Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Gizmo Ai
Longcroft House, 2‑8 Victoria Avenue
EC2M 4NS London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Gizmo Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Gizmo Ai: Easy Method
What is Gizmo Ai
Gizmo Ai is a subscription-based learning app that provides flashcards, quizzes and AI-powered study tools. It offers multiple plans (personal, teams, weekly and yearly unlimited plans, plus student discounts) and can be purchased through the Gizmo website or via mobile app stores.
How to cancel Gizmo Ai
- Web (User Portal) - Log into your account at gizmo.ai, open Account or Settings, find Subscriptions, and choose to cancel renewal of the next Subscription Term. Cancellations made this way take effect at the end of your current term; you keep access through that term.
- App Store / Google Play - For subscriptions billed through Apple or Google, manage and cancel the subscription in your Apple ID or Google Play account settings. Gizmo’s published, Canada-specific guidance was not found; typically Apple/Google handle cancellations and refunds for purchases made through their stores.
- By post (formal notice) - If you need to send a written termination, send a clear statement of cancellation to Gizmo’s address (see the Address section below). Sending by registered mail (e.g., raccomandata A/R) is advisable to obtain proof of delivery.
What happens when you cancel
Cancelling renewal through the Gizmo website prevents the subscription from automatically renewing at the start of the next term. The cancellation is prospective: you retain access to paid features until the end of the current billing term. Gizmo’s public materials indicate continuation of access through the paid period but do not promise immediate deletion of account data; standard account settings and Gizmo’s privacy policy (linked from their site) govern data retention and deletion procedures.
Will I get a refund?
Gizmo’s policy states that if you contact Gizmo via gizmo.ai/contact within 48 hours of a subscription or renewal that you believe was mistaken or unwanted, you will receive a full refund. Beyond that 48‑hour window, Gizmo does not promise general refunds; they encourage users to email with dissatisfaction but do not guarantee refunds in other circumstances. For purchases through the App Store or Google Play, refunds and their handling are typically subject to Apple’s or Google’s refund processes rather than Gizmo’s direct policy.
Gizmo Ai plans and pricing
| Plan | Price (USD) | Approx. CAD | Period | Features |
|---|---|---|---|---|
| Personal (Promo) | US$0.99 | C$1.30 - C$1.40 | Monthly | Unlimited flashcards, AI features, 7‑day free trial |
| Personal (regular) | US$1.99 | C$2.60 - C$2.80 | Monthly | Same features as above |
| Teams (per seat) | US$1.29 | C$1.70 - C$1.80 | Monthly | Collaboration tools, admin dashboard, team analytics |
| Weekly Unlimited | US$13.99 | C$18 - C$19 | Weekly | Unlimited lives, unlimited quizzes, AI tutor |
| Yearly Unlimited | US$155.22 | C$200 - C$210 | Yearly | Unlimited access; discounted annual price |
| Student Weekly Discount | US$6.99 | C$9 - C$10 | Weekly | Same unlimited features |
| Student Yearly Discount | US$77.22 | C$100 - C$110 | Yearly | Discounted annual access |
Your consumer rights in Canada
Gizmo’s publicly stated policy references EU/UK cooling‑off rights where applicable but does not specify any Canada‑specific statutory cooling‑off or refund rights. Canadian consumers should be aware that statutory consumer protection and cancellation rules vary by province and by the payment method used. If Gizmo’s policy does not provide a refund you believe you are entitled to, you may need to rely on your card issuer or bank (for example, chargeback processes) or local consumer protection authorities. Gizmo’s published terms do not outline these Canadian remedies.
Customer experiences
User feedback is mixed: some users report that Gizmo is easy to use and productive once configured, especially for subject‑specific study setups. Other users report reliability issues and occasional breakdowns, with some saying the app “does not work properly” or has stopped working at inconvenient times like during exam season. These experiences suggest reasonable functionality for many users but inconsistent reliability for others.
Documentation checklist
- Account email and username
- Subscription ID or plan name
- Date and time of purchase or renewal
- Receipt or payment confirmation (screenshot or PDF)
- Screenshot of active subscription in your account or app store
- Preferred contact method and reference to any prior communications
Common mistakes
Common errors include assuming cancellation in the app store cancels a direct web subscription (or vice versa), missing the 48‑hour window if requesting a mistaken‑purchase refund, and not keeping proof of the cancellation or payment. For example, a user who subscribed via Apple but cancels only on Gizmo’s website may still be billed by Apple unless they cancel in their Apple ID subscriptions. Another frequent mistake is not saving the receipt or a screenshot of the subscription page when seeking a refund or disputing a charge.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Gizmo user portal) | Full refund if reported within 48 hours via gizmo.ai/contact; otherwise refunds not guaranteed | Low - cancel in Account/Settings |
| App Store / Google Play | Refunds handled through Apple/Google policies; Gizmo’s direct refund policy may not apply | Medium - cancel via Apple ID or Google Play subscriptions |
| Registered mail (formal notice to Gizmo) | Refunds follow Gizmo policy (48‑hour rule applies for mistaken signups); sending a formal notice provides proof of communication but does not change refund terms | Medium - High - requires preparing and sending a written notice |
After cancelling
After you cancel, keep copies of confirmation screens, receipts and any correspondence. If you think the charge was a mistake, contact Gizmo immediately via gizmo.ai/contact (within 48 hours for the stated full‑refund policy). For App Store or Google Play purchases, check Apple’s refund page at Apple subscription support or Google Play’s help page at Google Play subscriptions for refund requests. If Gizmo’s policy does not resolve your issue, contact your card issuer or bank about a dispute or chargeback and consult provincial consumer protection resources.
Address
Longcroft House, 2‑8 Victoria Avenue, London, United Kingdom, EC2M 4NS
If you choose to send a written termination, consider using registered mail (e.g., raccomandata A/R) to obtain proof of delivery.