Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Ifinder
iFinder
Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Ifinder service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Ifinder: Easy Method
What is Ifinder
iFinder is a mobile app that offers device- and account-related search and recovery features, including premium “Pro” functionality available by subscription or one-time (lifetime) purchase. It is distributed through the Apple App Store and Google Play, and some purchases or pricing details are also shown on the developer’s support pages.
How to cancel Ifinder
- On iPhone (App Store / iOS): Open Settings → tap your Apple ID → Subscriptions (or open App Store → your profile → Subscriptions), find iFinder, and turn off automatic renewal. Do this at least 24 hours before the trial or paid period ends so you won’t be charged for the next period.
- On Android (Google Play): Open the Google Play Store → Menu → Subscriptions → select iFinder → Cancel. Note that deleting the app does not cancel the subscription.
- By email (support): You can also contact iFinder support at appifinder@gmail.com to request cancellation or help. Include your device, account email, order ID and purchase date to speed processing.
- Web / Lifetime purchases: There is no dedicated in‑app cancellation flow documented for lifetime purchases; if you need assistance contact the support email above and include proof of purchase. Removing the app does not cancel or deactivate a paid subscription or lifetime license.
What happens when you cancel
When you cancel an auto‑renewing subscription, automatic renewal is turned off and you will not be billed for the next period. You retain access to Pro/premium features for the remainder of the paid period or trial; after that date the premium features are removed. Cancelling does not automatically delete your account or local app data unless explicitly requested or described in iFinder’s privacy or support materials. Removing the app from your device does not cancel subscriptions charged via App Store or Google Play.
Will I get a refund?
Refunds are handled by the platform that processed the payment. For purchases made through Google Play, iFinder’s guide indicates refund requests are accepted only if the in‑app purchase was made within 24 hours; requests after that are not handled via the app’s help guide. For purchases made through Apple’s App Store, refunds must be requested from Apple (for example using Apple’s report-a-problem/express lane); iFinder cannot directly issue App Store refunds and the platform process may take several days. Refunds for lifetime purchases or web payments are not described in detail in the public help materials; contact support with proof of purchase if you believe a refund is warranted.
Ifinder plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| One‑Week Subscription | C$7.49 | Weekly | Access to all premium features (App Store listing) |
| One‑Month Subscription | C$8.99 | Monthly | Access to all premium features (App Store listing) |
| One‑Month Subscription (premium tier) | C$39.99 | Monthly | Likely includes additional or special premium features |
| Lifetime iFinder Purchase | C$129.99 | Lifetime | One‑time unlock of all premium features (App Store listing) |
| In‑App Purchase: Single device detection | C$4.99 | One‑time | Single‑item Bluetooth device detection module (Lost Device Detector) |
| In‑App Purchase: Multi/extended detection | C$24.99 | One‑time | Presumably multi‑item or extended detection package |
| One‑Week Subscription (developer terms) | C$5.99 (after 3‑day free trial) | Weekly | Access to all premium features (developer support page) |
| One‑Year Subscription (developer terms) | C$69.99 (after 3‑day free trial) | Annual | Access to all premium features for one year |
| Lifetime iFinder Purchase (developer terms) | C$99.99 | Lifetime | One‑time unlock of all premium features (developer page) |
Your consumer rights in Canada
Under the app’s published guidance, refunds and cancellations follow the platform provider’s rules: Apple handles App Store refunds through its own process and Google Play allows refunds only within a short window (noted as 24 hours in iFinder’s guide). Canadian consumer protection laws can vary by province and specific circumstances; however, the publicly available iFinder materials do not describe a separate 14‑day statutory cooling‑off period for app subscriptions and instead point users to the App Store or Google Play processes. You retain the right to request assistance and to escalate to the platform when you believe a charge was incorrect or unsupported; keep receipts and order IDs when contacting platform support or iFinder.
Customer experiences
User feedback is mixed. Positive comments highlight iFinder’s usefulness on iPhone for recovering access, password and iCloud‑related features, and utility from quick search and autocomplete functionality. Negative feedback notes there is no free trial on some channels, performance can be slow on newer devices, and setup/configuration can be somewhat challenging. Pricing and feature descriptions have inconsistencies between the App Store listing and the developer’s support page, which has caused confusion for some users.
Documentation checklist
- Receipt or order confirmation (App Store or Google Play order ID), purchase date, and method (Apple, Google, web)
- Device model and OS version, account email used for purchase, and screenshot of subscription status or billing
- Subscription name (e.g., Weekly, Monthly, Lifetime), original price charged, and any promotional details
- If requesting help by email: include a brief description of the request, the above documents, and your contact details
Common mistakes
People often assume deleting the app cancels a subscription - it does not; you must cancel via App Store or Google Play or contact support. Another frequent mistake is expecting a Google Play refund after the 24‑hour window; iFinder’s guidance limits in‑app refund acceptance to within 24 hours for Google purchases. Some users try to get App Store refunds from the developer instead of using Apple’s refund/express lane process; iFinder cannot directly override Apple’s refund decisions. Price discrepancies between the App Store and developer pages can also lead to confusion about what was purchased.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) - manage via Subscriptions | Refunds handled by Apple (request via Apple’s report-a-problem / express lane) | Medium |
| Google Play (Android) - manage via Play Store | Refunds accepted via Google Play within 24 hours (per iFinder guidance) | Low - Medium |
| Web / Lifetime purchase | No documented platform refund flow; contact iFinder support with proof of purchase | High |
| Email to iFinder support (appifinder@gmail.com) | Support can assist with cancellation; refunds still governed by platform rules | Medium |
After cancelling
After you cancel, verify your subscription status in your App Store or Google Play account and keep your proof of cancellation (screenshot or confirmation email). If you need a refund, use the platform channels: Apple’s subscription support and report-a-problem pages, or Google Play’s refund process within the allowable window. For help from iFinder, email appifinder@gmail.com. Helpful official platform pages: Apple Manage Subscriptions (support.apple.com/HT202039), Apple Report a Problem (reportaproblem.apple.com), Google Play Subscriptions (support.google.com/googleplay/answer/7018481).
Address
iFinder, Toronto, ON, Canada