Cancellation service N°1 in Czech Republic
Contract number:
To the attention of:
Cancellation Department – Pycharm
Na hřebenech II 1718/10
140 00 Praha 4, Nusle
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pycharm service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Pycharm: Easy Method
What is Pycharm
PyCharm is an integrated development environment (IDE) for Python by JetBrains, providing code editing, debugging, testing and project management features. It is available in commercial and community editions and is commonly sold as a time-limited subscription for professional use.
How to cancel Pycharm
- Sign in to your JetBrains account at account.jetbrains.com and check Subscriptions; disable auto-renew or cancel the subscription there if the option is available.
- If you bought through a reseller (for example CDW.ca), contact that reseller’s support or account manager and follow their cancellation/refund process; keep the reseller order number handy.
- If you cannot cancel online, open a support request with JetBrains at jetbrains.com/support including your account email, order/invoice number and the cancellation request.
- For a formal notice, send registered mail or courier (marked as “cancellation request”) to JetBrains’ corporate address; include your name, account email, order number, and the requested cancellation/stop-renewal date and keep the registered-mail receipt as proof.
- Retain all confirmation emails and any support ticket numbers until the cancellation and any billing or refund issues are fully resolved.
What happens when you cancel
Cancellation typically prevents future automatic renewals; whether access ends immediately or at the end of the paid period depends on the purchase terms and how you cancel. If the subscription was prepaid, many vendors allow continued access until the end of the paid term even after cancellation. Account data, settings and license history are usually retained by JetBrains per their account policy; request exports or copies from support before you lose access if you need them.
Will I get a refund?
Refund eligibility depends on where and how you purchased PyCharm, the timing of your request, and JetBrains’ or the reseller’s terms of sale. Direct purchases from JetBrains, purchases through an app store, and purchases from resellers can each have different refund rules. Typical exceptions that make refunds more likely include duplicate charges, billing errors, or statutory consumer rights. To seek a refund, contact the seller (JetBrains or the reseller), provide proof of purchase and explain the reason; acting promptly improves the chance of a favorable outcome.
PyCharm plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Commercial - 1‑year subscription (1 developer) | C$473.99 | Annual | Full PyCharm IDE (commercial license) for one developer, 1‑year subscription |
Your consumer rights in Canada
As a purchaser in Canada you have rights under federal and provincial consumer protection laws. These laws prohibit deceptive practices and provide remedies for goods or services that are not as described or are defective. The exact rights and timeframes vary by province and by whether the purchase was made as a consumer (personal use) or for business. If you believe your rights have been breached, you can contact your provincial consumer protection office or the Competition Bureau for guidance.
Customer experiences
Users commonly report that PyCharm is a powerful, feature-rich IDE that improves productivity for Python development. Positive feedback highlights integrated debugging, intelligent code completion and tools for testing and deployment. On the other hand, some customers find subscription billing and renewals confusing - especially when purchased through third-party resellers - and some report delays resolving billing disputes or obtaining refunds. Experiences vary by purchase channel and responsiveness of support or reseller.
Documentation checklist
- Account email and JetBrains account ID
- Order number, invoice, and proof of payment (receipt from JetBrains or reseller)
- Subscription start and renewal dates
- Support ticket numbers and any cancellation confirmations
- Copy of registered mail or courier receipt if you sent a formal cancellation
Common mistakes
Common mistakes include waiting until after an automatic renewal to request cancellation or refund, contacting the wrong party (e.g., JetBrains when the purchase was through a reseller), and failing to keep proof of cancellation. Another frequent error is assuming a refund is automatic - refunds are not guaranteed and depend on terms of sale and timing - so always document communications and keep receipts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via JetBrains account (online) | Possible - depends on timing and JetBrains terms | Low |
| Contact JetBrains support / email | Possible - depends on case details and evidence | Medium |
| Registered mail / courier formal cancellation to corporate address | Less likely to produce an immediate refund but provides strongest proof of notice | Medium - High |
After cancelling
After you submit a cancellation, monitor your email and account for confirmation. If you expect a refund, track communications and the timeframe stated by the seller. If the purchase was via a reseller, escalate with the reseller first; if unresolved, contact JetBrains support and provide full documentation. For general consumer advice and escalation options in Canada, consult government resources and provincial consumer protection offices. Useful starting points: JetBrains support https://www.jetbrains.com/support/, JetBrains account management https://account.jetbrains.com/, and Government of Canada consumer information https://www.ic.gc.ca/eic/site/oca-bc.nsf/eng/home.
Address
JetBrains s.r.o.
Na hřebenech II 1718/10
140 00 Praha 4, Nusle
Czech Republic