Kündigungsdienst Nr. 1 in Iceland
Sehr geehrte Damen und Herren,
Ich teile Ihnen hiermit meine Entscheidung mit, den Vertrag bezüglich des Dienstes Smartsolve Ai zu beenden.
Diese Mitteilung stellt einen festen, klaren und eindeutigen Willen dar, den Vertrag mit Wirkung zum nächstmöglichen Termin oder gemäß der anwendbaren vertraglichen Frist zu kündigen.
Ich bitte Sie, alle notwendigen Maßnahmen zu ergreifen, um:
– jegliche Abrechnung ab dem Datum des Kündigungswirksamwerdens einzustellen;
– mir schriftlich die ordnungsgemäße Berücksichtigung dieser Anfrage zu bestätigen;
– und gegebenenfalls mir die Endabrechnung oder die Saldenbestätigung zu übermitteln.
Diese Kündigung wird Ihnen per zertifizierter E-Mail zugestellt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind nachgewiesen, wodurch dies ein nachweisbares Schriftstück ist, das den Anforderungen des elektronischen Nachweises entspricht. Sie verfügen somit über alle notwendigen Elemente, um diese Kündigung gemäß den anwendbaren Grundsätzen bezüglich schriftlicher Benachrichtigung und Vertragsfreiheit ordnungsgemäß zu bearbeiten.
Gemäß den Vorschriften zum Schutz personenbezogener Daten bitte ich Sie auch:
– alle meine Daten, die nicht für Ihre rechtlichen oder buchhalterischen Verpflichtungen erforderlich sind, zu löschen;
– alle zugehörigen persönlichen Bereiche zu schließen;
– und mir die wirksame Löschung der Daten gemäß den anwendbaren Rechten zum Schutz der Privatsphäre zu bestätigen.
Ich bewahre eine vollständige Kopie dieser Mitteilung sowie den Versandnachweis auf.
Cancellation Smartsolve Ai: Easy Method
What is Smartsolve Ai
Smartsolve Ai is a subscription-based AI tutoring app marketed to students, offering solutions and explanations for academic problems. It is sold through mobile app stores and direct web sign-ups and advertises tiered plans (weekly, monthly, six-month) and a short free trial in press materials.
How to cancel Smartsolve Ai
- iOS (App Store): Open the App Store on your iPhone/iPad → tap your profile → Subscriptions → locate Smartsolve Ai → tap Cancel Subscription. If you cannot cancel there, request a refund via Apple’s "Report a Problem" page and keep evidence of attempts to cancel.
- Android (Google Play): Open Google Play Store → Menu → Payments & subscriptions → Subscriptions → select Smartsolve Ai → Cancel subscription. If charged during trial or cancellation fails, request a refund through Google Play Help and save timestamps/screenshots.
- Web / In-app (direct purchase): Log in to the Smartsolve account on the website or in-app account settings → find Subscription or Billing → follow Cancel / End Membership. If no clear option, use the support/contact form, note timestamps, and request written confirmation. Expect delays based on user reports.
- Written / Postal cancellation (recommended if other channels fail): Send a signed cancellation letter by registered mail (recommended raccomandata A/R) to the company postal contact: Kalkofnsvegur 2, 101 Reykjavik, Iceland. Keep a copy and proof of mailing.
What happens when you cancel
After cancellation your active access typically continues until the end of the current paid period; auto-renewal should stop. User reports indicate that access revocation or continued charging problems have occurred despite cancellation attempts, so monitor your account and statements closely. Personal data and account details are governed by Smartsolve’s privacy and terms pages; cancelling a subscription does not automatically guarantee deletion of payment details or account data unless you request and confirm deletion with the provider.
Will I get a refund?
Smartsolve does not publish a clear consumer refund policy, and numerous user reports allege refunds are rarely granted and support is unresponsive. Although press materials reference a short free trial period, complaints indicate some users were charged during the trial and did not receive refunds. In practice, refunds may be possible only through the platform used to purchase (Apple or Google) or by disputing charges with your card issuer; direct refunds from Smartsolve appear uncommon based on available user feedback.
Smartsolve Ai plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Weekly Subscription | C$9.99 | Weekly | Full access via in-app purchase; weekly auto-renewal |
| Weekly Subscription (alt listing) | C$12.99 | Weekly | Alternate price listed in App Store |
| Monthly Subscription | C$17.99 | Monthly | Full access via in-app purchase; monthly auto-renewal |
| Monthly Subscription (alt listing) | C$19.99 | Monthly | Alternate price listed in App Store |
| 6 Months Subscription | C$79.99 | 6 Months | Full access via in-app purchase; 6-month duration |
Your consumer rights in Canada
Canadian consumers generally have protections for digital purchases; many provincial consumer laws provide cooling-off or short cancellation periods for digital goods and entitle consumers to remedies for unauthorized or improperly billed charges. If Smartsolve does not honour a cancellation or refund, you may be able to dispute the charge through Apple or Google (if purchased via those stores) or with your bank/card issuer through a chargeback. You can also contact your provincial consumer protection office for guidance and file complaints if a business is not complying with applicable consumer protection rules.
Customer experiences
Public feedback is mixed. Some users praise the product’s accuracy and utility for answers, while many more reviews and reports allege misleading marketing and serious difficulties cancelling subscriptions. Multiple users report being charged during free trials or after cancellation attempts and experiencing non-responsive or unhelpful support. Independent safety/trust aggregators have flagged the service with very low trust scores in some analyses.
Documentation checklist
- Purchase receipts or order confirmations (App Store/Google Play receipts or web invoices).
- Screenshots of subscription pages, cancellation attempts, and any confusing buttons or loading failures.
- Timestamps of trial start and any charges; bank or card statements showing charges.
- Copies of emails, support tickets, or messages sent/received to Smartsolve or app-store support.
- Proof of registered mail (tracking and delivery confirmation) if you send a postal cancellation.
Common mistakes
Common errors include attempting to cancel only inside the app when the purchase is managed by Apple/Google (you must cancel through the platform), pressing the wrong button in confusing flows (for example a “Continue” button that appears near “Cancel”), failing to keep records of cancellation attempts, and assuming a free trial cancels automatically. Users also often delay monitoring bank statements after cancellation and therefore miss the window to dispute an unexpected charge.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds may be requested via Apple’s system; Smartsolve direct refunds reported as unlikely. | Medium |
| Google Play (Android) | Refunds may be requested via Google Play; Smartsolve direct refunds reported as unlikely. | Medium |
| Web / Direct purchase | Refunds are rarely reported and support is often unresponsive; dispute via card issuer may be necessary. | High |
After cancelling
After you cancel, keep monitoring your card/bank statements for at least one billing cycle to confirm no further charges occur. If you were charged during a trial or after cancellation, immediately request a refund via the platform used for purchase (use the links below), contact your card issuer to dispute the charge if necessary, and consider filing a complaint with your provincial consumer protection office. For reference, Smartsolve’s terms and contact pages and public reviews are available online; save any response from Smartsolve as proof.
Helpful links: Smartsolve Terms & Conditions, press release on trial, user reviews and complaints.
Address
Postal contact (recommended method if digital channels fail): Kalkofnsvegur 2, 101 Reykjavik, Iceland. If you send written cancellation, use registered mail and keep proof of posting and delivery (raccomandata A/R recommended).