Cancellation Mycleanpc: Easy Method

What is Mycleanpc

MyCleanPC is a company that offers a diagnostic scan and repair/optimization services for Windows PCs, plus ongoing technical-support subscriptions. It markets a free diagnostic scan with optional one‑time upgrades or recurring subscription plans for ongoing support and repair.

How to cancel Mycleanpc

• Direct (web) subscription - By phone: call +1 801 857 12345 and request cancellation; by live chat on the MyCleanPC site; by email to the support address listed in your account or billing emails; or by submitting the contact form on the MyCleanPC website (MyCleanPC Terms). When you call or chat, request a cancellation confirmation number and the name of the representative.
• App Store (iOS) subscriptions - Apple manages App Store subscriptions. If MyCleanPC was billed through Apple, cancel through your device: Settings → Your Apple ID → Subscriptions, then select the MyCleanPC subscription and Cancel. Refunds and changes follow Apple’s policies.
• Google Play subscriptions - If the subscription is billed through Google Play, cancel in the Google Play Store app: Menu → Subscriptions → select the subscription → Cancel. Refunds and policy details are handled by Google Play.
• Registered mail (optional) - If phone/email attempts fail, send a written cancellation request by registered mail to the Santa Monica address (see Address section). Keep proof of mailing and delivery receipt.

What happens when you cancel

When you cancel, your access to any ongoing technical‑support subscription typically stops at the end of the current paid period unless otherwise noted in your account. One‑time purchases for standalone software usually are not affected by subscription cancellation. Automatic renewal will be disabled once cancellation is processed; however, billing already processed for the current period is generally not refunded under MyCleanPC’s standard terms. Data and account details are retained according to MyCleanPC’s privacy and terms - you should request account deletion directly if you want your account removed.

Will I get a refund?

MyCleanPC’s official terms state that monthly and annual subscription fees are non‑refundable. An exception exists for standalone software purchases (not ongoing services): refunds for standalone software are available within 30 days of purchase if handled via RealDefense (MyCleanPC’s software partner); these refunds are processed within about ten business days when approved. Some third‑party guides (for example, DoNotPay) assert a 30‑day money‑back guarantee, but that conflicts with MyCleanPC’s official terms, so rely on the company’s published policy and any receipts or order terms you received at purchase.

Mycleanpc plans and pricing

Your consumer rights in Canada

Canadian federal and provincial consumer protection laws require clear disclosure of automatic renewal terms in many circumstances; provinces such as Quebec have additional rules (for example, certain contracts include a 10‑day cancellation right). If automatic renewal terms were not clearly disclosed or cancellation was made difficult, you may be able to challenge charges under provincial consumer‑protection rules. You also have the option of contacting your bank or credit‑card company to request a chargeback or dispute an unauthorized or deceptive billing charge - financial institutions commonly consider lack of clear disclosure or inability to cancel when evaluating disputes.

Customer experiences

Reviews are mixed. Many customers praise MyCleanPC technical support staff as knowledgeable, patient and effective at resolving specific computer issues. At the same time, numerous complaints appear about unexpected recurring charges, unclear disclosure of automatic subscription renewals, and difficulty cancelling subscriptions even after repeated attempts - several customers report continued billing after cancellation attempts and frustration with refund denials or only partial refunds. Use careful documentation when you interact with support or billing.

Documentation checklist

• Order confirmation and receipt (email or printed)
• Billing statements showing charges (credit card or bank statements)
• Screenshots of subscription pages, trial‑offer terms, or popups
• Copies of all communication with MyCleanPC (emails, chat transcripts) and representative names/dates
• Proof of cancellation attempts (call notes, timestamps, registered‑mail delivery receipt)
• App store receipts if billed via Apple or Google Play

Common mistakes

Customers commonly assume that cancelling via the app or uninstalling software automatically stops billing; uninstalling the program does not cancel a subscription billed through the website, Apple or Google. Another frequent error is waiting until after a free trial or renewal date to cancel, which can result in an immediate charge. People also sometimes rely solely on word‑of‑mouth claims of guarantees (e.g., a 30‑day money‑back promise from third‑party sites) instead of checking the vendor’s written terms; that can lead to unmet expectations. Always keep written proof of cancellation and confirmation numbers.

Comparative recap

After cancelling

After you cancel, save confirmation details and monitor your bank and card statements for at least one billing cycle. If you see unauthorized or continued charges, first contact MyCleanPC with your cancellation confirmation; if that fails, contact your card issuer to dispute the charge. Useful links: MyCleanPC terms (MyCleanPC Terms), a third‑party cancel guide (DoNotPay cancel guidance), and consumer review pages (Trustpilot, Sitejabber). Consider changing account passwords, uninstalling unwanted software, and documenting any further contacts with the company.

Address

For written cancellations or registered mail, you can send correspondence to:

1541 Ocean Ave. Suite 200, Santa Monica, CA 90401, United States

Note: sending registered mail with a return receipt gives you proof of delivery. Some customers report that alternate corporate or DMCA addresses (for example in the Pasadena area) may reach different departments, but the Santa Monica address is the primary mailing address available.