Cancellation service N°1 in United States
Cancellation Supersummary: Easy Method
What is Supersummary
SuperSummary is a subscription service that provides study guides, summaries, and literary analyses designed for students, teachers, book clubs, and readers seeking quick, structured overviews of books and literary material. The service is offered online and via mobile apps, with content access governed by subscription status and the provider's stated policies.
How to cancel Supersummary
- On the website: Log into your SuperSummary account, go to Account, click "Cancel Subscription" and follow the prompts. Note that cancellation on the website does not automatically trigger a refund; refunds are governed by the Money-Back Guarantee policy. For details see How do I cancel my subscription?
- On mobile: If you subscribed through the Apple App Store or Google Play, manage and cancel that subscription directly through your Apple or Google account subscriptions - SuperSummary cannot cancel store-managed subscriptions for you. See mobile subscription guidance.
What happens when you cancel
If you cancel a subscription purchased directly on the website, your access remains active until the end of the current billing period unless you successfully receive a refund under the Money-Back Guarantee. Automatic renewals stop after cancellation so you will not be billed again for future periods. If a refund under the Money-Back Guarantee is approved, the subscription cancels immediately and access ends at that time. If you cancelled a subscription purchased through Apple or Google, access and timing follow those platforms' procedures.
Will I get a refund?
SuperSummary fees are generally non-refundable except where the Money-Back Guarantee applies. The Money-Back Guarantee is for first-time subscribers who request a refund within 7 days of purchase and who meet the conditions: the purchase was not made via a mobile app, the subscriber has not downloaded more than two Study Guides, and the subscriber has no prior subscription or prior refund history. If eligible and approved, refunds are typically processed within about 5 business days and access ends immediately. Purchases made through the Apple App Store or Google Play are subject to those stores' refund processes and not handled directly by SuperSummary. For full policy details see Is my subscription refundable? and How does the Money-Back Guarantee work?
Supersummary plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Monthly | Varies | Varies |
| Annual | Varies | Varies |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws, including requirements for clear disclosure of automatic renewal terms and fair cancellation and refund processes. Providers must follow their advertised policies and provide accessible ways to cancel and, where applicable, terminate accounts. If SuperSummary's cancellation or refund practices appear unclear, incomplete, or inconsistent with its published policies, Canadian users may seek assistance from their provincial consumer protection office or the federal Office of Consumer Affairs. Keep records of communications and receipts if you pursue a formal complaint.
Customer experiences
User reviews are mixed. Many customers praise SuperSummary's extensive library, helpful summaries and analyses that save time and support teaching or book-club preparation, and responsive customer service. On the other hand, some users report difficulties with automatic renewals, confusion when cancelling subscriptions purchased through mobile apps, and disappointment when specific titles are missing. A number of complaints cite unclear self-service account deletion and complications during cancellation or refund requests.
Documentation checklist
- Account email and username; date of subscription; proof of purchase or billing statement; screenshots of subscription status and downloads; receipts from Apple or Google if subscribed via mobile; copies of any correspondence with SuperSummary support; notes of the cancellation steps you performed and their dates.
Common mistakes
Users often assume cancelling a website subscription will also cancel an in-app subscription - that is not correct; in-app subscriptions must be managed through Apple or Google. Another frequent error is missing the 7-day window or the Money-Back Guarantee conditions (first-time subscriber, no more than two study-guide downloads, not subscribed via mobile). People also sometimes expect an automatic refund upon cancellation; refunds are only issued if the Money-Back Guarantee criteria are met or via the app store's refund process. Keep clear records to avoid problems when requesting refunds or disputing charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website account cancellation | Refund possible only if eligible under Money-Back Guarantee (7 days, first-time, not via mobile, ≤2 downloads) | Low - Medium |
| Apple App Store / Google Play | Refunds handled by the respective store according to their policies | Medium - High |
| Registered mail or formal complaint to company | Varies | High |
After cancelling
After you cancel, keep confirmation of cancellation and any refund correspondence. If you believe you meet the Money-Back Guarantee criteria, submit the refund request promptly and include proof of purchase and download counts. For official help pages see SuperSummary's cancellation and refund articles: How do I cancel my subscription?, Is my subscription refundable?, and Money-Back Guarantee details. If you cannot resolve the issue with SuperSummary, consider contacting your provincial consumer protection agency or the federal Office of Consumer Affairs: Office of Consumer Affairs.
Address
Send formal correspondence (recommended by registered mail / raccomandata A/R) to:
Meyer Media LLC
548 Market St #76678
San Francisco, California 94104
United States