Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Revive
2650 Bristol Circle, Unit 500
L6H 6Z7 Oakville
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Revive service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Revive: Easy Method
What is Revive
Revive (Revive Organics / Revive Superfoods) offers subscription-based smoothie and superfood products delivered to customers, alongside a web portal called MyRevive for account management. Subscriptions can be purchased through the MyRevive website or via mobile app stores (Apple App Store or Google Play).
This guide explains how to cancel a Revive subscription in Canada, what to expect after cancellation, refund possibilities, common issues reported by customers, and your consumer rights.
How to cancel Revive
- If you purchased through the Apple App Store: cancel through your Apple ID Subscriptions settings (not by uninstalling the app). For guidance see Apple/Google cancellation notes.
- If you purchased through Google Play: cancel via your Google Play account (Play Store app or play.google.com → Subscriptions). Uninstalling the app does not cancel the subscription. See the same support note above.
- If your subscription is managed via MyRevive (web): sign in to the MyRevive account portal to cancel, or email MyRevive support to request cancellation. MyRevive supports immediate cancellations, end-of-billing cancellations, or custom-date cancellations. See the policy at MyRevive cancellation policy.
- If you prefer or if required, send a written cancellation by regular mail to the registered business address (include a clear statement requesting cancellation of your subscription). The registered mailing address is provided at the end of this guide.
What happens when you cancel
Cancellation method determines timing. App-store cancellations generally stop automatic renewals but leave access active through the paid period. Cancelling via MyRevive can be immediate, at the end of the current billing cycle, or on a specific date if you request that. After cancellation you should receive a confirmation (email or on-screen); keep that confirmation for your records.
Billing stops for future cycles once cancellation is effective, but you may retain access to paid benefits until the end of the period already paid for. Account data (order history, account email) is typically retained according to Revive’s policies; if you want data deleted, request that explicitly from support.
Will I get a refund?
MyRevive processes refunds at its discretion via Stripe. You may request a full refund within 30 days of payment if the service has not been used; prorated refunds for unused portions may also be available if requested within 30 days. See MyRevive cancellation policy for details.
For subscriptions billed through Apple or Google Play, cancelling does not automatically trigger a refund - access typically continues for the period already paid. Refunds for store purchases must be requested from Apple or Google directly and are handled under their respective refund policies. See the app-store guidance referenced above for more information.
Revive plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Varies | Varies | Varies |
Your consumer rights in Canada
Under Revive’s stated policies, customers may request refunds within 30 days if the service was unused; prorated refunds may be available. If you purchased through Apple or Google Play, you manage and request refunds through those platforms - cancellations do not produce automatic refunds. Provincial consumer-protection laws in Canada may provide additional rights concerning automatic renewals, unfair business practices, and disclosure; if you believe your statutory rights were violated, consider contacting your provincial consumer protection office or seeking legal advice. This guidance is informational and not legal advice.
Customer experiences
Reviews are mixed. Positive feedback commonly highlights product taste and convenience as a breakfast option. Negative feedback centers on difficulties cancelling subscriptions, unexpected recurring charges, being charged for orders not received, and long or unhelpful customer-service interactions. Multiple reviewers report they were required to phone support or could not cancel online, and some experienced unclear subscription terms. See customer reviews for more detail at Trustpilot (Canada).
Documentation checklist
- Order number(s) or subscription ID
- Account email and name used for the subscription
- Date of purchase and last charge
- Screenshots of subscription status or charges (if available)
- Copy of any cancellation confirmation or support correspondence
- Clear written statement of cancellation and refund request (if mailing)
Common mistakes
Do not assume uninstalling the app cancels the subscription - uninstalling does not stop billing for App Store or Google Play subscriptions. Another common mistake is not checking which platform (Apple, Google, or MyRevive) handled the purchase; cancellation must be done through that platform. Failing to keep proof of cancellation or not requesting refunds within applicable windows (for MyRevive, within 30 days for full/refunds in many cases) can make disputes harder to resolve. Also, some customers report relying on "skipping" a delivery without confirming subscription cancellation and then being billed the next cycle.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | No automatic refund on cancellation; refunds must be requested from Apple individually. | Usually managed via Apple ID Subscriptions; some users report difficulty or needing to contact support. |
| Google Play | No automatic refund on cancellation; refunds must be requested from Google Play. | Cancelable via Play Store subscriptions; uninstalling does not cancel; some users report recurring-charge issues. |
| MyRevive (web) | Refunds at MyRevive discretion via Stripe; full or prorated refunds may be available within 30 days if unused. | Can cancel via MyRevive portal or email; options for immediate, end-of-billing, or custom-date cancellations. |
After cancelling
After you cancel, keep your cancellation confirmation and monitor your payment method for any unexpected charges. If you need a refund from MyRevive, submit the request promptly (within 30 days where applicable) and include your documentation. For app-store purchases, follow the platform’s refund request process. Helpful links: MyRevive cancellation policy: https://myrevive.app/cancellation-policy/; app-store cancellation guidance: support note on Apple/Google cancellations. If issues persist, contact your payment provider or your provincial consumer protection office for next steps.
Address
Send written cancellation requests by regular mail (if you choose or if required) to the registered business address:
REVIVE ORGANICS INC., 2650 Bristol Circle, Unit 500, Oakville, ON, L6H 6Z7