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I hereby notify you of my decision to terminate the contract relating to the Temporal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Temporal: Easy Method
What is Temporal
Temporal is a scheduling and workflow product that offers both mobile apps and a web-based (Temporal Cloud) subscription service to manage calendars, schedules and team collaboration. It provides free trials and paid premium plans to unlock additional scheduling features across platforms.
How to cancel Temporal
Cancellation steps depend on how you subscribed - via Apple App Store (iOS), Google Play (Android), or directly through the Temporal web/Cloud account. If you used a managed account or an enterprise relationship, the cancellation path may require support assistance. Deleting the app or account data on your device does not automatically stop store-based subscriptions.
- App Store (iOS): Open your iPhone/iPad Settings > tap your name > Subscriptions, select the Temporal subscription and Cancel at least 24 hours before the period ends. Deleting the app or account on the device does not cancel an App Store subscription.
- Google Play (Android): Open the Google Play Store > Profile > Payments & subscriptions > Subscriptions, find Temporal and Cancel before the billing period ends; cancellation prevents renewal but access continues until period end.
- Web / Temporal Cloud (direct subscription): If you are the account owner of a self‑signup account, go to the Plans or Billing section in the Temporal billing center and follow the account deletion/cancellation option. Managed or enterprise accounts should submit a support ticket to request cancellation.
- Email and postal mail: Temporal accepts cancellation notices by email or postal mail. For a formal record, send a signed cancellation letter by postal mail (see Address section). Include account name, email, and a clear statement of intent to cancel.
What happens when you cancel
For App Store and Google Play subscriptions, cancellation prevents auto‑renewal: you retain access for the remainder of the paid period and service ends at the period’s close. For Temporal Cloud direct subscriptions, access typically ends after off‑boarding processes are completed; for self‑signup deletions, data deletion is generally completed within about 72 hours and accounts cannot be restored. Managed accounts may follow a different off‑boarding timeline and require support coordination.
Will I get a refund?
Refund policies differ by platform. App Store purchases are handled by Apple and, as a general rule, paid subscriptions are not refundable once charged except where law requires; users must request refunds through Apple. Google Play treats sales as final unless its refund policy makes exceptions (for example, defective content). For Temporal Cloud (direct) subscriptions, fees are generally non‑refundable except in limited contract circumstances - for example, prepaid unused fees may be refunded if Temporal or the Customer terminates due to the other party’s uncured breach, per the service terms.
Temporal plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Premium | C$1.29 | Monthly | Unlocks all premium scheduling features |
| Premium | C$13.49 | Annual | Unlocks all premium scheduling features |
Your consumer rights in Canada
Canadian consumer protection law can provide additional rights beyond a vendor’s posted policies. Depending on the province, there may be a short "cooling‑off" or cancellation period (commonly 14 days for certain online digital purchases) allowing cancellation and refund; this varies by jurisdiction and purchase method. App Store and Google Play policies do not explicitly reference a 14‑day right, so Canadian consumers may need to request a refund via the store, contact their payment provider or refer to provincial consumer protection authorities if they believe a statutory right applies. Temporal’s terms state limited refund rights, so statutory protections may be the route for eligible refunds.
Customer experiences
Users have praised Temporal for an intuitive interface, easy onboarding and collaborative features; trials can be started without a credit card, which many find helpful. At the same time, some users in community forums have reported difficulties cancelling - for example, a user who deleted their account but continued to be billed and felt there was no clear cancellation path. Those experiences highlight the importance of cancelling through the correct channel (App Store, Google Play, or the Temporal billing center) and keeping records of your cancellation request.
Documentation checklist
- Account email and username used with Temporal
- Subscription receipt or transaction ID (from Apple/Google or Temporal billing)
- Last 4 digits of the payment card (if applicable) and billing date
- Copy of the cancellation request (email or signed postal letter) and any support ticket numbers
- Proof of postage or tracking number if you send a cancellation by postal mail
Common mistakes
Common errors include assuming deleting the app cancels a subscription (it does not for App Store/Google Play), cancelling too close to the renewal time (App Store requires cancellation at least 24 hours before the period end to avoid auto‑renewal), and contacting the wrong provider for a refund (stores handle in‑store purchases; Temporal handles direct subscriptions). Another frequent issue is not retaining proof of cancellation - keep receipts, screenshots and ticket numbers in case billing disputes arise.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | No refund for current period generally; request via Apple for exceptions | Low - cancel in iOS Settings, but timing matters (≥24 hours) |
| Google Play (Android) | No refund for current month generally; exceptions handled by Google Play policy | Low - cancel in Google Play subscriptions; access continues until period end |
| Web / Temporal Cloud (direct) | Generally non‑refundable; limited exceptions for contractual breaches | Medium - self‑signup owners can cancel in Billing/Plans; managed accounts need support |
| Postal mail / Email (formal notice) | Refund depends on underlying purchase method and policy | Medium - good for formal record; must include required account details and follow up |
After cancelling
After you cancel, keep copies of receipts, cancellation confirmations and any ticket numbers. If you subscribed through Apple or Google and need a refund, request it through the respective store’s refund process and retain correspondence. For Temporal Cloud issues, submit a support ticket if you have a managed account or need data/export assistance.
Helpful links: Apple - manage subscriptions, Google Play - cancel subscriptions, Temporal Cloud - billing & plans, Provincial consumer protection resources (search local office).
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