Cancellation service N°1 in United States
Cancellation Plugin Alliance: Easy Method
What is Plugin Alliance
Overview
Plugin Alliance is a company that sells audio plugins and offers subscription plans that provide access to a large library of third‑party and in‑house audio processing tools. Customers can purchase perpetual licenses for individual plugins or subscribe to tiered "All‑Access" plans that grant temporary access to the full library plus the option to keep a limited number of plugins permanently.
How to cancel Plugin Alliance
- Web (Plugin Alliance account): Log into your Plugin Alliance account, go to the Subscriptions tab, and cancel there. Once cancelled you will not be charged further for future billing periods; you retain access for the remainder of the subscription term. Web cancellation is the direct method for subscriptions billed by Plugin Alliance.
- App Store (iOS): If your subscription was purchased via Apple's App Store, you must cancel through your Apple ID subscription management (Plugin Alliance cannot cancel App Store subscriptions for you).
- Google Play (Android): If the subscription was purchased via Google Play, manage and cancel the subscription through your Google Play account's subscription settings.
- Written cancellation (mail): If you prefer a written notice, send a clear, dated cancellation letter including your account email, order number(s), and a request to cancel automatic renewals. Use certified mail (raccomandata A/R) or another tracked method to ensure proof of receipt; see the Address section below.
- Support contact: You may also open a support ticket through Plugin Alliance's support channels for confirmation or assistance, but account/subscription cancellations made in the Plugin Alliance account dashboard are the primary and fastest method.
What happens when you cancel
When you cancel a Plugin Alliance subscription billed directly by Plugin Alliance, future renewals are stopped. You keep access to the subscription benefits for the remainder of the prepaid term (for example, until the end of the current month or year just paid). Perpetual licenses you previously purchased remain valid and usable on your licensed machines.
Subscription status in your account will be updated to reflect cancellation. Plugin Alliance retains account and purchase records for support and licensing purposes; if you want data deleted or further changes, contact Plugin Alliance support and consult applicable privacy policies.
Will I get a refund?
Refund entitlement depends on the product type and where you purchased it. For perpetual licenses purchased directly from Plugin Alliance, a full refund is available only within 14 days of purchase and only if the license has not yet been activated. For subscriptions billed directly by Plugin Alliance, the published policy is that subscription fees are non‑refundable once a term is paid, except where applicable law requires otherwise.
If you purchased via Apple's App Store or Google Play, refunds and any exceptions are governed by Apple or Google's policies and must be requested from those stores. If you believe local consumer‑protection law in Canada entitles you to a refund, document your case and contact Plugin Alliance and, if needed, your payment provider or a consumer protection authority.
Plugin Alliance plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| CORE (All‑Access) | USD 14.99/month (est. CAD ~20 - 21/month) | Monthly | Full access to 200+ plugins, pick 3 to own forever, activate on 3 machines |
| CORE (Annual) | USD 149.99/year (est. CAD ~200 - 205/year) | Annual | Same as monthly, plus 2 months free |
| PRO (All‑Access + PA Perks) | USD 29.99/month (est. CAD ~40 - 41/month) | Monthly | Full access to 200+ plugins, pick 10 to own forever, PA Perks, activate on 3 machines |
| PRO (Annual) | USD 299.99/year (est. CAD ~400 - 410/year) | Annual | Same as monthly plus 2 months free |
Your consumer rights in Canada
Plugin Alliance does not publish Canada‑specific cancellation or refund rules on its site. Canadian consumers remain protected by federal and provincial consumer protection laws, which may affect automatic renewal disclosures, unfair contract terms, and refund rights for digital goods and services. Consumers in Canada should review the applicable provincial consumer protection statutes and consider remedies such as disputing charges with the payment provider or filing a complaint with the provincial consumer protection office if a company fails to honor statutory rights.
Customer experiences
Public reviews are mixed. Many customers praise the audio quality, value of subscription offers, and, in some cases, responsive support or timely refunds when issues arose. At the same time, there are numerous complaints about slow or unhelpful customer service, difficulty obtaining refunds for subscriptions, problems with installation/licensing tools, and frustrations around subscription renewals or cancellations. Social media and forum posts echo these concerns and recommend retaining clear proof of purchase and cancellation confirmations.
Documentation checklist
- Account email and username
- Order number(s) and purchase date(s)
- Payment method used (card, PayPal, App Store, Google Play)
- Subscription plan name and billing period
- Screenshots of subscription status, billing charges, and any support correspondence
- Activation status for perpetual licenses (to verify eligibility for a 14‑day refund)
- Certified mail tracking number or support ticket ID as proof of cancellation request
Common mistakes
Common mistakes include attempting to cancel a subscription in the Plugin Alliance dashboard when the subscription was billed through Apple or Google Play (those must be cancelled through the store), assuming an automatic refund after cancelling, and failing to keep proof of cancellation or purchase. Another frequent issue is missing the 14‑day window for a full refund on perpetual licenses because the license was already activated. Example: canceling an App Store subscription in your Plugin Alliance account will not stop Apple from charging the next renewal - cancellation must be performed in your Apple ID subscriptions.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Plugin Alliance account) | Subscription: generally no refunds; Perpetual: refund within 14 days if not activated | Low - cancel via Subscriptions tab; keep confirmation |
| App Store (Apple) | Refunds handled by Apple per App Store policy; Plugin Alliance cannot directly refund App Store purchases | Low - Medium - cancel via Apple ID subscriptions; refunds are at Apple's discretion |
| Google Play | Refunds handled by Google Play; Plugin Alliance cannot directly issue refunds for Google Play purchases | Low - Medium - cancel via Google Play subscriptions; refund outcomes vary |
| Mail / Certified letter | Cancellation request accepted; refunds depend on product type and policy (see above) | Medium - slower but provides proof of receipt when sent certified |
After cancelling
After you cancel, keep copies of cancellation confirmations, support ticket IDs, and bank or card statements showing that future charges stopped. If you need to request a refund or escalate a dispute, use the documentation checklist above. For store purchases, use the appropriate store refund channels.
Helpful links: Plugin Alliance home/support: https://www.plugin-alliance.com; Apple subscriptions support: https://support.apple.com/en-ca/HT202039; Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481?hl=en; Canadian consumer protection resources: https://www.canada.ca/en/services/business/consumer-protection.html.
Address
For written cancellation requests or mailed notices, send to:
Plugin Alliance, LLC
2 Avenue de Lafayette, 4th Floor
Boston, MA 02111
USA
When mailing, use certified mail (raccomandata A/R) or another tracked service to obtain proof of receipt.