Cancellation service N°1 in Singapore
Contract number:
To the attention of:
Cancellation Department – Skywork Ai
2 Science Park Drive, #01‑08, Ascent
118222 Singapore
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Skywork Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Skywork Ai: Easy Method
What is Skywork Ai
Skywork Ai is a cloud-based AI service offering content-generation tools and subscription plans accessed via mobile apps (App Store / Google Play) or directly through Skywork’s web service. It operates under a Terms of Service that governs cancellations, refunds, and data handling.
How to cancel Skywork Ai
- App Store or Google Play subscriptions: Open the App Store or Google Play on the device/account used to subscribe and cancel the subscription there at least 24 hours before the current billing period expires to avoid renewal.
- Web / Direct with Skywork: Terminate the Agreement by sending a written notification to Skywork using the contact details in Section 16 of the Terms of Service. Keep a copy of the notice and proof of delivery; consider registered mail or another trackable method to document receipt.
- Free trial: If you started via App Store or Google Play, cancel the trial at least 24 hours before it expires through the same store to prevent auto-renewal into a paid plan. Unused portions of a trial that auto-renew are forfeited.
What happens when you cancel
If you cancel an in-app subscription (App Store/Google Play), cancellation prevents future renewals but typically leaves access active until the end of the paid period already charged. If you terminate directly with Skywork by written notice, your right to use the Service will cease as described in the Terms, but Skywork will not automatically delete your account content - download or back up anything you want to keep beforehand.
Will I get a refund?
For subscriptions purchased through the App Store or Google Play, refund requests must be made directly to Apple or Google; Skywork disclaims liability for such refunds except where required by applicable law. Skywork’s Terms state that subscriptions and credits are non‑refundable; credits have no monetary value. Canadian consumers should also note that certain EEA statutory rights referenced in the Terms (such as a 2‑year conformity guarantee) do not apply in Canada.
Skywork Ai plans and pricing
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Basic | Varies | Varies (monthly/annual) | Entry-level features; details vary by market |
| Pro | Varies | Varies (monthly/annual) | Higher usage limits and advanced features |
| Enterprise | Varies | Varies (custom) | Custom billing and support options |
Your consumer rights in Canada
Canadian consumers cannot rely on the EEA‑specific statutory guarantee (the 2‑year conformity right) described in Skywork’s Terms. For in‑app purchases, Apple’s and Google’s refund and dispute procedures apply; Skywork’s ability to issue refunds for in‑app charges is limited. Where Canadian law requires a remedy, Skywork may be obliged to act accordingly, but standard refund policy defaults to the Terms of Service and the store policies for purchases made through those stores.
Customer experiences
Public reviews and forum posts show a mix of negative experiences: some users reported that promised outputs (for example, generated videos) failed to appear and complained about feeling the purchase was wasted; others reported apparent billing issues where a “monthly” payment was charged as a full year and disputes over refunds within 24 hours. There are also reports of the web tool hanging indefinitely and receiving only automated customer‑support replies. These reports indicate that, in some cases, users encountered functional or billing problems and found resolution slow or incomplete.
Documentation checklist
- Order or subscription receipt (App Store / Google Play or Skywork web receipt)
- Date and time of the charge and billing amount
- Subscription ID or transaction ID
- Screenshots of the app, error messages, or product failures
- Copies of any communication with Skywork support (emails, tickets) and with Apple/Google if applicable
- Bank or card statement line showing the charge
Common mistakes
Many users miss the 24‑hour cancellation window for store subscriptions and therefore are auto‑renewed. Another common error is assuming Skywork can directly refund App Store or Google Play charges - those refunds must be handled through Apple or Google. Users also sometimes fail to keep receipts, transaction IDs, or screenshots that would help support a dispute, and they assume cancelling an account automatically deletes content when the Terms say it does not.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store / Google Play | Request via Apple or Google; Skywork not responsible for store refunds except as required by law | Low - Medium (depends on store review outcome) |
| Web / Direct with Skywork | Skywork’s Terms state no refunds for subscriptions/credits; exceptions only if required by law or at Skywork’s discretion | Medium (requires written notice and possible follow‑up) |
| Free trial | If not cancelled 24 hours before expiry it auto‑renews to paid and unused trial time is forfeited; refunds depend on store policy | Medium - High (timing sensitive) |
After cancelling
After you cancel, keep records of your cancellation confirmation and all receipts. If you purchased through the App Store or Google Play and need a refund, use Apple’s or Google’s refund forms: Apple refund & report a problem and Google Play refund & subscriptions. Review Skywork’s Terms of Service for details on data retention and deletion; if you terminated directly, consider sending written notice by a trackable method (for example, registered mail) to prove delivery and keep copies of everything. Back up any content you want to keep because cancellation does not necessarily delete account data automatically.
Address
SKYWORK AI PTE. LTD.
2 Science Park Drive, #01‑08, Ascent, Singapore 118222