Subscription. See Apple support pages for refunds and subscription management.
- Via Google Play (Android): Open Google Play Store → Menu → Subscriptions → select EasyBib → Cancel Subscription.
- Via PayPal: Log in to PayPal → Settings → Payments → Manage pre-approved payments (or Automatic Payments) → locate EasyBib / Chegg → Cancel the pre-approved payment agreement.
- Important: You must cancel through the platform used to purchase (Chegg website, Apple App Store, Google Play, or PayPal); cancelling in one place does not always stop renewals billed by another platform.
What happens when you cancel
When you cancel an EasyBib subscription, cancellation generally becomes effective at the end of your current paid billing period; you retain access to paid features until that expiration date. The subscription will not renew after the current period. Your account and any content you created under your account typically remain subject to EasyBib/Chegg's account and data retention policies, so it is prudent to export or back up any bibliographies, drafts or saved lists before access ends.
Will I get a refund?
EasyBib’s official terms state that, to the extent permitted by law, subscription fees are not refundable. That is the baseline policy for subscriptions purchased through EasyBib/Chegg. Refunds may still be possible in limited circumstances at the provider’s discretion or under the refund mechanisms of the platform used to pay (for example, Apple or Google refund policies or PayPal dispute/resolution processes). Some third‑party guides or sellers may claim a 30‑day money‑back guarantee, but those claims are not part of EasyBib/Chegg’s official terms and should not be relied upon without direct confirmation from the billing platform or merchant.
Easybib plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| EasyBib Plus (annual) | C$244.40 per year (≈ C$20.37/month) | Annual | 30 Papers/Month, 7000+ styles, Unlimited Grammar Checks, Plagiarism Detection |
| EasyBib Plus (USD renewal) | Approximately C$238 per year (USD-based billing; exchange rate varies) | Annual | Same features; billed in USD and converted by payment processor (taxes and exchange may apply) |
Your consumer rights in Canada
Under Canadian consumer law there is no general statutory right to a refund for digital subscriptions; refunds and returns for services are governed primarily by the merchant’s advertised terms and any contractual commitments. Merchants must honour the terms they advertise, but if EasyBib’s official terms state subscription fees are non‑refundable, users ordinarily have no automatic legal entitlement to a refund in Canada. For complex disputes or claims of misrepresentation you may wish to consult local consumer protection authorities or seek legal advice. For background reading see a legal overview such as this summary on refunds and returns.
Customer experiences
User feedback on EasyBib is mixed. Some reviewers praise the interface and mobile apps and rate the service positively for generating citations and basic writing assistance. At the same time, there are recurring complaints about interface bugs, lost or deleted lists, slow performance, intrusive ads, and difficulties with cancellations or refunds. Trustpilot reviews for EasyBib in Canada show a number of users reporting trouble cancelling and poor customer support, while some community review sites report higher satisfaction scores. These mixed experiences suggest you should keep careful records of charges and cancellation confirmations.
Documentation checklist
- Account email and username; order number or subscription ID; date of purchase and renewal dates
- Payment method used (credit card, PayPal, Apple ID, Google Play account)
- Receipts or billing statements showing the charge
- Screenshots of subscription pages, cancellation confirmations or error messages
- Copies of any emails to/from support and dates/times of phone/chat interactions
Common mistakes
Common errors include trying to cancel via the EasyBib website when the subscription was billed through Apple or Google - cancelling on one platform does not always stop renewals from another. Another frequent mistake is failing to sign in with the correct account (multiple emails/IDs) and therefore cancelling the wrong subscription. Users also sometimes assume a support email request takes effect immediately; per terms, cancellation normally applies at the end of the billed period, so check dates to avoid unexpected renewals. Finally, not keeping a copy of confirmation messages or transaction receipts makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Chegg / EasyBib website | Generally no (official terms: fees non‑refundable); refunds possible only at provider discretion | Low to medium - cancellation via account menus is usually straightforward but some users report issues |
| Apple App Store (iOS) | Refunds handled by Apple; possible via Apple’s refund request process | Medium - follow Apple’s subscription and refund process |
| Google Play (Android) | Refunds handled by Google Play policies; possible within Google’s timeframes and conditions | Medium - use Google Play subscription management or support |
| PayPal / pre-approved payments | Refunds may be pursued via PayPal dispute/resolution; cancellation of pre-approval stops future billing | Low to medium - cancelling pre-approved payments is straightforward; refunds depend on PayPal or merchant |
| Email to support | Generally no guaranteed refund (terms apply); may result in cancellation effective next period | Low to medium - relies on response time and proper account identification |
After cancelling
After you cancel, keep the cancellation confirmation and monitor your bank or card statements for any unexpected charges. If you were billed through Apple or Google, check your purchases/subscriptions in your device settings and use the platform’s refund request form if needed. Useful links include EasyBib’s terms: EasyBib Terms & Conditions, Chegg support pages at Chegg.com, general how‑to guides such as JoinChargeback: How to Cancel EasyBib, and subscription cancellation aggregators like Unsubby. If you experience billing errors you can also raise a dispute with your card issuer or PayPal in accordance with their procedures.
Address
If you need to send written correspondence by post, use: PO Box 4668, New York, NY 10163, USA. For added certainty with mailed notices, consider sending by registered mail (raccomandata A/R) or equivalent so you have delivery confirmation.