Cancellation service N°1 in Cayman Islands
Contract number:
To the attention of:
Cancellation Department – Resumenerd
802 West Bay Road, PO Box 31119
KY1 1205 Grand Cayman
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Resumenerd service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Resumenerd: Easy Method
What is Resumenerd
Resumenerd is an online resume-building service that offers templates, guided editing tools and subscription access to create and download resumes and cover letters. It is operated by Specter Technologies Limited SEZC and is commonly offered via its website and mobile platforms.
How to cancel Resumenerd
- Via website: Sign in to My Account on the ResumeNerd site and follow the subscription or billing settings to cancel; you may also email help@resumenerd.com to request cancellation (per Terms & Conditions).
- Via iOS App Store: Cancel through Apple’s subscription settings in your App Store account (Apple manages iOS subscriptions and refunds).
- Via Google Play: Cancel through Google Play’s subscription settings in your Google account (Google manages Play subscriptions and refunds).
- By mail (registered/certified): Send a signed cancellation request by Certified/Registered Mail to the company address (see Address section). For proof, send with tracking and keep the receipt.
What happens when you cancel
When you cancel a ResumeNerd subscription, future automatic renewals should stop; however, access to paid features typically continues until the end of the current billing period unless otherwise stated. Your account data (resumes, templates, profile) generally remains stored under your account subject to the company’s data retention policies; check your account settings or Terms & Conditions for data deletion options.
If cancellation is not processed correctly or is disputed, you should monitor billing statements and your account to confirm that no further charges occur. For platform subscriptions (App Store/Google Play), cancellation must be handled in the platform settings - cancelling in the ResumeNerd site will not stop platform-managed renewals.
Will I get a refund?
Officially, ResumeNerd’s Terms & Conditions state that refunds are not guaranteed; if a refund is issued, it will be applied to the original payment method. The company’s published pricing and review sources show limited or no-refund policy for subscription charges. In practice, some consumers have obtained goodwill refunds after filing complaints (e.g., BBB cases), but those are exceptions rather than the stated rule.
If you believe an unauthorized or incorrectly processed charge occurred, raise the issue promptly with ResumeNerd via email and, if applicable, with the App Store/Google Play support and your bank or card issuer. Keep records of communications and receipts to support any refund request.
Resumenerd plans and pricing
| Plan | Price (USD) | Notes |
|---|---|---|
| Trial / 14-day access | $2.75 | Introductory 14-day access as reported by third-party review |
| Auto-renew (every 4 weeks) | $23.75 | Auto-renews every four weeks after trial; verify current price in your account |
| Annual | $99.95 | Annual subscription option |
Your consumer rights in Canada
Canadian consumers have statutory rights under federal and provincial consumer protection laws that may override contractual refund disclaimers, particularly where auto-renewal disclosure is unclear or cancellation is made difficult. Provinces differ on cooling-off periods and digital-subscription protections, so you may have additional remedies depending on your province of residence.
If you believe ResumeNerd violated disclosure rules or made cancellation unduly difficult, you can raise a dispute with your payment provider, contact your provincial consumer protection office, and document all communications. Regulatory bodies may consider the clarity of auto-renewal notices and the ease of cancellation when assessing complaints.
Customer experiences
Reviews are mixed. Many users praise ResumeNerd’s interface, useful editing tools, polished templates and - in some cases - responsive customer service. Positive feedback highlights the convenience of building resumes quickly.
Conversely, a number of complaints focus on unexpected recurring subscription charges after a trial, unclear disclosure of auto-renewal terms, and difficulties cancelling. Complaints logged with consumer platforms (e.g., Trustpilot, BBB) often describe continued charges after attempted cancellations and delays or poor responses from support. These mixed experiences point to the importance of documenting cancellations and monitoring billing closely.
Documentation checklist
- Account email and username used with ResumeNerd
- Order confirmation, receipt or invoice showing subscription start and amount
- Screenshots or PDFs of subscription settings, billing page and any cancellation confirmation
- Copies of emails sent to or received from help@resumenerd.com and any platform support (Apple/Google)
- Bank or card statements showing charges to the merchant
- Registered/Certified Mail proof (if you send cancellation by post) - include tracking receipt
Common mistakes
One frequent mistake is assuming cancelling on the ResumeNerd website cancels an App Store or Google Play subscription - platform subscriptions must be cancelled in the platform account to stop platform-managed renewals. Another is failing to cancel before the trial or billing renewal date; timing matters because many services allow access through the paid period even after cancellation. Not keeping a written confirmation or screenshot of cancellation is another common issue; without proof, disputes are harder to resolve. Finally, using a different email or payment method than the one on record can cause delays or failed cancellation attempts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website / My Account / Email | Not guaranteed; if issued, refunded to original payment method; exceptions possible via goodwill | Low - Medium (dependent on company response) |
| App Store (iOS) | Subject to Apple refund policies; request via Apple if charged | Low - Medium (managed via Apple account) |
| Google Play | Subject to Google Play refund policies; request via Google if charged | Low - Medium (managed via Google account) |
| Registered/Certified Mail | Refund policy unchanged, but provides strong proof of delivery/notice | Medium - High (slower but useful for formal disputes) |
After cancelling
After you cancel, keep copies of confirmation messages, screenshots and payment records. Monitor your bank or card statements for any unexpected charges and report them immediately to ResumeNerd, the platform (Apple/Google) if applicable, and your card issuer. For reference, check ResumeNerd’s Terms & Conditions at ResumeNerd Terms & Conditions, the third-party pricing review at TealHQ review, and consumer complaint pages such as the BBB complaints or Trustpilot. If you need stronger remedies in Canada, consider contacting your provincial consumer protection office or your payment provider to dispute charges.
Address
Primary (use for Registered/Certified Mail):
Specter Technologies Limited SEZC
802 West Bay Road, PO Box 31119
Grand Cayman, KY1‑1205, Cayman Islands
Notes: If you send cancellation by post, use Certified/Registered Mail to obtain tracking and proof of delivery. The Cayman Islands address is the primary business address; communications may also reach them at an alternative Iceland address in some cases. Retain postal receipts and tracking information for any formal dispute.