Annulleringstjeneste nr. 1 i Singapore
Kontraktnummer:
Til opmærksomheden af:
Annulleringsafdeling – Lingodeer
15 BEACH ROAD #05-08 BEACH CENTRE
189677 SINGAPORE
Emne: Kontraktannullering – Certificeret e-mailmeddelelse
Kære hr. eller fru,
Jeg meddeler dig hermed min beslutning om at opsige kontrakt nummer vedrørende Lingodeer-tjenesten. Denne meddelelse udgør en fast, klar og utvetydig hensigt om at annullere kontrakten, gældende på den tidligst mulige dato eller i overensstemmelse med den gældende kontraktlige opsigelsesperiode.
Jeg anmoder venligst om at du træffer alle nødvendige foranstaltninger til at:
– ophøre al fakturering fra annulleringens ikrafttrædelsesdato;
– bekræfte skriftligt den korrekte modtagelse af denne anmodning;
– og, hvis relevant, sende mig slutopgørelsen eller saldobekræftelsen.
Denne annullering sendes til dig via certificeret e-mail. Afsendelsen, tidsstemplingen og indholdets integritet er etableret, hvilket gør det til ækvivalent bevis, der opfylder kravene til elektronisk bevis. Du har derfor alle de nødvendige elementer til at behandle denne annullering korrekt, i overensstemmelse med de gældende principper vedrørende skriftlig meddelelse og kontraktfrihed.
I overensstemmelse med forbrugerbeskyttelsesloven fra 2015 og databeskyttelsesbestemmelserne anmoder jeg også om at du:
– sletter alle mine personlige data, der ikke er nødvendige for dine juridiske eller regnskabsmæssige forpligtelser;
– lukker eventuelle tilknyttede personlige konti;
– og bekræfter for mig den effektive sletning af data i overensstemmelse med gældende rettigheder vedrørende beskyttelse af privatlivets fred.
Jeg beholder en fuldstændig kopi af denne meddelelse samt bevis for afsendelse.
Med venlig hilsen,
11/01/2026
Cancellation Lingodeer: Easy Method
What is Lingodeer
Lingodeer is a language-learning app that offers structured lessons, progress tracking and offline study for multiple languages. It provides both free starter content and paid subscription plans (including monthly, annual and lifetime options) to unlock full course material.
How to cancel Lingodeer
- App Store (Apple): On your iOS device open the Settings app → tap your name → Subscriptions → select your LingoDeer subscription → tap "Cancel Subscription". Note that uninstalling the app does not cancel the subscription; you retain access until the end of the paid period. For details see LingoDeer cancellation help.
- Google Play: In the Google Play Store app (signed into the correct Google account) open Menu → Subscriptions → select LingoDeer subscription → Cancel Subscription and follow on‑screen instructions. Uninstalling the app will not cancel the subscription. See LingoDeer cancellation help for reference.
- Web / PayPal / Credit card (lingodeer.com): If you purchased on lingodeer.com contact support at hi@lingodeer.com with your login email (and the PayPal transaction ID if you used Guest Pay) to request cancellation. Purchase cancellation via the website must be handled by support - simply deleting your account or uninstalling the app will not cancel an active subscription. See LingoDeer cancellation help.
- Preferred approach: cancel through the platform where you purchased (Apple App Store or Google Play) for the fastest, immediate handling; contact hi@lingodeer.com for web purchases or if you need support from LingoDeer staff.
What happens when you cancel
After you cancel an auto‑renewing subscription through the App Store or Google Play you will retain access to the paid content until the end of the current billing period; the subscription will not renew. For web purchases cancelled by contacting support, access typically remains until the paid term ends unless a refund is issued. Uninstalling the app does not stop billing. Your account and learning progress usually remain stored on LingoDeer’s servers unless you request account deletion; cancelling a subscription does not automatically erase your data.
Will I get a refund?
Refunds depend on how you purchased the subscription. For purchases made directly on lingodeer.com, LingoDeer offers a 7‑day money‑back guarantee on lifetime membership purchases for new subscribers; refunds are processed to the original payment method and may take up to 10 business days. For purchases made via Apple App Store or Google Play, refunds are governed by Apple’s and Google’s refund policies - LingoDeer itself does not issue refunds for platform purchases. If you believe a charge was made in error or due to a technical issue, follow the platform refund process (Apple: reportaproblem.apple.com; Google: use the Play Store "Report a problem" flow) or contact hi@lingodeer.com for web payments. Be aware that platform refunds usually have strict timeframes (for example, Google’s process often expects reports within a short window) and LingoDeer advises cancelling at least 24 hours before renewal to avoid unintended charges.
Lingodeer plans and pricing
| Plan | Price (C$) | Period | Features |
|---|---|---|---|
| Multilingual Pass - Monthly | C$18.99 | Monthly | Access to all languages and lessons (Multilingual Pass) |
| Multilingual Pass - Quarterly | C$43.99 | Quarterly | Access to all languages and lessons (Multilingual Pass) |
| Multilingual Pass - Annual | C$129.99 | Annual | Access to all languages and lessons (Multilingual Pass) |
| Multilingual Pass - Lifetime | C$149.99 | Lifetime | One‑time payment for lifetime access to all languages and lessons (Multilingual Pass) |
| Yearly subscription | C$199.99 | Yearly | Possibly single‑language or standard annual access |
| Yearly subscription - discount | C$144.99 | Yearly | Discounted yearly subscription |
| Lifetime membership for new | C$399.99 | Lifetime | Promotional lifetime membership (new users?) |
Your consumer rights in Canada
Canadian consumer protections place emphasis on clear disclosure for automatic renewals and on access to platform refund processes. LingoDeer discloses auto‑renewal and advises users to cancel at least 24 hours before the end of the billing period, which supports transparency obligations in Canada. The explicit 7‑day refund guarantee for certain lifetime purchases on lingodeer.com aligns with common Canadian expectations for short cooling‑off arrangements, though statutory rules can vary by province. If you purchased via Apple or Google, refunds must follow the platform’s procedures; Canadian users can escalate unresolved disputes through the platform’s support channels or by seeking advice from provincial consumer protection offices or the Canadian Anti‑Fraud Centre in cases of suspected unauthorized charges.
Customer experiences
Public reviews are mixed. Many users praise Lingodeer’s clean interface, well‑structured lessons, progress tracking and offline capabilities. Others report early paywalls - only the first few lessons free - so a subscription is needed to continue beyond basics. Some customers say they did not receive refunds after forgetting to cancel, and a few reports mention difficulties contacting support or problems when transferring lifetime access between devices. Overall, experiences range from highly positive for lesson quality to frustrated when encountering billing or support issues.
Documentation checklist
- Purchase receipt or subscription confirmation (from App Store, Google Play, or lingodeer.com)
- The email address used to log into your Lingodeer account
- PayPal transaction ID if you used Guest Pay or PayPal
- Apple ID or Google account email if purchased through those platforms
- Date of purchase and name of the plan purchased
Common mistakes
Users commonly assume deleting or uninstalling the app cancels billing - this does not stop auto‑renewals. Another frequent error is expecting LingoDeer to refund purchases made through Apple or Google; those refunds must go through the respective platform. Waiting until the renewal date can result in an unavoidable charge, so cancelling at least 24 hours before renewal is recommended. Also, when contacting support for web purchases, omitting the PayPal transaction ID (for Guest Pay) or the account email slows resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | Refunds handled by Apple via reportaproblem.apple.com; LingoDeer does not issue platform refunds | Easy to cancel via Settings; refund depends on Apple’s decision |
| Google Play | Refunds handled by Google Play (use Play Store "Report a problem"); LingoDeer does not issue platform refunds | Easy to cancel via Google Play subscriptions; refund timeframe and outcome vary |
| Web / PayPal / Credit card (lingodeer.com) | 7‑day money‑back guarantee applies for certain lifetime purchases for new subscribers; other refunds handled case‑by‑case by LingoDeer support and processed to original payment method | Moderate - requires emailing hi@lingodeer.com and providing documentation |
After cancelling
Keep your purchase receipts and any confirmation emails after cancelling. If you need to request a refund for a web purchase, contact hi@lingodeer.com and include your account email and any transaction IDs. For platform purchases use the platform refund flows: Apple via reportaproblem.apple.com and Google via the Play Store "Report a problem" option. For more details on cancelling and refunds see Lingodeer’s support pages: cancellation help at How do I cancel my subscription? and refund info at How do I get a refund?.
Address
LINGODEER PTE. LTD., 15 BEACH ROAD #05-08 BEACH CENTRE, SINGAPORE 189677