Serviço de cancelamento N°1 em Cyprus
Número de contrato:
À atenção de:
Departamento de Cancelamentos – Pdf Guru
Stavrou 26
2034 Nicosia
Assunto: Cancelamento de contrato – Notificação por email certificado
Exmos. Senhores,
Venho por este meio notificá-los da minha decisão de rescindir o contrato número relativo ao serviço Pdf Guru. Esta notificação constitui uma intenção firme, clara e inequívoca de cancelar o contrato, com efeitos a partir da primeira data possível ou de acordo com o período de aviso prévio contratual aplicável.
Solicito que tomem todas as medidas necessárias para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a correta receção deste pedido;
– e, quando aplicável, enviar-me o extrato final ou confirmação de saldo.
Este cancelamento é-vos enviado por email certificado. O envio, o carimbo de data/hora e a integridade do conteúdo estão estabelecidos, tornando-o uma prova equivalente que cumpre os requisitos de prova eletrónica. Dispõem, portanto, de todos os elementos necessários para processar corretamente este cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e liberdade contratual.
Em conformidade com a Lei de Defesa do Consumidor e a regulamentação de proteção de dados, solicito também que:
– eliminem todos os meus dados pessoais não necessários para as vossas obrigações legais ou contabilísticas;
– encerrem todas as contas pessoais associadas;
– e me confirmem a eliminação efetiva dos dados de acordo com os direitos aplicáveis em matéria de proteção da privacidade.
Conservo uma cópia integral desta notificação, bem como a prova de envio.
Com os melhores cumprimentos,
11/01/2026
Cancellation Pdf Guru: Easy Method
What is Pdf Guru
Overview
Pdf Guru is a digital PDF editor and scanner app that offers features such as OCR, unlimited edits, conversions, signatures and cloud-enabled document handling. It is available as a website subscription and as in‑app purchases through mobile app stores, and pricing and purchase flow can differ between the website and the App Store/Google Play.
How to cancel Pdf Guru
- Website subscription: sign in at pdfguru.com, go to your subscription settings and actively cancel there at least 24 hours before the trial end or the next billing date; do not rely on uninstalling the app to stop billing.
- App Store (iOS): if you purchased via Apple, cancel through your Apple ID subscriptions in the App Store (see Apple subscription management); App Store purchases must be handled in Apple’s subscription settings.
- Google Play (Android): if purchased via Google Play, cancel via Google Play > Subscriptions (see Google Play subscriptions); Google handles billing for in‑app purchases made through Play.
- Confirm cancellation: wait for and save the cancellation confirmation email from Pdf Guru (missing that email often indicates cancellation was not completed). If charges continue after you cancelled, contact Pdf Guru support and your payment provider promptly.
What happens when you cancel
When you cancel an active subscription, billing should stop at the next renewal; you typically retain access to paid features until the end of the current billing period or trial. Cancellation does not automatically delete your account or documents - your data may remain accessible under Pdf Guru’s retention policies unless you request deletion. If a cancellation confirmation is not received, the cancellation may not have been completed and auto‑renewal may continue.
Will I get a refund?
Refunds for website purchases are not routinely offered. Pdf Guru’s published policy indicates refunds may be possible if you contact support within 30 days, experienced technical issues, and a money‑back option was presented at checkout. EU customers have a statutory 14‑day withdrawal right, but that does not automatically apply to Canadian purchases. Many users report refund requests being refused after unexpected auto‑renewals; some customers report success by persistently contacting support and, if necessary, disputing the charge with their bank or card issuer.
Pdf Guru plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Unlimited access (in‑app purchase, iOS App Store) | C$? (App Store displays in CAD; app listings show various US$ amounts such as US$8.99, US$9.99, US$52.99) | One‑off / Subscription (varies by tier) | Unlimited scans, OCR, signature, scanner pro features |
| Lifetime Access (in‑app purchase, iOS App Store) | C$? (App Store lists US$69.99 or US$79.99 depending on variant) | One‑time | Full features - lifetime |
| 7‑day trial → Monthly subscription (via website) | C$? (~US$0.99 or US$1.99 for trial, then US$49.99/month) | Weekly trial → Monthly | Unlimited edits, downloads, conversions |
| Annual plan (via website) | C$? (~US$24.95/month billed annually = US$299/year) | Annual | Full access to all features |
Your consumer rights in Canada
Canadian consumer protection laws require that automatic renewals and recurring billing be clearly disclosed and that cancellation be made easy and transparent. If renewal terms were hidden or misleading, you may have grounds to challenge the charge. Canadian customers can dispute unauthorized or improperly disclosed charges with their payment provider under Canadian credit/debit card industry codes and should also check provincial consumer protection agencies for specific remedies. If a business refuses a reasonable refund where disclosure was inadequate, you can escalate to your card issuer for a dispute or to consumer protection authorities.
Customer experiences
Customer reports are mixed. Many reviewers on platforms such as Trustpilot praise Pdf Guru’s usability and describe helpful, responsive support that issues quick cancellations. At the same time, there are multiple complaints across review sites and forums about unexpected recurring charges after a low‑cost trial and difficulty obtaining refunds. A common theme in negative reports is cancellation attempts that appeared successful but lacked a confirmation email, after which recurring billing continued.
Documentation checklist
- Subscription confirmation or receipt (from Pdf Guru or the App Store/Google Play)
- Billing statements or bank card transaction showing the charge
- Cancellation confirmation email (if received) or screenshots of cancellation screens
- Support correspondence (emails/chats) and dates you contacted support
- App store purchase history screenshot if bought via Apple or Google
Common mistakes
Frequent errors include assuming uninstalling the app cancels the subscription (it does not), canceling less than 24 hours before renewal (which may be too late), cancelling in the wrong place (website vs App Store/Google Play), and not saving a cancellation confirmation email - without that confirmation, disputes are harder to prove. Another mistake is waiting too long after an unwanted auto‑renewal to ask for a refund; early contact strengthens refund prospects.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website subscription cancellation via Pdf Guru account | Possible if requested within 30 days and issues documented; often denied otherwise | Low - Medium (easy to cancel if done correctly; keep confirmation) |
| App Store / Google Play cancellation | Refunds handled by Apple/Google policies; possible but depends on store rules | Medium (must cancel in store; refunds require contacting store support) |
| Contacting support + chargeback/dispute | Occasionally successful after persistence; may take ~14 days or longer | High (time‑consuming; may require escalation and documentation) |
After cancelling
After you cancel, save or export any documents you need, keep copies of receipts and the cancellation confirmation email, and monitor your card or bank account for further charges for at least one billing cycle. If you do see an unexpected renewal charge, contact Pdf Guru support immediately (see the money‑back policy and terms linked below), then file a dispute with your card issuer if unauthorized charges persist. Helpful links: Pdf Guru terms (pdfguru.com/terms), Pdf Guru money‑back policy (pdfguru.com/money-back-policy), Apple subscription help (Apple: manage subscriptions), Google Play subscriptions (Google Play: cancel subscriptions), and general Canadian financial consumer guidance (Financial Consumer Agency of Canada).
Address
Spett.le LOPOFIST LIMITED, Stavrou 26, Strovolos, 2034, Nicosia, Cyprus