Servizio di annullamento N°1 in Canada
Numero di contratto:
All'attenzione di:
Ufficio Disdette – Massbas.Net
Massbas.Net
Massbas
Oggetto: Disdetta del contratto – Notifica tramite email certificata
Gentili Signori,
Con la presente comunico la mia decisione di recedere dal contratto numero relativo al servizio Massbas.Net. Questa notifica costituisce una volontà ferma, chiara e inequivocabile di disdire il contratto, con effetto dalla prima data possibile o in conformità al termine contrattuale applicabile.
Vi prego di adottare tutte le misure necessarie per:
– cessare ogni fatturazione a decorrere dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta ricezione della presente richiesta;
– e, se del caso, inviarmi il rendiconto finale o la conferma del saldo.
La presente disdetta vi viene inviata tramite email certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, rendendolo una prova equivalente che soddisfa i requisiti della prova elettronica. Disponete quindi di tutti gli elementi necessari per trattare regolarmente questa disdetta, in conformità ai principi applicabili in materia di notifica scritta e libertà contrattuale.
In conformità al Codice del Consumo e alle normative sulla protezione dei dati, vi chiedo inoltre di:
– eliminare tutti i miei dati personali non necessari ai vostri obblighi legali o contabili;
– chiudere ogni account personale associato;
– e confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della privacy.
Conservo una copia integrale di questa notifica nonché la prova di invio.
Cordiali saluti,
11/01/2026
Cancellation Massbas.Net: Easy Method
What is Massbas.Net
Massbas.Net is an online service provider operating in Canada that offers subscription-based services accessed through its website and live support channels. It typically requires an account and recurring billing to maintain access to its features.
The service is customer-facing with telephone, email, and on-site live support options for account management, including cancellations.
How to cancel Massbas.Net
- By phone: Call customer service at +1-833-804-9574. Have your account number, email, and billing details ready; ask for a cancellation confirmation number or reference.
- By email: Send a clear cancellation request to [email protected] from the email address on file. Include your full name, account ID, and the date you want the cancellation to take effect; request written confirmation.
- Live Support: Use the Live Support feature on the Massbas.Net website to request cancellation in a chat session. Save or screenshot the chat transcript and request a confirmation email.
- Follow up: After any cancellation request, monitor your email and bank/credit card statements for confirmation and any unexpected charges. If you do not receive confirmation, repeat the request and keep records of attempts.
What happens when you cancel
When you cancel, access to Massbas.Net services may continue until the end of your current billing period unless otherwise specified by the provider. Automatic renewals should stop after the cancellation is processed.
The company may retain your account data for a period defined in its privacy policy; you should request account deletion if you need your data removed. Keep any written confirmation of cancellation for at least one billing cycle in case of disputes.
Will I get a refund?
Refunds depend on Massbas.Net’s refund policy and the timing of your cancellation. Many subscription services do not issue prorated refunds for unused portions of a billing period, but exceptions can apply for billing errors, double charges, or service outages.
If you believe you are entitled to a refund, request it explicitly when cancelling and provide supporting documentation (receipts, billing statements). If a refund is denied and you disagree, you can pursue a chargeback through your card issuer or contact provincial consumer protection offices for guidance.
Massbas.Net plans and pricing
| Plan | Monthly (CAD) | Annual (CAD) |
|---|---|---|
| Basic | Varies | Varies |
| Standard | Varies | Varies |
| Premium | Varies | Varies |
Your consumer rights in Canada
In Canada you have protections against unfair business practices and misrepresentation; provincial consumer protection laws require clear disclosure of terms and cancellation rights for many services. If a company fails to honor its advertised terms or misleads you about cancellations or refunds, you can file a complaint with your provincial consumer protection office.
For billing disputes you may also request a chargeback from your bank or credit-card provider. Keep written records of communications and receipts - these strengthen your position when raising a complaint with regulators or financial institutions.
Customer experiences
Customer reports are mixed: some users find phone or live support responsive and receive prompt cancellation confirmations, while others report delays or having to follow up to stop renewals. Experiences with refunds vary - some customers receive prompt refunds for billing errors, others report denials and the need to escalate through banks or consumer agencies.
Overall, customers recommend documenting every contact, asking for written confirmation, and checking bank statements after cancellation to ensure the process completed correctly.
Documentation checklist
- Account email and username
- Account number or billing ID
- Dates and times of cancellation requests
- Phone call reference numbers or agent names
- Email copies or chat transcripts and screenshots
- Recent billing statements showing charges
Common mistakes
Common mistakes include not requesting written confirmation (leaving only a verbal request), cancelling too close to an upcoming renewal without allowing processing time, and forgetting to cancel any linked app-store subscriptions that bill separately. Another frequent error is failing to monitor bank statements after cancellation - this can allow unnoticed recurring charges to continue.
Also, some customers contact a general support address rather than the dedicated cancellation channel, which can delay processing. Make sure to use the specified phone number, email, or live support tool and keep records of all attempts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone | Varies (request during call) | Medium |
| Varies (best to request in writing) | Easy | |
| Live Support | Varies (immediate confirmation possible) | Easy |
After cancelling
After you cancel, keep all confirmation emails, check your bank or credit-card statements for any further charges, and change the password on the account if you no longer plan to use the service. If you requested data deletion, verify completion per any follow-up communication.
Helpful links: Massbas.Net homepage - https://massbas.net; Massbas.Net support (use Live Support on the site). For consumer guidance, see the Government of Canada consumer pages - https://www.canada.ca/en/services/consumer.html and the Office of Consumer Affairs - https://www.ic.gc.ca/eic/site/oca-bc.nsf/eng/home. To file broader complaints consider the Better Business Bureau - https://www.bbb.org.
Address
Massbas.Net, Canada