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I hereby notify you of my decision to terminate the contract relating to the Numerator service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Numerator: Easy Method
What is Numerator
Numerator is a market intelligence and consumer data company that provides shopping behavior, consumer panels, and analytics to businesses. It collects and aggregates purchase and panel data to help clients understand market trends, product performance, and consumer preferences.
The service is subscription-based and typically includes access to an online dashboard, reports, and data exports governed by Numerator’s terms of service and privacy policy.
How to cancel Numerator
Cancellation options vary by contract type (monthly, annual, enterprise) and the method you originally used to subscribe. Before you begin, check your Numerator agreement for notice periods, required contact channels, and any termination fees. Prepare your account details and proof of purchase so you can provide clear information to support.
- Log in to your Numerator account and look for a subscription or billing section to cancel directly. Save any on-screen confirmation or cancellation ID.
- If no self-serve option exists, contact Numerator support by email or phone, provide your account and billing details, request written confirmation of cancellation, and note the date and agent name.
- For formal notices or disputed cancellations, send a written cancellation to the address below by registered mail (raccomandata A/R) so you have proof of delivery. Keep a copy of the letter and the postal receipt.
- If you paid through a third party (reseller, app store, or payments processor), follow that provider’s cancellation/refund process as well and keep records.
What happens when you cancel
When you cancel, the exact effect depends on your contract: access may end immediately, at the end of the current billing period, or after a specified notice period. Numerator’s terms of service determine whether your account is suspended or fully closed on cancellation.
Data retention and export policies are governed by Numerator’s privacy policy and your agreement. In many cases you will be able to export your reports and data before deletion; once an account is closed permanently some data may no longer be recoverable. If you need copies of data, export them before initiating cancellation or request preservation in writing.
Will I get a refund?
Refund eligibility depends on the specific plan and the terms in your subscription agreement. Many subscriptions are non-refundable for periods already used; others allow prorated refunds for unused time. Exceptional refunds can be granted for billing errors, duplicate charges, or if the service was materially not provided, but these are handled case-by-case.
If you believe you are owed a refund, contact Numerator support with proof (invoices, payment receipts, correspondence). If the provider refuses and you paid by card, you may also discuss a chargeback with your card issuer; keep in mind time limits and applicable fees. Document all communications and confirmations.
Numerator plans and pricing
| Plan | Billing | Price | Typical features |
|---|---|---|---|
| Basic / Individual | Monthly or Annual | Varies | Dashboard access, limited reports, basic exports |
| Business / Team | Monthly or Annual | Varies | Expanded reports, team accounts, larger export limits |
| Enterprise / Custom | Custom billing | Varies | Custom integrations, dedicated support, SLAs |
Your consumer rights in Canada
Canadian consumer protection is governed by federal and provincial laws rather than a single nationwide cancellation right for online subscriptions. Privacy and personal data are protected under federal PIPEDA for commercial organizations and by provincial privacy regimes in some provinces; this gives you rights to access and request correction of your personal information. If you believe your personal data has been misused, you can contact the Office of the Privacy Commissioner of Canada.
For billing disputes, you can raise the issue with your payment provider (credit card issuer) and consider provincial consumer protection agencies or small claims court for unresolved money claims. If you suspect fraudulent practices, report them to your provincial consumer protection office or to national resources such as Innovation, Science and Economic Development Canada.
Customer experiences
Customers report a mix of experiences: many cancellations are completed quickly through the account portal or support email with prompt confirmation, while others require follow-up when confirmations are not provided or when billing overlaps with notice periods. Enterprise customers sometimes need to negotiate termination obligations with an account representative. Regardless of experience, clear documentation and timely requests improve outcomes.
Documentation checklist
- Account email and username, subscription/order number, and billing details
- Copies of invoices and payment receipts
- Screenshots of account settings or cancellation screens
- All correspondence with Numerator support (emails, chat transcripts)
- Registered mail receipt or delivery confirmation if you send a written notice
- Any confirmation of cancellation or cancellation ID from Numerator
Common mistakes
Common mistakes include relying solely on a verbal or phone promise without written confirmation, cancelling too close to the renewal date and missing the required notice period, and forgetting to export data before account closure. Another frequent error is sending cancellation instructions to the wrong recipient (for example, a sales contact rather than billing/support) or not using a method that provides proof of delivery for formal notices.
To avoid these problems, request and save written confirmation, verify any notice periods in your contract, and use registered mail for formal notices when necessary.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account (self-serve) | Varies | Low |
| Email to support | Varies | Medium |
| Phone support | Unlikely without written proof | Medium - High |
| Registered mail to company address | Varies | Medium (best proof of notice) |
After cancelling
After you cancel, confirm in writing that the subscription is terminated and retain any confirmation IDs or emails. Monitor your bank and card statements for any unexpected post-cancellation charges and raise disputes promptly if needed. If you have privacy concerns or need copies of personal data, contact Numerator’s privacy contact and, if unresolved, consider filing a complaint with the Office of the Privacy Commissioner of Canada.
Useful resources: Office of the Privacy Commissioner of Canada, Innovation, Science and Economic Development Canada, and your provincial consumer protection office (for example, Consumer Protection Ontario).
Address
For formal notices or arbitration/cancellation delivery by registered mail (raccomandata A/R), send to:
Numerator
24 E Washington St., Suite 1200
Chicago, IL 60605
United States