Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Formswift
1800 Owens Street
94158 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Formswift service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Formswift: Easy Method
What is Formswift
FormSwift is an online service that provides editable legal and business document templates, document creation and editing tools, and options to download or sign documents. It offers short trial access and recurring subscriptions (monthly or annual) as well as one-time document purchases.
How to cancel Formswift
- Web (direct subscription): Log in → Account Settings → Subscription Settings → Cancel Plan → confirm “Yes, Cancel My Plan Now.” You’ll receive a cancellation confirmation email.
- App Store (iPhone/iPad): Open App Store → tap your profile icon → Subscriptions → find FormSwift → tap Cancel.
- Google Play (Android): Open Google Play Store → menu → Subscriptions → find FormSwift → tap Cancel.
What happens when you cancel
When you cancel a FormSwift subscription purchased directly through the website, cancellation typically prevents future automatic renewals; you generally keep access until the end of the current billing period. If you cancel via the App Store or Google Play, access and renewals are controlled by the platform and follow their timing rules (you keep access through the paid period). FormSwift retains account data and document history according to its privacy policy, so you should export or save any documents you need before access ends.
Will I get a refund?
FormSwift does not provide an automatic statutory 14‑day refund for digital subscriptions in Canada. Their published guidance is that if you believe you were charged in error or unsubscribed by mistake, you must contact FormSwift support to request assistance. Refunds are considered on a case‑by‑case basis. If your subscription was purchased through Apple or Google, refunds and their eligibility are governed by Apple’s or Google’s refund policies and processes.
Formswift plans and pricing
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| 7‑day Trial | US$1.95 (≈ C$ varies by exchange) | One‑time | Full access to document library and editing tools; auto‑renews to monthly unless cancelled |
| Monthly Subscription | US$37 - $39.95/month (≈ C$ varies by exchange) | Monthly | Unlimited access to templates, editing, signing, downloads |
| Annual Subscription | US$89 - $99/year (≈ C$ varies by exchange) | Annual | Unlimited access to all features at a discounted yearly rate |
| Single Document | US$69 (≈ C$ varies by exchange) | One‑time | Purchase and download a single completed document (Word or PDF) |
Your consumer rights in Canada
Canadian federal and provincial laws do not universally grant a 14‑day automatic right to cancel digital subscriptions purchased online or through apps. Consumers rely primarily on the merchant’s stated cancellation and refund policies unless a specific provincial rule applies. Merchants are expected to disclose auto‑renewal terms and cancellation procedures clearly; failure to do so can be considered an unfair practice under Canadian consumer protection laws. If you cannot resolve the issue with the company, options include disputing the charge through your bank, filing a complaint with your provincial consumer protection agency, or contacting the Better Business Bureau for Canada.
Customer experiences
Public reviews and complaint platforms show a mix of experiences but a number of negative reports: users describe unexpected auto‑renewal charges, difficulty cancelling or having cancellations not processed, slow or unhelpful customer service, and limited refund outcomes. There are also reports alleging deceptive trial practices and continued billing after trial periods. Some users do report successful cancellations via the account settings or platform stores; however, the overall volume of complaints suggests exercising caution, keeping records of cancellations, and verifying confirmation emails.
Documentation checklist
- Account email and username
- Date of purchase or trial start
- Subscription source (FormSwift website, App Store, or Google Play)
- Receipt or order number and payment method
- Screenshots of subscription settings and cancellation attempts
- Copies of any support emails or chat transcripts
- Bank or card statements showing the charge
- Confirmation email (if received) or screenshot if cancellation page showed confirmation
Common mistakes
Common pitfalls include cancelling the FormSwift account but not the subscription through the App Store or Google Play, assuming a website cancellation also stops platform billing, or waiting until the trial renews. Some users do not save confirmation screenshots or emails and then lack proof if billing continues. Another frequent mistake is contacting the wrong support channel - refunds for purchases made through Apple or Google generally must be requested from those platforms, not FormSwift directly.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct subscription) | Contact FormSwift support if charged in error; no automatic 14‑day statutory refund | Mixed - cancellation via Account Settings usually works, but some users report delayed or unprocessed cancellations |
| App Store (iPhone/iPad) | Refunds handled by Apple under its policies; cancellations made in App Store | Generally straightforward to cancel via App Store; refund approval depends on Apple |
| Google Play (Android) | Refunds handled by Google Play under its policies; cancellations made in Google Play Store | Generally straightforward to cancel via Google Play; refund approval depends on Google |
After cancelling
After you cancel, keep any cancellation confirmation emails or screenshots and monitor your payment method for further charges. If you are charged after cancellation, first contact FormSwift support with your documentation and request a refund for the erroneous charge. If you purchased through Apple or Google, request a refund through their support portals. If the merchant does not resolve the issue, consider disputing the charge with your bank or card issuer and file a complaint with provincial consumer protection authorities or the Better Business Bureau. For formal disputes or if you want proof of a mailed complaint, consider sending written correspondence via registered mail (raccomandata A/R) so you have verified delivery.
Helpful pages: FormSwift Help Center, Apple - view or cancel subscriptions, Google Play - manage subscriptions, Government of Canada - consumer protection, BBB Canada.
Address
Dropbox, Inc, 1800 Owens Street, San Francisco, CA 94158, United States