Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Productioncrate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Productioncrate: Easy Method
What is Productioncrate
ProductionCrate is a subscription-based online library of creative assets - such as visual effects, sound effects, video overlays and motion graphics - aimed at filmmakers, motion designers and content creators. It offers tiered plans (free, monthly, annual, enterprise) that grant different download limits, asset resolutions and licensing permissions for personal and commercial use.
How to cancel Productioncrate
- Web (Stripe) / Dashboard: Sign in to your account at ProductionCrate, go to Account → Subscription and choose Cancel. Keep a screenshot or confirmation email after cancelling.
- PayPal: If you paid via PayPal, go to your PayPal account → Settings → Payments → Manage pre-approved payments (or Autopay) and cancel the ProductionCrate billing agreement there. Keep a screenshot of the cancellation confirmation.
- App Store (iOS): If you subscribed through Apple, cancel via your Apple ID subscriptions (on iPhone: Settings → your name → Subscriptions) or manage subscriptions at Apple Support: manage subscriptions. Cancelling in-app through Apple stops auto-renewal; you retain Pro features until the end of the paid period.
- Written cancellation (optional for records / dispute): Send a cancellation letter to the company address (see Address section) using certified mail / return receipt requested and keep the receipt as proof of delivery. Include your account email, subscription ID, payment method, and a clear request to cancel and stop future billing.
What happens when you cancel
When you cancel, automatic renewal is stopped. If you cancel mid-subscription, ProductionCrate’s stated policy is that you retain Pro features until the end of your current billing period; access ends at the period expiry. Your account data (profile, downloads history) may remain with the service per their terms; if you need deletion, request account removal separately through support. If you subscribed through Apple, Apple handles renewal control and you’ll keep access until the App Store subscription period ends.
Will I get a refund?
ProductionCrate’s published policy states that no refunds are issued for any remaining subscription period after cancellation, and that no refund will be given if a subscription is terminated for breach of terms. However, consumers in Canada may have statutory rights (see next section) that can override a merchant’s “no refunds” clause in certain circumstances, especially within applicable cooling-off periods or where laws require a refund for digital subscription services. If you believe you’re entitled to a refund under Canadian law, request one in writing, keep records, and escalate to your payment provider or provincial consumer protection authority if necessary.
Productioncrate plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Pro (Monthly) | approx. C$53/month | Monthly | Full access to all libraries, high-resolution assets, up to 50 downloads/day |
| Annual Pro (Yearly) | approx. C$34/month (C$405/year) | Annual | Same as Pro Monthly, discounted rate when billed annually |
| Sample | approx. C$13 - 20/month | Monthly | Limited access: HD/2K assets, limited downloads per day (e.g., 20 downloads/day) |
| Enterprise | Custom (likely C$85 - 95/month equivalent) | Monthly | Full access, 100 downloads/day, support for up to 5 team members, extended licensing |
Your consumer rights in Canada
Canadian consumer protection laws vary by province but commonly provide a short statutory cooling-off or cancellation right for certain digital purchases and subscription services (often around 14 days), and require merchants not to contract out of basic consumer rights. A merchant’s published “no refunds” policy may therefore be limited by provincial or federal law. If you cancel promptly after purchase or within any statutory period, you may be entitled to a refund despite ProductionCrate’s stated policy. For formal disputes, contact your provincial consumer protection office or a legal advisor, and document all communications and receipts.
Customer experiences
Customer feedback is mixed. Positive reviews praise ProductionCrate’s large and useful library of special effects, high-quality assets, affordable plans for serious users, and licensing flexibility. Negative comments focus on the limited free tier, the perception that much of the best content is locked behind paid plans, and reports of confusion or frustration with PayPal billing pages or subscription management. These experiences suggest checking your payment method and subscription source carefully when cancelling to avoid surprises.
Documentation checklist
- Account email and username used with ProductionCrate
- Subscription ID or invoice number and date of purchase
- Payment receipts or bank/card statements showing the charge
- Screenshots of subscription status in your ProductionCrate account, App Store subscription screen, or PayPal pre-approved payments page
- Copies of any cancellation confirmation emails or on-screen messages
- Certified mail receipt / return-receipt if you send a written cancellation
- Relevant Terms of Use or license excerpts (save the page or screenshot)
Common mistakes
Many people assume cancelling through one channel cancels all possible renewals - e.g., cancelling a ProductionCrate web subscription but not the PayPal pre-approved payment, or vice versa. Subscribing via the App Store requires cancellation in Apple’s subscriptions, not just on the ProductionCrate site. Another frequent error is not saving cancellation confirmation or the certified mail receipt, which makes disputes harder. Finally, relying solely on the merchant’s “no refunds” policy without checking local consumer law can lead to missed opportunities to obtain a refund within statutory periods.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (ProductionCrate account / Stripe) | No refunds per ProductionCrate policy; possible refund under Canadian law if within statutory period | Easy - cancel in account dashboard |
| App Store (iOS) | Refunds handled by Apple; ProductionCrate policy does not apply. Apple may issue refunds per its own rules. | Moderate - cancel via Apple ID subscriptions; refund requests via Apple Support |
| PayPal pre-approved payments | No refunds per ProductionCrate policy; PayPal disputes or buyer protection may offer remedies in some cases | Moderate - cancel agreement in PayPal; open dispute if necessary |
| Certified mail cancellation letter | No guaranteed refund (per company policy); provides strong evidence if pursuing a refund under Canadian consumer protection | Harder - requires drafting, postage, and waiting for delivery confirmation |
After cancelling
Keep all records: screenshots, confirmation emails, bank statements and certified mail receipts. If you paid via App Store and want a refund, request it from Apple at Report a problem (Apple). If you used PayPal, confirm the billing agreement is cancelled at PayPal Autopay and open a dispute if needed. For web/credit card payments, contact your card issuer for a chargeback only after attempting resolution with the merchant. For guidance on Canadian consumer rights, see Government of Canada - consumer information. If you need to escalate, contact your provincial consumer protection office or consider legal advice.
Address
ProductionCrate (for written cancellation notices): 6974 Convoy Court Road, San Diego, CA 92111, United States. Send via certified mail / return receipt requested and retain the delivery record.