Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Tesla Full Self-Driving
181 Bay Street
M5J 2T3 Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Tesla Full Self-Driving service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Tesla Full Self-Driving: Easy Method
What is Tesla Full Self-Driving
Tesla Full Self-Driving (FSD, supervised) is a paid software capability that adds advanced driver-assistance features to qualifying Tesla vehicles. It enables features such as Autosteer on city streets, Traffic Light and Stop Sign Control, Autopark, Smart Summon and other assisted-driving functions. FSD remains supervised driving - the driver must remain attentive and ready to take control.
How to cancel Tesla Full Self-Driving
- Cancel online via your Tesla Account: sign in at your Tesla Account, go to Manage Subscriptions (or Billing/Subscriptions), find the FSD (Supervised) subscription and select Cancel. Cancellation is effective at the end of the paid month and is not prorated.
- Cancel in‑vehicle (if available): use your vehicle’s subscription or software menu on the touchscreen to locate and cancel the FSD subscription.
- If you prefer or need written confirmation, contact Tesla Support and consider submitting a signed written request by mail to Tesla Motors Canada. Send by certified mail (raccomandata A/R) to ensure proof of delivery; include your full name, VIN, account email, and a clear cancellation request.
What happens when you cancel
When you cancel, the subscription remains active until the end of the current billing period; you will continue to have access to FSD features for that remainder of time. Renewal is stopped for subsequent billing cycles. Tesla’s standard procedures do not prorate refunds for mid‑period cancellations. Account records and billing history remain associated with your Tesla Account; any data Tesla retains is governed by Tesla’s privacy and account policies.
Will I get a refund?
For FSD (Supervised) subscriptions: refunds are generally not available. You may cancel at any time, but access continues through the paid month and no prorated refund is provided. Tesla Support and user reports indicate subscription charges are non‑refundable.
For outright, one‑time purchases of FSD capability (lifetime purchase): user reports indicate there may be a limited (typically 48‑hour) refund window for a straight purchase, but that refund policy applies to one‑time purchases and does not extend to subscriptions. If you believe you qualify for a one‑time purchase refund, contact Tesla Support promptly and preserve proof of purchase and any correspondence.
Tesla Full Self-Driving plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| FSD (Supervised) Subscription | C$99.00 | Monthly | Full Self‑Driving (Supervised) features including Autosteer on city streets, Traffic Light and Stop Sign Control, Autopark, Smart Summon, etc. |
| One‑time FSD Purchase | C$11,000.00 | One‑time upfront | Lifetime access to FSD capability (Supervised); includes future software updates (requires compatible hardware). |
Notes: Subscription requires compatible hardware (FSD computer). The one‑time purchase price was reduced to C$11,000 as of mid‑2024. Subscriptions are month‑to‑month and cancellable at any time.
Your consumer rights in Canada
Under Canadian and provincial consumer protection regimes, consumers have rights that vary by province. Some provinces (and Quebec specifically) provide cooling‑off provisions for certain contracts, but Tesla does not advertise or apply a 14‑day right‑to‑cancel/refund for FSD subscriptions across Canada. Practically, FSD subscriptions are cancellable at any time through your Tesla Account but are not refundable or prorated. For outright purchases, user reports suggest a narrow, time‑limited refund window may apply; verify promptly with Tesla Support if you seek a refund.
Customer experiences
Customer reports are mixed. Some Canadian users report satisfaction with navigation and latest updates, feeling the subscription value justifies the monthly cost and that the system handles the majority of driving safely. Other customers report frustration over customer service, difficulty obtaining refunds for subscriptions, and problems contacting Tesla when billing disputes or accidental charges occur. Several review sites and forums note that Tesla enforces its no‑refund policy for subscriptions, which is a common source of dissatisfaction.
Documentation checklist
- Vehicle Identification Number (VIN) and vehicle details
- Tesla Account email and account screenshots showing subscription
- Purchase receipts or billing statements showing the subscription charge
- Date and time stamps for any in‑vehicle or online cancellation attempts (screenshots)
- Copies of correspondence with Tesla Support (emails, chat transcripts)
- Certified mail tracking and delivery receipt if you send a written request by post
Common mistakes
Common mistakes include assuming App Store or Google Play handles billing for FSD - Tesla manages FSD subscriptions through its own systems, so app‑store refund processes typically do not apply. Another frequent error is expecting prorated refunds after cancelling mid‑month; Tesla’s policy is to allow access through the paid period without prorated returns. People also sometimes try to cancel the wrong account (multiple Tesla accounts) or fail to keep proof of cancellation; keep screenshots and confirmation records.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Tesla Account (web) | No for subscriptions; 48‑hour refund may apply only to one‑time purchases | Low - immediate cancellation in account, access through billing period |
| In‑vehicle touchscreen | No for subscriptions; 48‑hour refund may apply only to one‑time purchases | Low to Moderate - immediate cancellation if menu available |
| Certified mail to Tesla Motors Canada (written request) | No for subscriptions; useful for dispute documentation - one‑time purchase refund claims still require Tesla agreement | Moderate to High - slower, but provides proof of delivery |
After cancelling
After you cancel, monitor your Tesla Account and your payment method to confirm no further charges are billed. Keep all documentation from your cancellation attempt (confirmation screens, emails, and certified‑mail receipts). If you encounter an unapproved charge or need further escalation, contact Tesla Support and refer to your documentation. For consumer protection guidance or to file a complaint, you can consult your provincial consumer protection office or seek independent legal advice. Helpful links: Tesla Support - https://www.tesla.com/support; Government of Canada consumer information - https://www.canada.ca/en/services/consumer.html.
Address
Tesla Motors Canada Inc.
181 Bay Street
Toronto, ON M5J 2T3
Canada