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I hereby notify you of my decision to terminate the contract relating to the Smartsolve Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Smartsolve Ai: Easy Method
What is Smartsolve Ai
Smartsolve Ai is a subscription-based AI tutoring app marketed to students, offering solutions and explanations for academic problems. It is sold through mobile app stores and direct web sign-ups and advertises tiered plans (weekly, monthly, six-month) and a short free trial in press materials.
How to cancel Smartsolve Ai
- iOS (App Store): Open the App Store on your iPhone/iPad → tap your profile → Subscriptions → locate Smartsolve Ai → tap Cancel Subscription. If you cannot cancel there, request a refund via Apple’s "Report a Problem" page and keep evidence of attempts to cancel.
- Android (Google Play): Open Google Play Store → Menu → Payments & subscriptions → Subscriptions → select Smartsolve Ai → Cancel subscription. If charged during trial or cancellation fails, request a refund through Google Play Help and save timestamps/screenshots.
- Web / In-app (direct purchase): Log in to the Smartsolve account on the website or in-app account settings → find Subscription or Billing → follow Cancel / End Membership. If no clear option, use the support/contact form, note timestamps, and request written confirmation. Expect delays based on user reports.
- Written / Postal cancellation (recommended if other channels fail): Send a signed cancellation letter by registered mail (recommended raccomandata A/R) to the company postal contact: Kalkofnsvegur 2, 101 Reykjavik, Iceland. Keep a copy and proof of mailing.
What happens when you cancel
After cancellation your active access typically continues until the end of the current paid period; auto-renewal should stop. User reports indicate that access revocation or continued charging problems have occurred despite cancellation attempts, so monitor your account and statements closely. Personal data and account details are governed by Smartsolve’s privacy and terms pages; cancelling a subscription does not automatically guarantee deletion of payment details or account data unless you request and confirm deletion with the provider.
Will I get a refund?
Smartsolve does not publish a clear consumer refund policy, and numerous user reports allege refunds are rarely granted and support is unresponsive. Although press materials reference a short free trial period, complaints indicate some users were charged during the trial and did not receive refunds. In practice, refunds may be possible only through the platform used to purchase (Apple or Google) or by disputing charges with your card issuer; direct refunds from Smartsolve appear uncommon based on available user feedback.
Smartsolve Ai plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Weekly Subscription | C$9.99 | Weekly | Full access via in-app purchase; weekly auto-renewal |
| Weekly Subscription (alt listing) | C$12.99 | Weekly | Alternate price listed in App Store |
| Monthly Subscription | C$17.99 | Monthly | Full access via in-app purchase; monthly auto-renewal |
| Monthly Subscription (alt listing) | C$19.99 | Monthly | Alternate price listed in App Store |
| 6 Months Subscription | C$79.99 | 6 Months | Full access via in-app purchase; 6-month duration |
Your consumer rights in Canada
Canadian consumers generally have protections for digital purchases; many provincial consumer laws provide cooling-off or short cancellation periods for digital goods and entitle consumers to remedies for unauthorized or improperly billed charges. If Smartsolve does not honour a cancellation or refund, you may be able to dispute the charge through Apple or Google (if purchased via those stores) or with your bank/card issuer through a chargeback. You can also contact your provincial consumer protection office for guidance and file complaints if a business is not complying with applicable consumer protection rules.
Customer experiences
Public feedback is mixed. Some users praise the product’s accuracy and utility for answers, while many more reviews and reports allege misleading marketing and serious difficulties cancelling subscriptions. Multiple users report being charged during free trials or after cancellation attempts and experiencing non-responsive or unhelpful support. Independent safety/trust aggregators have flagged the service with very low trust scores in some analyses.
Documentation checklist
- Purchase receipts or order confirmations (App Store/Google Play receipts or web invoices).
- Screenshots of subscription pages, cancellation attempts, and any confusing buttons or loading failures.
- Timestamps of trial start and any charges; bank or card statements showing charges.
- Copies of emails, support tickets, or messages sent/received to Smartsolve or app-store support.
- Proof of registered mail (tracking and delivery confirmation) if you send a postal cancellation.
Common mistakes
Common errors include attempting to cancel only inside the app when the purchase is managed by Apple/Google (you must cancel through the platform), pressing the wrong button in confusing flows (for example a “Continue” button that appears near “Cancel”), failing to keep records of cancellation attempts, and assuming a free trial cancels automatically. Users also often delay monitoring bank statements after cancellation and therefore miss the window to dispute an unexpected charge.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds may be requested via Apple’s system; Smartsolve direct refunds reported as unlikely. | Medium |
| Google Play (Android) | Refunds may be requested via Google Play; Smartsolve direct refunds reported as unlikely. | Medium |
| Web / Direct purchase | Refunds are rarely reported and support is often unresponsive; dispute via card issuer may be necessary. | High |
After cancelling
After you cancel, keep monitoring your card/bank statements for at least one billing cycle to confirm no further charges occur. If you were charged during a trial or after cancellation, immediately request a refund via the platform used for purchase (use the links below), contact your card issuer to dispute the charge if necessary, and consider filing a complaint with your provincial consumer protection office. For reference, Smartsolve’s terms and contact pages and public reviews are available online; save any response from Smartsolve as proof.
Helpful links: Smartsolve Terms & Conditions, press release on trial, user reviews and complaints.
Address
Postal contact (recommended method if digital channels fail): Kalkofnsvegur 2, 101 Reykjavik, Iceland. If you send written cancellation, use registered mail and keep proof of posting and delivery (raccomandata A/R recommended).