Cancellation Kikoff: Easy Method

What is Kikoff

Kikoff is a credit-building service that offers a reported tradeline and a secured credit-card-style product to help users establish or improve their credit. In Canada, Kikoff markets a Basic Credit Service billed monthly and reports activity to credit bureaus without charging interest on the core product.

How to cancel Kikoff

• Log in to your account on the Kikoff app or at kikoff.ca, then look for account options labeled “Close Kikoff Credit Account,” “Close Kikoff Credit Builder Loan,” or “Close Kikoff Secured Credit Card” and follow the on-screen prompts to submit a cancellation.
• If you prefer written notice, send a cancellation request by mail to Kikoff’s business address (see Address section below). It is advisable to send registered mail (proof of delivery) so you have a receipt.
• Keep screenshots or copies of confirmation messages, cancellation pages, and any support correspondence as proof you requested cancellation.

What happens when you cancel

When you cancel, access to the Kikoff Credit Service and any related Kikoff Store items will end according to Kikoff’s account-closure processes. Recurring billing should stop after cancellation, but some users report continued charges - keep records to dispute any unauthorized billing. Kikoff may continue to report the tradeline status to credit bureaus based on the account’s final state; cancelling does not automatically remove reported history. Your account data and communications may be retained per Kikoff’s terms for record-keeping and regulatory purposes.

Will I get a refund?

Kikoff’s stated policy is that all sales are generally final and refunds are not issued once payments have been made, especially after payments have been reported to credit bureaus. However, Kikoff advertises a 45-day money-back guarantee if cancellation is completed within 45 days from the first purchase of the service or any Kikoff Store product; this guarantee is limited to one use per person. Outside that 45-day window, refunds are typically not available. If you believe a payment continued in error after you cancelled, gather documentation and consider disputing the charge with your financial institution or contacting consumer protection authorities.

Kikoff plans and pricing

Your consumer rights in Canada

Canadian consumers are protected by federal and provincial consumer protection laws that generally permit cancellation and provide remedies for unfair practices. These protections vary by province but commonly include rights to clear disclosure and to challenge unauthorized or misleading charges. Kikoff’s terms indicate refunds are limited after 45 days and after reporting to credit bureaus, so if Kikoff continues billing after you cancel or fails to honor the advertised 45-day guarantee, you may be able to dispute the charge with your bank, file a complaint with your provincial consumer protection agency, or escalate through government complaint channels. Keep documentation and dates to support any complaint.

Customer experiences

Many users report positive outcomes such as measurable credit-score improvements (examples include increases of +28 points in a couple months or larger gains over a year for lower starting scores) and an easy-to-use service for establishing a tradeline. At the same time, there are recurring negative reports: some users say payments were deducted or continued after cancellation, that the 45-day guarantee was not honored, or that customer support was unhelpful. A number of complaints cite unexplained credit-score drops - sometimes attributed to processing glitches or late payments being recorded incorrectly. Reviews suggest monitoring closely and retaining proof of all interactions.

Documentation checklist

• Account email and username; date of first purchase
• Screenshots of cancellation steps and any on-screen confirmation
• Receipts for all charges, bank or card statements showing Kikoff charges
• Copies of emails, chat transcripts, and ticket numbers with Kikoff support
• Registered-mail receipt or delivery confirmation if you send written cancellation
• Credit report entries showing Kikoff tradeline entries and dates (if disputing credit reporting)

Common mistakes

Common errors include assuming cancellation is complete without obtaining a confirmation screenshot or email, waiting beyond the 45-day window to request a refund, and not checking whether charges were already reported to credit bureaus (reported payments are generally non-refundable). Some users stop payments at the bank without properly closing the account with Kikoff, which can cause unresolved issues. Another frequent mistake is relying only on chat support without saving transcripts - if a dispute is needed later, you will want tangible proof.

Comparative recap

After cancelling

After you cancel, monitor your bank or card statements and your credit reports for at least one to two billing cycles to ensure billing has stopped and that credit reporting reflects the account’s final status. If you see continued charges, contact your bank to dispute them and provide the cancellation proof. Useful links: Kikoff Canada site (kikoff.ca), Kikoff support article on closing accounts (How can I close my account?), and Kikoff’s money-back guarantee info (about.kikoff.com). Keep all records in case you need to escalate to your financial institution or a consumer protection agency.

Address

Send written cancellation requests (recommended via registered mail for proof of delivery) to:

75 Broadway, Suite 226, San Francisco, CA 94111, USA