Service de résiliation N°1 en Canada
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Sendit.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Sendit: Easy Method
What is Sendit
Overview
Sendit is an app-based service that offers interactive messaging features, games, and paid membership tiers (often called "Diamond" or similar) to unlock hints, reveals and other in‑app features. It is commonly distributed through mobile app stores and promoted with training or community offerings connected to the Sendit brand.
The guidance below is tailored for users in Canada and summarizes known cancellation steps, timelines, pricing examples observed in Canadian listings, and practical next steps.
How to cancel Sendit
Preferred and fastest method: email. Accepted methods include email, phone or postal mail. The account deletion/cancellation process has been reported to require a request from the email address used to create the account and can be completed within 48 hours but may take up to 7 days. You will receive a confirmation email when deletion is complete.
- Email (recommended): From the email address you used to create the Sendit account, send a cancellation or account deletion request to chris@getsendit.io. Include your account email, username (if any), the reason for cancellation, and a clear statement requesting account deletion. Retain a copy of the sent message and await the confirmation email (reported timeframe: under 48 hours, up to 7 days).
- Postmail: Send a signed cancellation letter (include account email, username and a clear deletion request) to: 5875 Rue Kieran, Saint‑Laurent, Quebec H4S 0A3, Canada. Keep a dated mailing receipt and a copy of the letter for your records.
- Phone: If a support phone number is provided in the app or on official Sendit pages, call and request cancellation; be prepared to verify ownership of the account (you may be asked to confirm the email address used to register).
What happens when you cancel
When the cancellation or deletion request is processed, your Sendit account should be removed and you will receive a confirmation email. Access to account features and any paid membership benefits will typically end once the account is deleted or the subscription period ends. If you subscribed through the Apple App Store or Google Play, billing is often handled by the store; you should check and cancel any active subscriptions there as well to prevent future charges.
Data retention and what exactly is deleted can vary; confirm in your deletion request whether you want full account deletion (including profile and message data) and request written confirmation of what was removed. Keep copies of all correspondence until the process is completed and confirmed.
Will I get a refund?
There is no publicly available, Sendit‑specific refund policy for Canadian users located in the reviewed documentation. That means refunds are not guaranteed and, if applicable, may depend on where and how you paid (for example, purchases billed via the Apple App Store or Google Play are subject to those stores' refund processes). If you believe you are entitled to a refund, contact chris@getsendit.io to request one and provide receipts and dates; also consider opening a refund request with your payment provider (Apple, Google, or card issuer) if applicable.
Keep in mind that provincial or federal consumer protection rules may apply to your situation (see below), but no Sendit‑specific refund or 14‑day "cooling off" statement for Canada was located in the available documentation.
Sendit plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Sendit Diamond Membership | C$6.99 | Unknown | Hints about who sent messages, exclusive games, anonymous profile viewing, theme customization, and more |
| sendit unlimited hints | C$12.49 | Unknown | Unlimited hints |
| sendit reveal | C$39.99 | Unknown | Reveal features (details unspecified) |
| Diamond Membership (alternate price) | C$4.99 | Unknown | Alternative Diamond Membership pricing (unclear if tiered or promotional) |
| Sendit Diamond Membership (other variants) | C$7.99 / C$9.99 | Unknown | Same as Diamond Membership, but different tiers/pricing options |
| sendit games | C$2.79 | Unknown | Access to Sendit games |
Your consumer rights in Canada
Canadian consumer protection laws vary by province but generally provide statutory rights around unfair business practices and certain purchases. No Sendit‑specific consumer rights or regulatory disclosures (for example, a 14‑day cooling‑off right) were found in the materials reviewed. If you believe a billing or contractual issue arises, you can contact your provincial consumer protection office or the Government of Canada consumer information pages for guidance and file complaints where appropriate.
For purchases made through Apple or Google, those stores have their own refund and dispute mechanisms which you can use in parallel with contacting the developer. If a charge is unauthorized, contact your card issuer or payment provider immediately.
Customer experiences
Reviews are mixed. Some users (including Canadian testimonials) praise Sendit and affiliated training resources for helpful content, supportive communities and real income or confidence gains. Other reports express serious concerns: users describe account deactivations without warning, billing problems (over‑charging and non‑refunds), and repeated account restrictions despite following rules. There are also critics who view some Sendit‑related offerings as aggressive marketing or resembling paid‑per‑letter or multi‑level schemes and who feel promises were overhyped.
Use these mixed reports to inform your decision: save receipts, document interactions, and request written confirmation of cancellations or refunds when possible.
Documentation checklist
- Account email address and username (the email used to create the account)
- Screenshots of subscription settings and in‑app receipts
- Order receipts or App Store/Google Play purchase records
- Copy of the cancellation email or signed postal letter and mailing receipt
- Dates and times of sent messages and any confirmation emails received
Common mistakes
Common errors include sending a cancellation request from an email other than the one used to register (which can delay or prevent processing), failing to cancel subscriptions directly through the App Store or Google Play when purchases were made there, sending an unsigned postal letter, and not keeping proof of the cancellation request and responses. Another frequent mistake is assuming account deletion happens instantly; the reported timeframe may be up to seven days, so keep records until you receive confirmation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email (chris@getsendit.io) | No public refund policy found; refunds not guaranteed - contact developer and payment provider | Easy - recommended and usually fastest |
| Postmail (signed letter) | No public refund policy found; refunds not guaranteed - contact developer and payment provider | Moderate - slower due to mail time and manual processing |
| Phone (if available) | No public refund policy found; refunds not guaranteed - contact developer and payment provider | Variable - depends on availability of a verified support number and verification steps |
After cancelling
After you submit a cancellation request, monitor the sending account email for confirmation. If you do not receive confirmation within seven days, follow up and keep all correspondence. If you were billed via the Apple App Store or Google Play, also verify your subscriptions in your account settings of those stores to ensure billing has stopped.
Useful resources: Apple subscriptions support, Google Play subscriptions support, and Government of Canada consumer information (links below). If you suspect unauthorized charges, contact your bank or card issuer immediately and consider filing a complaint with the appropriate provincial consumer protection office.
Sendit contact for cancellation requests: chris@getsendit.io (request must be sent from the email address used to create the account).
Helpful links: Apple - cancel subscriptions, Google Play - subscriptions, Government of Canada - consumer information
Address
Send postal cancellation letters to: 5875 Rue Kieran, Saint‑Laurent, Quebec H4S 0A3, Canada