Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Srp
563 Barton Street
L8E 5S1 Stoney Creek
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Srp service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Srp: Easy Method
What is Srp
Srp appears to be a product or subscription service referred to as "SRP" in customer discussions; publicly available information specific to Canada is limited and no official, Canada‑specific cancellation or refund policy for SRP was located. The name may correspond to a company such as Superior Radiant Products Canada (see address below) or to a digital subscription; if you can confirm the exact product or full business name, guidance can be sharpened.
How to cancel Srp
- Identify where you purchased the subscription or product (App Store, Google Play, SRP website, or direct purchase from a supplier). If bought via Apple or Google, cancel through your Apple ID or Google Play subscriptions first (these platforms control recurring billing when used).
- If purchased on the SRP website or directly from the company, look for an account > subscriptions or orders page and follow the in‑account cancellation option; if none exists, use the company contact form or customer support email to request cancellation and ask for written confirmation.
- If you prefer a formal paper cancellation (recommended when online options are unclear or disputed), send a signed cancellation letter by registered mail with return receipt (raccomandata A/R) to: Superior Radiant Products Canada, 563 Barton Street, Stoney Creek, Ontario L8E 5S1, Canada. Include your full name, account or order number, date of purchase, and a clear statement that you request cancellation and, if applicable, a refund.
- Keep copies/screenshots of any confirmation screens, emails, and the registered‑mail receipt; if cancellation is time‑sensitive, note the date and time of any chat or phone cancellations and the name of the agent who assisted you.
What happens when you cancel
When you cancel SRP the practical effects depend on the purchase channel and the company’s internal policies. For platform‑managed subscriptions (Apple / Google), cancellation typically stops future automatic renewals while allowing access until the end of the already‑paid period. For direct subscriptions or purchases, the seller’s terms usually determine whether access ends immediately or at period end; if SRP supplies physical goods, cancellation may stop future shipments but not undo goods already delivered.
Account data retention and your ability to reactivate vary by provider - some retain account history to make reactivation straightforward, others delete data after a period. Always request written confirmation of cancellation and ask whether any account or personal data will be retained or deleted.
Will I get a refund?
No clear, publicly posted SRP refund policy specific to Canada was found. That means refunds are likely handled on a case‑by‑case basis by SRP or by the platform used for purchase. Refunds for defective goods or clear errors are commonly offered by reputable sellers; some customers reported that SRP handled defect returns reasonably by providing return shipping labels and repair or replacement, while other reports suggest the site may state "no returns or exchanges once the product is sent."
If you purchased through Apple or Google, use their refund request processes for purchases billed through those stores; if purchased directly, request a refund in writing and be prepared to provide evidence (order receipt, photos of defects, correspondence). If the vendor refuses and you paid by credit card, you may consider contacting your card issuer about a disputed charge - timelines and requirements vary by bank and card network.
Srp plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Srp (unspecified plan) | Varies | No verified Canadian pricing publicly available for 2024/2025 |
Your consumer rights in Canada
There was no SRP‑specific consumer‑rights guidance located for Canada. In general, Canadian consumers are protected by federal and provincial consumer protection laws that cover issues such as unfair business practices, accurate pricing and representations, and remedies for defective goods. For online purchases, provincial rules and the terms of sale (warranties, returns) control remedies. If goods are defective or misrepresented, you may be entitled to repair, replacement or refund under applicable laws or implied warranties.
If you believe your rights are breached, you can contact your provincial consumer protection office to learn about complaint processes, or consider small claims court for monetary disputes. This information is general in nature - consult official government resources or a lawyer for legal advice tailored to your situation.
Customer experiences
Available anecdotal reports are mixed: some Canadian users reported SRP handled defect returns reasonably, supplying return labels and repairing or replacing goods in a timely way. Others noted that SRP’s website purportedly states no returns or exchanges once a product is sent, which raises concerns about flexibility for buyer remedies after shipment. Overall, experiences suggest decent customer service in some defect cases but potential friction when returns policies are strict or unclear.
Documentation checklist
- Order number, invoice or receipt showing purchase date and amount
- Account email/username, subscription ID, or device purchase reference
- Copies/screenshots of cancellation requests, chat transcripts, and any email replies
- Photos or video demonstrating defects (if relevant) and tracking numbers for returns
- Registered‑mail receipt (A/R) if you send a paper cancellation/return notice
Common mistakes
Common mistakes include cancelling in the wrong place (for example cancelling an account on the vendor site without cancelling the platform subscription, or vice versa), failing to keep proof of the cancellation request, and assuming a verbal cancellation or a single e‑mail will be sufficient without written confirmation. Another frequent error is not checking the payment method - if billing is handled by Apple or Google, the store must be cancelled there to stop future charges even if you close an account on the vendor’s website.
Example: a customer cancels on the SRP website but neglects to turn off the auto‑renewal in the App Store; the App Store continues billing until its subscription is cancelled. Always verify both the vendor and the payment platform.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | Possible via Apple refund process; Apple controls billing (case‑by‑case) | Low - Medium (straightforward refund request through Apple) |
| Google Play | Possible via Google Play refund process; Google controls billing (case‑by‑case) | Low - Medium (use Google Play help center) |
| SRP website / direct purchase | Unknown - no public SRP refund policy located; likely handled case‑by‑case | Medium (depends on vendor responsiveness and terms) |
| Registered mail to SRP Canada address | Possible when used to formally request cancellation/refund; outcome depends on vendor policy | Medium - High (formal but slower; provides stronger evidence) |
After cancelling
After you cancel, keep all correspondence and the registered‑mail receipt, monitor bank and card statements for any further charges, and follow up immediately if you are billed in error. If you need to request a refund and the vendor is uncooperative, first use the platform dispute/resolution process (Apple/Google) if applicable; if paid by card, contact your card issuer to ask about disputing the charge. For unresolved consumer complaints, consider contacting your provincial consumer protection office or filing a complaint with the Competition Bureau or Better Business Bureau in Canada.
Helpful resources: Apple refunds - Apple refund requests; Google Play refunds - Google Play refund requests; Government of Canada consumer protection overview - Canada: Consumer protection; Better Business Bureau Canada - BBB Canada.
Address
Superior Radiant Products Canada
563 Barton Street
Stoney Creek, Ontario L8E 5S1