Cancellation service N°1 in Germany
Contract number:
To the attention of:
Cancellation Department – Meditopia
Rosenthaler Straße 13
10119 Berlin
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Meditopia service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Meditopia: Easy Method
What is Meditopia
What is Meditopia
Meditopia is a meditation and mental wellness app that offers guided meditations, sleep stories, courses and breathing exercises through a subscription model. It is operated by The Meditation Company GmbH and is available on mobile app stores and via the web.
How to cancel Meditopia
- Cancel the subscription through the platform where you purchased it: open the Meditopia app or website and follow the account or subscription settings to turn off auto‑renewal; if you bought via Apple App Store cancel through your Apple ID subscriptions, if via Google Play cancel through your Google Play subscriptions.
- If you cannot cancel in the app or store, contact Meditopia support with your account email and order details and request cancellation and confirmation.
- For legal withdrawal (retractation) within 14 days you may send a signed postal letter (registered mail recommended) to: The Meditation Company GmbH, Rosenthaler Straße 13, 10119 Berlin, Germany. Include your name, account email, date of purchase and a clear statement that you withdraw from the contract.
- If you want to stop future charges immediately, also contact your payment provider or app store after cancelling to confirm auto‑renewal is disabled.
What happens when you cancel
When you cancel, automatic renewal of the subscription is stopped. You will typically retain access until the end of the period you already paid for; access does not usually end immediately if you have prepaid time remaining. Renewal reminders and billing will cease after the current period ends.
Account data and downloaded content may remain in your app account unless you request deletion; if you want your personal data removed, contact Meditopia support and request account deletion under applicable data protection rules.
Will I get a refund?
Refund eligibility depends on how and when you purchased the subscription and on the policies of the platform or payment method. Purchases made through Apple or Google are generally handled by those stores and their refund processes apply. Purchases made directly through Meditopia’s website are governed by Meditopia’s payment and refund policies. If you claim a legal withdrawal within 14 days and it applies, you may be entitled to a refund, but the availability and timing of refunds vary.
Meditopia plans and pricing
| Plan | Price (CAD) | Billing |
|---|---|---|
| Monthly | Varies | Varies |
| Annual | Varies | Varies |
| Lifetime / One‑time | Varies | Varies |
Your consumer rights in Canada
Canada does not have a single federal "14‑day cooling off" rule for digital subscriptions; consumer protection is a mix of federal and provincial rules and depends on the purchase circumstances. Refunds and cancellation rights for digital content are commonly governed by the merchant’s terms and by the policies of the payment or app platform used (Apple/Google). If you believe a merchant has acted unfairly, you can raise a dispute with your card issuer (chargeback) or consult your provincial consumer protection office for guidance. For purchases made from a foreign company, legal remedies may be more limited and processing times for refunds can be longer.
Customer experiences
Users report a range of experiences: many find cancellation straightforward when managing subscriptions through Apple or Google and appreciate clear confirmation emails when cancellation succeeds. Others report delays or difficulty when purchases were made directly and when they needed refunds for recent charges. When users follow the platform‑specific process and keep receipts/screenshots, resolution tends to be faster.
Documentation checklist
- Account email and username used with Meditopia
- Order or receipt number (from app store or Meditopia email)
- Date of purchase and last renewal date
- Payment method details (last four digits of card or store used)
- Screenshots of subscription status or receipts and any correspondence with support
Common mistakes
Common mistakes include cancelling the app but not the subscription through the platform (so charges continue), failing to cancel the correct account when multiple emails are used, and not keeping a receipt or confirmation which slows dispute resolution. Another frequent issue is assuming an automatic refund will be issued after cancellation - platforms and merchants often require a separate refund request. For legal withdrawal, failing to send a clear, dated written statement to the company address or not using registered mail can complicate proof of timely notice.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Meditopia app / website | Depends on Meditopia policy; request to support for refunds | Medium |
| Apple App Store | Refunds handled by Apple; available in some cases | Low to Medium |
| Google Play | Refunds handled by Google Play; available in some cases | Low to Medium |
| Postal mail (legal withdrawal) | Possible if legal withdrawal applies; may result in refund | Medium to High (requires proof and international mail) |
After cancelling
After you cancel, keep confirmation emails, screenshots and payment records until any potential refund is resolved. If you do not receive confirmation, follow up with Meditopia support and with the app store or your payment provider. If a refund is delayed or denied and you believe you are entitled to one, contact your card issuer to inquire about a chargeback or seek guidance from your provincial consumer protection office.
Useful resources: Meditopia support, Apple and Google refund pages, and Government of Canada consumer information (links below) can help you with next steps and platform‑specific procedures.
Address
The Meditation Company GmbH, Rosenthaler Straße 13, 10119 Berlin, Germany
Support and resources: Meditopia Help Center, Apple refunds & subscriptions, Google Play refunds & subscriptions, Canadian consumer protection information.