Cancellation Tailor Brands: Easy Method

What is Tailor Brands

Tailor Brands is an online branding and design platform that provides automated logo creation, branded assets, website builders, and related design and marketing tools. It targets small businesses and entrepreneurs who want fast, template-driven brand identity and web presence solutions without hiring a designer.

The service operates on subscription plans that may include logo files, website hosting, domain registration, and additional marketing features; some elements such as domains or third-party integrations may be billed separately.

How to cancel Tailor Brands

• Log into your Tailor Brands account at tailorbrands.com, go to Account or Settings > Subscription, and follow the on-screen option to cancel the active subscription; save or screenshot any cancellation confirmation.
• If you subscribed through the Apple App Store or Google Play, cancel the subscription through your Apple/Google account subscriptions page rather than on the Tailor Brands site.
• If you purchased add-ons (domains, hosting, premium assets) cancel those separately in the corresponding service sections or via the domain provider’s dashboard.
• If you cannot cancel online, contact Tailor Brands support by opening a ticket or emailing their support address from the account email and request written confirmation of cancellation; keep copies of any correspondence.
• For added protection, consider sending a written cancellation notice by registered mail to the corporate address if you need formal proof of delivery (see Address section below).

What happens when you cancel

When you cancel a subscription, auto‑renewal should stop at the end of your current billing cycle and you will typically retain access to paid features until that period expires. Features tied to continuous hosting or domains may be suspended or removed if not renewed - domains often require separate renewal to remain active.

Your account data, uploaded files, and generated assets may be retained according to Tailor Brands’ data retention policy; export any logos, design files, invoices, and site content before the access period ends. Cancellation does not automatically delete your account unless you request account deletion through support or via account settings.

Will I get a refund?

Refund eligibility depends on Tailor Brands’ terms of service and the nature of the purchase. Many digital subscription services do not offer prorated refunds for time already used, and refunds are often handled case‑by‑case. If you believe there was an error (double charge, unauthorized payment, or misleading billing), contact Tailor Brands support promptly and request a refund with supporting documentation.

If you paid through a third party (Apple, Google, or a payment processor) you may need to request a refund through that provider. If the provider’s process fails, you can contact your card issuer about a dispute or chargeback, but be aware of time limits and the need to provide evidence.

Tailor Brands plans and pricing

Your consumer rights in Canada

In Canada, consumer protection for digital subscriptions is governed primarily by provincial consumer protection laws and general consumer protection principles. There is no single federal “cooling-off” rule that applies uniformly to all digital services; rights and remedies vary by province. You can rely on protections against unfair practices or misleading representations under provincial statutes and the Competition Act for deceptive marketing.

If you believe a merchant breached consumer protection rules or advertised misleading cancellation/refund terms, you can file a complaint with your provincial consumer protection office or the Competition Bureau and consider disputing the charge with your payment provider. For contract or refund disputes under a monetary threshold, small claims court is also an option in most provinces.

Customer experiences

Customer reports are mixed: many users appreciate Tailor Brands’ speed, easy templates, and value for simple logo and website needs, noting that getting basic brand assets can be fast and affordable. At the same time, some customers report frustrations with recurring billing, difficulty locating the correct cancellation path (especially when subscribed via mobile stores), and varying responsiveness from support when seeking refunds or account deletions.

These experiences suggest that careful attention to the billing method used and retaining cancellation confirmations can reduce disputes and make the process smoother.

Documentation checklist

• Account email and username, order number or invoice, subscription ID or plan name, screenshots of your subscription settings and cancellation confirmation, receipts or bank statements showing charges, copies of any support chat or email exchanges, dates and times of cancellation attempts, and proof of any registered mail if sent.

Common mistakes

Common mistakes include assuming canceling on the website cancels an App Store/Google Play subscription (it does not), failing to cancel add-on services such as domains or hosting separately, not saving a cancellation confirmation, and waiting until after the renewal charge posts to attempt cancellation. Another frequent issue is misunderstanding automatic renewals - some users expect a prorated refund and are surprised when policies exclude them. Always verify which payment channel processed your subscription and retain evidence of cancellation requests.

Comparative recap

After cancelling

After cancellation, export and back up logos, vector files, website content, invoices, and any other assets you need before access ends. Check your billing statements over the next one or two billing cycles to ensure no unexpected charges recur. If a charge reappears, re-open a support ticket, attach documentation, and consider contacting your payment provider.

Helpful resources: Tailor Brands support and account pages, Tailor Brands privacy policy, and Canadian consumer protection and dispute channels. If you plan to escalate, keep all emails, screenshots, and postage receipts for registered mail as evidence.

Tailor Brands support: support.tailorbrands.com

Tailor Brands main site: tailorbrands.com

Tailor Brands privacy & terms (check for refund and data policies): tailorbrands.com/terms

Government of Canada consumer information (general guidance): canada.ca/consumer

Competition Bureau - consumers: competitionbureau.gc.ca

Address

Tailor Brands Ltd.
New York, New York, United States

Note: A specific Canadian postal address for cancellations was not identified. If you require formal proof of delivery, consider sending a written cancellation notice by registered mail (return receipt requested) to the corporate address and keep your mailing receipt as evidence.