Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Nab Solutions
6815 – 8 Street NE, Suite 290
T2E 7H7 Calgary
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Nab Solutions service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Nab Solutions: Easy Method
What is Nab Solutions
Nab Solutions is a Calgary-based company that offers a weekly subscription service (marketed as a Lending Finder Program and credit education tools) intended to help users find third‑party loan providers and improve credit knowledge. Subscriptions are billed weekly and access is delivered digitally to the customer’s registered email.
How to cancel Nab Solutions
- Send a written 30‑day cancellation notice to admin@nabsolutions.ca (email is the primary contact listed). Alternatively, mail a signed written notice by registered/recorded delivery to Nab Solutions, 6815 - 8 Street NE, Suite 290, Calgary AB T2E 7H7; keep proof of delivery. During the 30‑day notice period you retain access and the service will continue to be billed weekly; at the end of the 30 days the subscription ends automatically. If you purchased via the App Store or Google Play, follow the platform’s cancellation process (Nab’s public materials do not provide a different mobile‑app workflow).
What happens when you cancel
When Nab Solutions receives your written 30‑day notice, your subscription remains active and billable on the weekly schedule for that 30‑day period. After the 30 days have elapsed the subscription should stop automatically and you should lose access to subscriber features. Nab retains records required to operate the service; if you need copies of communications or account records, request them in writing as part of your cancellation correspondence.
Will I get a refund?
Nab Solutions’ stated policy is that all sales are final and non‑refundable once digital access has been delivered to your registered email. Refunds are not provided for dissatisfaction, non‑use, or change of mind. The primary exception published is if you did not receive access: in that case you should contact support within 24 hours to request resolution. If you believe you were charged without valid consent or the company continued billing after a valid cancellation, you may need to pursue a dispute through your financial institution or a regulator (see “Your consumer rights in Canada” below).
Nab Solutions plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Membership | C$20.45/week | Weekly | Access to Lending Finder Program (software matching to third‑party loan providers), expert‑supported credit education, self‑serve tools, credit education modules |
Your consumer rights in Canada
Under Canadian consumer protection frameworks there is not an automatic statutory 14‑day cooling‑off right that applies to all digital subscription products; Nab Solutions’ terms expressly state that sales are final once digital access is delivered. If you experience unauthorized charges or the company fails to stop billing after a valid cancellation request, you may escalate by contacting your financial institution to stop pre‑authorized debits or to dispute transactions. You can also contact the Financial Consumer Agency of Canada (FCAC) for information about banking and payment disputes and consider filing complaints with consumer protection bodies such as the Better Business Bureau. Keep in mind that remedies depend on the facts of your situation (consent, timing, communications and evidence).
Customer experiences
Public reviews are mixed. Some customers report clear value and measurable credit improvements, praising transparency and support. However, many reviewers and complaints allege unclear enrollment practices (customers saying they believed they were applying for a loan rather than subscribing), unexpected weekly charges of approximately C$20.45, repeated or unauthorized withdrawals, and difficulty getting billing stopped after requesting cancellation. Several consumers who could not resolve the issue directly reported taking the matter to their bank or consumer complaint services.
Documentation checklist
- Copy of your registration/receipt and any welcome email showing account creation and access delivery.
- Sent cancellation notice (email copy and time stamp or registered mail tracking and delivery receipt).
- Bank or card statements showing each charge (dates and amounts).
- Any correspondence with Nab Solutions (support tickets, replies, screenshots).
- Screenshots of the product or checkout pages showing pricing, billing frequency, or subscription terms.
- Notes of phone calls (date, time, who you spoke with) if applicable.
Common mistakes
Consumers commonly make a few avoidable errors: sending an informal message (e.g., a social media message) instead of a clear 30‑day written notice and therefore lacking proof; failing to keep copies of emails and bank statements that show ongoing charges; assuming a cancellation with the app vendor (App Store or Google Play) was sufficient when the company’s materials direct cancellations via email/website; and waiting past the 24‑hour window to report non‑delivery of access if that exception is relevant. These mistakes can make it harder to dispute charges or stop collections quickly.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via nabsolutions.ca / email notice) | No refund once access delivered; exceptions only if access never provided | Moderate to High (company policy states final sale; some reviewers report continued billing issues) |
| App Store / Google Play | Depends on platform rules - Apple/Google may consider refunds under their policies | Moderate (follow the platform’s refund and subscription cancellation processes) |
| Financial institution dispute / PAD stop | Possible recovery if bank finds charges unauthorized or PAD rules breached | Moderate to High (requires documentation and a bank investigation) |
After cancelling
After you submit your 30‑day written notice, keep copies of the notice and proof of delivery. Monitor your bank/card statements during and after the notice period for any further charges. If charges continue, contact your card issuer or bank immediately to dispute the transactions or to request a stop to pre‑authorized debits. Useful resources: Nab Solutions main site (nabsolutions.ca), Apple subscription support (Apple subscription support), Google Play subscription help (Google Play subscriptions), the Financial Consumer Agency of Canada (FCAC), and general complaints platforms such as the Better Business Bureau (BBB) and review sites like Trustpilot (Trustpilot).
Address
6815 - 8 Street NE, Suite 290, Calgary AB T2E 7H7, Canada